Identifying Training Needs and Evaluating Training. Contents are subject to change. For the latest updates visit

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1 Identifying Training Needs and Evaluating Training Page 1 of 11

2 Why Attend A successful training function relies heavily on the proper identification of training needs and the evaluation of training. This course aims at converting subjective decisions for choosing training programs to more objective decisions based on proven training methodologies. Such a paradigm shift increases the value of the training department within an organization. In addition, the focus of this course is to build an awareness for evaluation that spans from the most common evaluation forms and assessments to evaluations for skills transfer and return on investment. Course Methodology Highly practical and engaging. This course presents theory followed by practical exercises developed to apply theoretical knowledge in organizational settings. Course Objectives By the end of the course, participants will be able to: Use internationally recognized methods for identifying training needs Analyze and sort the data obtained from a Training Needs Assessment (TNA) Write Instructional Learning Objectives (ILOs) that are aligned with the results of the TNA Evaluate the effectiveness of training at various levels using proper data collection methods and instruments for each level of evaluation List ways to improve transfer of skills from training workshops to the workplace Calculate the Return on Investment (ROI) for training programs by determining their financial costs and returns Target Audience Administrators, officers, specialists, team leaders, managers, business partners as well as line mangers responsible for identifying training needs or evaluating training within their organizations. Target Competencies Training needs assessment and analysis Evaluation of training Deciding and initiating action Working with people Persuading and influencing Presenting and communicating Applying expertise and technology Following instructions and procedures and organizing Course Outline The general framework Reasons for identifying needs Present and future indicators of training needs of stakeholders The style inventory Identifying potential internal training resources and Subject Matter Experts (SMEs) Methods for Identifying Training Needs (ITN) The four steps of needs assessment Questions to ask during each phase Data collection template Data gathering: the cornerstone for ITN Quantitative and qualitative methods From interviews to focus groups Page 2 of 11

3 Comparison of primary data gathering methods Advantages and disadvantages Characteristics of data gathering methods Linking training needs analysis with program design and program evaluation Significance of instructional learning objectives Components and characteristics of ILOs Writing ILOs Ten lessons on how to evaluate training Levels of evaluation: Levels defined Preliminary evaluation information Chain of impact between levels Characteristics of evaluation levels An overview of ROI Evaluation matrix Evaluation at levels I and II Reaction sheets Characteristics of a reaction sheet Tests: pre and post Evaluation at level III: skill transfer from the workshop to the workplace What often happens versus what should happen Barriers to skill transfer Ways to improve skill transfer Responsibility for improving skills transfer Methods to measure transfer of learning to the job Converting data to monetary value and calculating the return on investment (levels IV and V) Hard data Soft data Characteristics of hard and soft data Isolating the effects of training Tabulating program cost A practical case study on calculating ROI Page 3 of 11

4 Associations HR Certification Institute (HRCI) : Meirc is an approved provider with the HR Certification Institute. Established in 1976, HRCI is an internationally certifying organization for the human resource profession and a global leader in developing rigorous exams to demonstrate mastery and real-world application of forward-thinking HR practices, policies and principles. Today, more than 120,000 professionals worldwide proudly maintain their HR Certification Institute s credentials as a mark of high professional distinction. By successfully completing any Meirc program which is approved by HRCI, participants will earn credit hours essential for maintaining professional distinction of PHR, SPHR or GPHR. Society for Human Resource Management(SHRM) : Meirc is recognized by the Society of (SHRM) as a Preferred Provider. This recognition implies that participants who attend any of the SHRM approved programs delivered by Meirc Training & Consulting will earn a number of Development Credits (PDCs) which will help them maintain their certification in SHRM-CPSM or SHRM-SCPSM. Location & Date Oct, 2018 Kempinski / Mall of the Emirates 31 Mar - 4 Apr, 2019 To be assigned Sep, 2019 Riyadh To be assigned Nov, 2019 To be assigned : US$ (including coffee breaks and a buffet lunch daily) Per participant Per participant VAT as applicable Tax Registration Number This Meirc course is accredited by the HR Certification Institute (HRCI). Credit Hours = 30 Page 4 of 11

5 2-6 Sep, 2018 Certified HR Assessor 2-6 Sep, 2018 Certified Human Resources : 2-6 Sep, 2018 Managing and Coordinating Training 9-13 Sep, 2018 Certified HR Auditor 9-13 Sep, 2018 Certified Organizational Development 9-13 Sep, 2018 Job Analysis and Evaluation Workshop Sep, Sep, 2018 Strategic Learning and Development Sep, Sep, 2018 Riyadh Sep, 2018 Interpersonal Skills for the HR 30 Sep - 4 Oct, Sep - 4 Oct, 2018 Employee On-Boarding: Induction and Job Orientation Techniques 30 Sep - 4 Oct, 2018 Finance and Business Intelligence for HR s 30 Sep - 4 Oct, 2018 HR Administration Skills 7-11 Oct, 2018 Certified Employee Relations 7-11 Oct, 2018 Certified Talent Management 7-11 Oct, 2018 e-hr: Modern Trends and Applications 7-11 Oct, 2018 Skills for Human Resources Management Oct, 2018 Riyadh Oct, 2018 Recruitment, Interviewing and Selection Oct, 2018 Train the Trainer: From Design to Delivery Oct, 2018 Certified Human Resources : Oct, 2018 Compensation and Benefits 28 Oct - 1 Nov, 2018 Certificate in Competency Development and Implementation 28 Oct - 1 Nov, 2018 Certified Master Trainer Page 5 of 11

6 4-8 Nov, 2018 Istanbul 4-8 Nov, Nov, 2018 Strategic 4-8 Nov, 2018 Workforce and Budgeting Nov, Nov, 2018 HR Administration Skills Nov, 2018 HR Business : Roles, and Competencies Nov, 2018 Certified Training Manager Nov, Nov, 2018 Human Resources KPIs: Benchmarking HR Performance Nov, 2018 Strategic Recruitment, Interviewing and Selection 2-6 Dec, Dec, 2018 Certified Organizational Development 2-6 Dec, 2018 Performance Management: Setting Objectives and Conducting Appraisals 9-13 Dec, Dec, Dec, 2018 Certified Employee Relations Dec, 2018 Certified Human Resources : Dec, 2018 Managing and Coordinating Training Dec, 2018 Recruitment, Interviewing and Selection Dec, 2018 HR Business : Roles, and Competencies Dec, 2018 Writing HR Policies and Procedures 30 Dec - 3 Jan, Jan, Jan, 2019 Page 6 of 11

7 27-31 Jan, Feb, Feb, Feb, 2019 Certified Human Resources : Feb, Feb, 2019 The Certified HR Administrator Abu Dhabi Feb, 2019 Certified Master Trainer Feb, 2019 Strategic 3-7 Mar, 2019 Certified Talent Management 3-7 Mar, 2019 Recruitment, Interviewing and Selection Mar, 2019 Certified Employee Relations Mar, 2019 Compensation and Benefits Mar, 2019 Certified Organizational Development Mar, Mar, Mar, 2019 Certificate in Competency Development and Implementation Mar, 2019 Employee Engagement: Strategy and Practices Mar, 2019 Learning and Development: Tools and Strategies 31 Mar - 4 Apr, 2019 Excel Skills for HR and Admin s 31 Mar - 4 Apr, 2019 HR Skills for Non HR s 31 Mar - 4 Apr, 2019 Workforce and Budgeting 7-11 Apr, Apr, 2019 e-hr: Modern Trends and Applications 7-11 Apr, 2019 Managing and Coordinating Training 7-11 Apr, 2019 Strategic Recruitment, Interviewing and Selection Apr, 2019 Riyadh Page 7 of 11

8 14-18 Apr, 2019 HR Business : Roles, and Competencies Apr, 2019 Certified Human Resources : Apr, 2019 Performance Management: Setting Objectives and Conducting Appraisals 28 Apr - 2 May, Apr - 2 May, 2019 Certified Training Manager 28 Apr - 2 May, 2019 Skills for Human Resources Management Jun, 2019 Certified Talent Acquisition Jun, Jun, 2019 Certified Human Resources : Jun, Jun - 4 Jul, 2019 The Certified HR Administrator Jul, 2019 Certified Human Resources : Kuala Lumpur Jul, Jul, Jul, 2019 Barcelona 28 Jul - 1 Aug, Jul - 1 Aug, 2019 Certificate in HR Auditing 28 Jul - 1 Aug, 2019 Employee Engagement: Strategy and Practices 4-8 Aug, Aug, 2019 Certified Human Resources : Barcelona Aug, 2019 Certified Training Manager Aug, 2019 Excel Skills for HR and Admin s Page 8 of 11

9 25-29 Aug, 2019 Strategic 1-5 Sep, Sep, 2019 HR Business Beirut US$ Sep, Sep, Sep, 2019 Certified HR Assessor Sep, 2019 Labor Law Workshop: Practical Applications US$ Sep, 2019 Skills for Human Resources Management Sep, 2019 Performance Management: Setting Objectives and Conducting Appraisals Sep, 2019 Recruitment, Interviewing and Selection 29 Sep - 3 Oct, 2019 Certified Human Resources : 29 Sep - 3 Oct, 2019 Employee On-Boarding: Induction and Job Orientation Techniques 6-10 Oct, 2019 Leadership Skills for HR Managers 6-10 Oct, 2019 Strategic Recruitment, Interviewing and Selection 6-10 Oct, 2019 Train the Trainer: From Design to Delivery Oct, Oct, 2019 Certified Employee Relations Oct, 2019 Certified Talent Management Oct, 2019 Riyadh Oct, 2019 Certificate in Competency Development and Implementation Oct, 2019 Certified Organizational Development Oct, 2019 Human Resources KPIs: Benchmarking HR Performance Oct, Oct, 2019 Page 9 of 11

10 27-31 Oct, 2019 Writing HR Policies and Procedures 3-7 Nov, 2019 Certified Human Resources : 3-7 Nov, Nov, 2019 Managing and Coordinating Training Nov, 2019 Certified Talent Acquisition Nov, 2019 Employee Engagement: Strategy and Practices Nov, 2019 Strategic Nov, 2019 Workforce and Budgeting Nov, 2019 The Certified HR Administrator Nov, 2019 Compensation and Benefits Nov, Nov, 2019 Job Analysis and Evaluation Workshop Nov, 2019 e-hr: Modern Trends and Applications Nov, 2019 HR Business : Roles, and Competencies Nov, 2019 Learning and Development: Tools and Strategies 1-5 Dec, 2019 Certified Master Trainer 1-5 Dec, 2019 Recruitment, Interviewing and Selection 8-12 Dec, 2019 Certified Organizational Development 8-12 Dec, Dec, Dec, Dec, Dec, Dec, 2019 Certified Human Resources : Page 10 of 11

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