Groundwork Lancashire West & Wigan Future Jobs Fund. Independent Evaluation

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2 Grundwrk Lancashire West & Wigan Future Jbs Fund Evaluatin Grundwrk Lancashire West & Wigan Future Jbs Fund Independent Evaluatin Cmmissined by Grundwrk Lancashire West & Wigan Delivered by Wider Impact Cnsultancy Ltd

3 Grundwrk Lancashire West & Wigan Future Jbs Fund Evaluatin Cntents Sectins Descriptin Page Executive Summary Intrductin Our Apprach Our Findings Recmmendatins Cnclusins Acknwledgements Intrductin Methdlgy Intrductin Desk Research Field Research Intrductin Intrductin Grundwrk Lancashire West & Wigan Lcal Cntractual Agreements Prject Funding Delivery f the Prject Client Supprt Hst Emplyers Partnership Wrking Research Findings Intrductin Outputs Questinnaire Analysis Client Respnses Hst Emplyer Respnses Wider Impact Cnsultancy July 2011 i

4 Grundwrk Lancashire West & Wigan Future Jbs Fund Evaluatin Case Study Analysis Wrkshp Analysis Case File Reviews External Mnitring Reviews Press / Media Reprts Meetings with External Partner Agency Members Meetings with Grundwrk Lancashire West & Wigan Staff Summary f Research Findings Intrductin Desk Research Field Research Case Study Analysis Wrkshp Analysis Case File Review Meetings with External Partner Agency Members Meetings with Grundwrk Lancashire West & Wigan Staff In Cnclusin Recmmendatins Appendix A Appendix B Appendix C Appendix D Appendix E Appendix F Cnclusins Intrductin Value fr Mney Areas fr Imprvement Cnclusins Abut the Grundwrk Lancashire West & Wigan Trust Case Studies Wrkshp Outputs Hst Emplyers Client Questinnaire Hst Emplyer Questinnaire Wider Impact Cnsultancy July 2011 ii

5 Grundwrk Lancashire West & Wigan Future Jbs Fund Evaluatin 1.0 Executive Summary 1.1 Intrductin Wider Impact Cnsultancy has been invited by the Grundwrk Lancashire West & Wigan Trust t independently evaluate its perfrmance in relatin t the delivery f the Future Jbs Fund prjects cmmissin by: AGMA (Assciatin f Greater Manchester Authrities Grants Unit) Grundwrk UK and NHF Natinal Prgramme (supprted by DWP) Nrth West Develpment Agency (Greater Manchester City Strategy) Based n instructins, ur research, findings and recmmendatins are fcused n hw the Trust has delivered the abve prjects as a whle the FJF Prject. 1.2 Our Apprach Our apprach t this cmmissin has been structured, invlving desk and field research. In additin t analysing key dcuments, including returns and reprts t cntractrs, we have taken time t btain the views and pinins f: Clients Hst Emplyers Cntractrs Partner agency members Key Trust staff 1.3 Our Findings We are delighted t present an extremely psitive reprt, and have n dubts that the Trust is meeting the requirements f its cntractrs and delivering client centred supprt t clients. We have nted that the Trust has established an impressive list f Hst Emplyers, and in clse partnership with ther agencies, has (up t the 31 May 2011) enabled 330 previusly lng-term unemplyed peple int meaningful jbs that will enhance and imprve their future emplyment prspects. Building n such successes, experience and expertise, it is clear that, linked t the Wrk Prgramme and Persnalisatin Agenda, the Trust is well placed t cntinue t develp and deliver services in areas such as: Wider Impact Cnsultancy July

6 Grundwrk Lancashire West & Wigan Future Jbs Fund Evaluatin Cnfidence building Persnal develpment Jb seeking supprt Jb brkerage 1.4 Recmmendatins Based n ur findings we are pleased t make a number f recmmendatins: 1. All thse invlved in the develpment and delivery f the Prject shuld be cngratulated; with particular emphasis n the Prject Manager (Jayne Lannn), wh shuld be cmmended fr her hard wrk, tenacity and the care and supprt she has prvided t clients and Hst Emplyers. 2. The Trust shuld cntinue t explre the ptential t further develp / expand the services the Trust can prvide in areas linked t the client centred supprt / the creatin f jbs fr lng term unemplyed yung peple and thers wh face significant disadvantage in the labur market. 3. Opprtunity shuld be taken t track a number f clients (up t 20), fr perids f 6 mnths, 1 year, and 3 years; t gain an understanding f the lng-term wider impacts the Prject has n their lives / emplyment prspects. This shuld include a high prprtin f NEET (Nt in Educatin, Emplyment r Training) clients / clients with criminal cnvictins (prir t being supprted by the Prject). 4. The Trust shuld review / update internal and external marketing. Opprtunities risk being missed, with regard t prmting the Trust / achievements / ptential etc. t thse cming int direct cntact with the Trust, which includes clients, members f the public, bservers, ptential partners / supprters / funders etc. 1.5 Cnclusins We are satisfied that the Trust has demnstrated value fr mney: 330 new jbs have been created 64 peple, wh were previusly lng-term unemplyed, have mved int full-time emplyment Wider Impact Cnsultancy July

7 Grundwrk Lancashire West & Wigan Future Jbs Fund Evaluatin We have n dubt that the vast majrity f clients are much mre jb ready than they were prir t being supprted by the Prject and are ready t take up jbs when emplyment prspects inevitably imprve In cnclusin, we are grateful t all thse wh have taken time t supprt the delivery f this reprt. We are aware that delivery f the FJF Prject has been a team effrt, with utstanding supprt frm clients, Hst Emplyers, cntractrs, partner agency members (a number that have nt been highlighted in this reprt due t a need fr brevity), and staff frm the Grundwrk Lancashire West Trust. Wider Impact Cnsultancy July

8 Grundwrk Lancashire West & Wigan Future Jbs Fund Evaluatin 2.0 Acknwledgements 2.1 Intrductin We are grateful t the fllwing individuals wh have kindly given up their time and cntributed t this reprt: Amy Dawber Graham Dubleday Sam Frd Clin Greenhalgh Karen Guest Sarah Halsall Viv Hrrcks Jayne Lannn Hugh Shields Ali Ulhaq Julie Unswrth Kevin Walsh Julie Senir Grundwrk Lancashire West & Wigan Yuth Offending Team Wigan Grundwrk Lancashire West & Wigan Grundwrk Lancashire West & Wigan Wigan Cuncil Cnnexins Wigan Grundwrk Lancashire West & Wigan Grundwrk Lancashire West & Wigan Grundwrk Lancashire West & Wigan New Ecnmy Manchester i2i Wigan Wigan Cuncil Grundwrk Lancashire West & Wigan Future Jbs Fund Clients, wh have given up their time t be interviewed, attend a wrkshp and cmplete and return ver 50 high quality questinnaires. Hst Emplyers, wh have taken time t cmplete and return questinnaires. Wider Impact Cnsultancy July

9 Grundwrk Lancashire West & Wigan Future Jbs Fund Evaluatin 3.0 Methdlgy 3.1 Intrductin As highlighted at Figure 1, we have taken a methdical and structured apprach t this cmmissin. Figure 1 Stage 1 Inceptin Meeting Stage 2 Desk Based Research Stage 3 Field Research Stage 4 Cnslidatin Stage 5 Reprting 3.2 Desk Research We have accessed and analysed: FJF literature: Department fr Wrk and Pensins (DWP) Department fr Cmmunities and Lcal Gvernment (CLG) Grundwrk Lancashire West & Wigan Grundwrk UK FJF cntract agreements between the Grundwrk Lancashire West & Wigan Trust and three cntracting agencies: AGMA - Assciatin f Greater Manchester Authrities Grants Unit Grundwrk UK / NHF Natinal Prgramme Wigan Cuncil Wider Impact Cnsultancy July

10 Grundwrk Lancashire West & Wigan Future Jbs Fund Evaluatin Data and infrmatin kindly prvided by the Grundwrk Lancashire West & Wigan Trust Mnitring reviews cmpleted by the New Ecnmy Manchester AGMA Mnitr Press / media reprts 3.3 Field Research Field Research has been detailed and varied: Inceptin / cnslidatin meetings with Grundwrk Lancashire West & Wigan Prgramme Directr (Clin Greenhalgh) Meetings / interviews with the Prject Manager (Jayne Lannn) Meetings / interviews with Grundwrk Lancashire West & Wigan Prject Supprt staff: Viv Hrrcks, HR & Training Manager Hugh Shields, Prgramme Manager Julie Senir, Infrmatin, Advice & Guidance Officer Meetings / telephne interviews with external partner agency members: Wigan Cuncil i2i Cnnexins Yuth Offending Team (YOT) Randm Client Case file reviews: 10 AGMA clients 5 Grundwrk UK clients 5 Nrth West Develpment Agency clients Wrkshp attended by 12 clients 4 Client Case Study interviews 1 Case Study kindly prvided by Wigan Cnnexins Questinnaires aimed at: 51 Hst Emplyers - 23 returned / analysed A randm selectin f FJF Clients - 54 returned / analysed Wider Impact Cnsultancy July

11 Grundwrk Lancashire West & Wigan Future Jbs Fund Evaluatin 4.0 Intrductin 4.1 Intrductin Annunced in 2009 Budget, the Future Jbs Fund (FJF) is a fund f arund 1 billin t supprt the creatin f jbs fr lng term unemplyed yung peple and thers wh face significant disadvantage in the labur market. The FJF has been run by the Department fr Wrk and Pensins (DWP) in partnership with the Department fr Cmmunities and Lcal Gvernment (CLG), with input frm Jbcentre Plus and Reginal Gvernment Offices in England. The FJF aimed t create 150,000 jbs, and frmed part f the Yung Persns Guarantee. Frm 2010, everyne between the ages f 18 and 24 wh has been lking fr wrk fr a year will get an ffer f a jb, wrk experience, r training lasting at least 6 mnths. Criteria Under natinal guidelines delivery agents needed t demnstrate: The creatin f additinal jbs meaning the jbs must be additinal, and culd nt exist withut the FJF funding At least 25 hurs a week Lasting at least 6 mnths Either fr lng term unemplyed yung peple (r peple in unemplyment htspts) The wrk dne will benefit lcal cmmunities There will be supprt fr emplyees t mve int lng-term, sustained emplyment 4.2 Grundwrk Lancashire West & Wigan Appendix A highlights the aims f the Grundwrk Lancashire West & Wigan Trust, and prvides examples f its rle, aims and bjectives regarding supprting lcal peple int emplyment. Wider Impact Cnsultancy July

12 Grundwrk Lancashire West & Wigan Future Jbs Fund Evaluatin 4.3 Lcal Cntractual Agreements The Grundwrk Lancashire West & Wigan Trust has been cmmissined t deliver the FJF by three cntractrs: AGMA - Assciatin f Greater Manchester Authrities Grants Unit Grundwrk UK and NHF Natinal Prgramme (supprted by DWP) Nrth West Develpment Agency (Greater Manchester City Strategy) Table 1 prvides an verview f the delivery criteria agreed between the Trust and each f the abve cntractrs. Table 1 Delivery Criteria Cntractr Criteria Number f Jbs t be Created AGMA Basic emplyment service year lds 26 weeks paid emplyment Minimum 35 hurs paid emplyment per week Hst Emplyers Public / Cmmunity / Vluntary Sectrs Referred by JCP Demnstrate cmmunity benefit Individualised prgramme f additinal supprt Basic service t cntinue emplyment fr a further (ptinal) 26 weeks Additinal matched funding (Wrking Neighburhd Fund) t supprt additinal training and supprt 210 Grundwrk UK Yung peple t take up FJF Jbs years 26 weeks paid emplyment Minimum 25 hurs paid emplyment per week Hst Emplyers Public / Cmmunity / Vluntary Sectrs Referred by JCP 26 weeks emplyment Unemplyed fr a minimum 39 weeks (9 mnths) Yung peple t mve int emplyment fllwing FJF jb Yung peple t imprve skills and emplyability thrugh their FJF jb Demnstratin f cmmunity benefit Prvisin f skills, experience and training t unemplyed yung peple Demnstratin f the partnerships ability t deliver a large emplyment prgramme, in preparatin fr future pprtunities 100 Nrth West Develpment Agency (NEETS) Surce: Grundwrk Lancashire West & Wigan Specific t NEET yung peple year lds 26 weeks paid emplyment Minimum 35 hurs paid emplyment per week Hst Emplyers t include Private Sectr Referred by Cnnexins Prvisin f jb search / persnal develpment Exit supprt Wider Impact Cnsultancy July

13 Grundwrk Lancashire West & Wigan Future Jbs Fund Evaluatin 4.4 Prject Funding Table 2 highlights Prject funding. Table 2 Prject Funding (t 31 May 2011) Surce Amunt AGMA 1,079,500 WNF (AGMA Match) 383,454 GWUK 635,000 NW Develpment Agency (NEETS) 83,146 Ttal 2,181,100 Surce Grundwrk Lancashire West & Wigan Ntes 1. Ttal AGMA / Grundwrk UK funding is the ttal cntract value. Funding has been returned frm this sum due t clients leaving early. 2. WNF (AGMA Matched Funding) / NEET funding is the ttal amunt received. 4.5 Delivery f the Prject Whilst each cntract cntains differing criteria, the verall principals are the same - t supprt the creatin f jbs fr lng term unemplyed yung peple and thers wh face significant disadvantage in the labur market. The Trust has been methdical and efficient in its apprach: 1. Lcate Hst Emplyers (52) 2. Place jbs / vacancies n a Management Infrmatin System (MIS) 3. Ntify Jbcentre Plus / Cnnexins 4. Receive telephne enquiries 5. Receive referrals 6. Carry ut interviews Wider Impact Cnsultancy July

14 Grundwrk Lancashire West & Wigan Future Jbs Fund Evaluatin 7. Appintment / N appintment 8. Infrm Jbcentre Plus / Cnnexins 9. Open clients file 10. Update MIS 11. Inductin (Grundwrk / lcal emplyer) 12. Clients emplyed 13. Jb search activities 14. Mnthly prgress reviews 15. Client leaves Prject 16. Client tracked fr 13 weeks 17. Obtain Emplyer Declaratin 4.6 Client Supprt It is apparent that the Trust has an eths fr client centred supprt. Clients are treated as individuals. Fr example: We have nted that the Grundwrk Lancashire West & Wigan FJF Prject Manager (Jayne Lannn) is aware f all clients (e.g. names, Hst Organisatins, achievements, needs etc.) Clients are treated as individuals, with an understanding f their emtins and feelings. Fr example, clients are quickly infrmed if they are successful / unsuccessful fllwing jb interviews, rather than waiting fr unnecessary perids Clients wh are nt suitable fr jbs are nt abandned. They are referred back t Jbcentre Plus / Cnnexins, when pprtunity is taken t imprve their chances f being suitable fr ther / future jbs, r mre suitable jbs are ffered t them Clients are ffered pastral supprt, as well as supprt directly linked t emplyment pprtunities 4.7 Hst Emplyers As will be nted at Appendix D, the Trust has established an impressive list f Hst Emplyers, representing a wide range f industries / sectrs. Wider Impact Cnsultancy July

15 Grundwrk Lancashire West & Wigan Future Jbs Fund Evaluatin 4.8 Partnership Wrking We nted with interest arrangements set up by Wigan Cuncil with regard t the AGMA cntract. Five lcal prviders have been cntracted t deliver the FJF cntract: Grundwrk Lancashire West & Wigan i2i (Inspire 2 Independence) Arena Husing Lancashire Wildlife Trust Pathways CIC The lcal authrity arranged regular meetings with all cntractrs, which ensured impressive clse partnership wrking at lcal delivery level in relatin t the FJF Prject as a whle. Wider Impact Cnsultancy July

16 Grundwrk Lancashire West & Wigan Future Jbs Fund Evaluatin 5.0 Research Findings 5.1 Intrductin We are pleased t prvide details f ur findings, which utline hw the Prject has been delivered and its success in achieving key aims and bjectives. 5.2 Outputs Table 3 highlights key utputs linked t the delivery f the FJF prjects delivered by Grundwrk Lancashire West & Wigan. Table 3 Number f Peple Supprted int Wrk (Up t 31 May 2011) Funder Cntracted Outputs (Peple int Wrk) Actual (T 31 May 2011) Wrk Extensin Prvided Int Emplyment Fllwing Invlvement with FJF) (30 hurs r mre) Knwn Offending Histry BME Disabled AGMA Grundwrk UK N/A Nrth West Develpment Agency (NEETS) N/A Ttals Surce: Grundwrk Lancashire West & Wigan, June 2011 Ntes Percentage f clients gaining emplyment (30 hurs r mre) fllwing invlvement with FJF prjects: AGMA - 18% Grundwrk UK 20% NW Develpment Agency 30% All Prjects 19% Wider Impact Cnsultancy July

17 Grundwrk Lancashire West & Wigan Future Jbs Fund Evaluatin 5.3 Questinnaire Analysis Tw separate questinnaires were frwarded t Clients (Appendix E), and Hst Emplyers (Appendix F). 5.4 Client Respnses 54 questinnaires have been received and analysed: 39 (72%) male 15 (28%) female Graph 1 Graph 1 highlights the ages f respndents. Client Ages 2% 4% 2% 46% % Wider Impact Cnsultancy July

18 Grundwrk Lancashire West & Wigan Future Jbs Fund Evaluatin Graph 2 Graph 2 highlights respnses t the questin, Which f the fllwing best describes yur current emplyment status? Current Emplyment Status Key Currently emplyed full time Currently emplyed part time Still emplyed by the jb I fund as a result f the Future Jbs Fund Prject Offered regular emplyment as a result f the Prject Currently unemplyed Currently lking fr a new jb Currently nt lking fr wrk Graph 3 Graph 3 highlights respnses t the questin, Hw wuld yu rate the fllwing regarding the Future Jbs Fund Prject? (1 is lw 5 high) (0 n views). Clients Views n the FJF Prject Nt indicated Key It was hard t find wrk befre I was supprted by the Prject T he persnal supprt prvided by the Grundwrk staff was useful The training prvided was useful and relevant I am / I was happy in the jb I was in as a result f the Prject Being n the Prject will increase my chances f keeping a gd jb I wuld recmmend the Prject t thers Wider Impact Cnsultancy July

19 Grundwrk Lancashire West & Wigan Future Jbs Fund Evaluatin Graph 4 highlights respnses t the request, Please list 3 GOOD things abut the Prject. Graph 4 Three Gd Things abut the FJF Prject Key Qualificatins Gained Wrk Experience Gained Emplyment T raining Cnfidence Building Financial Benefits Advice / Supprt Vlunteering Supprt t Business Reduce Crime Nt indicated Graph 5 highlights respnses t the questin (if apprpriate) Please state hw yu feel the Prject culd be imprved. Graph 5 Ways the FJF Prject Culd be Imprved Key Extended prgram Regular updates and supprt fr clients Apprpriate equipment Additinal training budget N imprvement needed Mre ne t ne supprt Mre wrk based training Bike t wrk scheme Better prspects fr full time emplyment Wider Impact Cnsultancy July

20 Grundwrk Lancashire West & Wigan Future Jbs Fund Evaluatin Additinal Cmments The fllwing are examples f the additinal cmments received frm clients: It is really rewarding and gd. Helped me build cnfidence and self esteem Wrking thrugh Grundwrk with BTCV was awesme, fun, educatinal, active, regular, and a sense f achievement FJF has wrked really well fr me. I nw have a full time jb that I wuldn't have withut FJF and the experience and training I gained Withut Future Jbs Fund many peple like myself will lse all the help they need; especially in these tugh ecnmic times Everyne is helpful and supprtive. I appreciate the pprtunity t find a career that is rewarding persnally and cntributing t the cmmunity Wrk has never been mre enjyable until yu have tried the Grundwrk experience. I was given the pprtunity t create, develp and prmte a prject I truly believed in I have gained a great deal f knwledge and qualificatins while being n the prject; and I feel it wuld benefit thers if they had the chance The Future Jbs Fund Jb was the first full time jb I held, and because f it I feel mre able t get anther jb and prgress, and will cme away with the experience and wrk relevant qualificatins which I culdn't have gt therwise Really gd prject. Wuld be better if it lasted lnger Prject has helped me and Grundwrk have been supprtive. Great peple t wrk with and excellent training Shuld have the prject lnger t help peple till they are able t find a jb 5.5 Hst Emplyer Respnses Of the 51 questinnaires frwarded t all Hst Emplyers, 23 questinnaires frm the (45% return rate) were received and analysed. Tables 4 and 5 highlight agency / cmpany descriptin and agency / cmpany size. Wider Impact Cnsultancy July

21 Grundwrk Lancashire West & Wigan Future Jbs Fund Evaluatin Table 4 Agency / Cmpany Descriptin Charity 6 Cnstructin 1 Educatin 2 Nt indicated 2 Private Sectr 1 Public Sectr 2 Retail 1 RSL 1 Scial Enterprise 1 Vluntary 6 Table 5 Agency / Cmpany Size Micr Cmpany 6 Small Cmpany 5 Medium Cmpany 5 Large Cmpany 7 Graph 6 Graph 6 highlights respnses t the questin, What has been yur mtivatin fr supprting the Prject? Hst Emplyers Mtivatin fr Supprting FJF Prject Key Wider Impact Cnsultancy July

22 Grundwrk Lancashire West & Wigan Future Jbs Fund Evaluatin Graph 7 highlights respnses t the questin, Hw wuld yu rate the fllwing regarding the Future Jbs Fund Prject? (1 is lw 5 high) (0 n views). Graph 7 Hst Emplyers Views n the FJF Prject Key T he Prject has attracted gd quality candidates / ptential emplyees If feasible, we plan / wuld like t emply / retain candidates beynd the life f the prject On the whle candidates have been psitive and mtivated T he Prject / candidates have supprted delivery f ur aims /bjectives /CRS / business plan Grundwrk has been supprtive during the Prject and have efficiently srted ut prblems / issues as they have arisen We wuld welcme the pprtunity t cntinue t supprt such Prjects in the future Graph 8 highlights respnses t the request, Please list 3 GOOD things abut the Prject Graph 8 Three Gd Things abut the FJF Prject Key Wrk experience Gained emplyment T raining Cnfidence building Advice / Supprt Supprt t business Reduce crime Wider Impact Cnsultancy July

23 Grundwrk Lancashire West & Wigan Future Jbs Fund Evaluatin Graph 9 highlights respnses t the questin; (If apprpriate) Please state hw yu feel the Prject culd be imprved. Graph 9 Ways the FJF Prject Culd be Imprved Key Lnger cntracts Cntinuatin f the prject Better administratin Private Sectr invlvement Mre indepth interviews fr placements Open t a mre diverse range f candidate Additinal Cmments The fllwing are examples f the additinal cmments received frm Hst Emplyers: The prject has been brilliant. Our rganisatin relies mainly n vlunteers and t have a regular emplyee wh we can rely n has been wnderful. The Prject prvided us with gd candidates, and as a result they are nw fully paid members f staff in ur rganisatin Wigan Citizens Advice Bureau The peple n the prgramme have enabled Grundwrk t cncentrate mre n develpment fr future prgrammes. Grundwrk Lancashire West & Wigan Future Jbs Fund Prjects has been a gd initiative t create hands n training. Mint Nrthwest Ltd The Future Jbs Fund has been fantastic. It s been useful and exciting, encuraging and mtivating but mst f all it gave sme fantastic yung peple the pprtunity t imprve their lives. Rse Bridge High Schl This Prject has imprved the cnfidence and self esteem f at least ne member f ur cmmunity and the example set has encuraged thers t seek ut similar pprtunities. Unfrtunately this is nt pssible because the scheme has ended. Wrsley Hall (Wigan) CRC Wider Impact Cnsultancy July

24 Grundwrk Lancashire West & Wigan Future Jbs Fund Evaluatin I feel that if the candidate wished t cntinue in a certain jb rle there shuld be a way f ffering the pprtunity whilst cntinuing jb search. Oxfam Very grateful fr the additinal high quality candidates, and hw they have cntributed t the Hspices effrts. Wigan & Leigh Hspice Gd initiative. Srry it has finished. The Brick Hmeless Prject Think it is a great scheme and wuld very much like it t cntinue. The Reader Organisatin We are very grateful fr all the help we have received frm Jayne Lannn and Amy Dawber. Cmpassin in Actin We were extremely happy with bth placements, and ne has cntinued t wrk as a vlunteer fllwing end f placement. Guinness Nrthern Cunties 5.6 Case Study Analysis We are grateful t thse clients wh agreed t meet with Wider Impact, and take time t explain in sme detail hw they benefited (r nt) frm the FJF Prject. Appendix B highlights summaries f ur interviews. Observatins include: All were unemplyed fr extended perids prir t their jining the FJF Prject The perids f extended unemplyment were withut dubt lw pints in their lives, resulting in emtins ranging frm anxiety t depressin On the whle, they felt islated during these perids; and felt they were highly unlikely t ever achieve meaningful emplyment On the whle, the lnger they were unemplyed, the lwer they set their sights in terms f the jbs / careers they felt they were likely t achieve. This was despite a number f clients being highly educated On the whle, they wuld have welcmed the supprt f the FJF lng befre they were able t take advantage f the Prject On the whle they welcmed the efficient way in which the Grundwrk Lancashire West & Wigan Trust enabled their rutes int jbs created as part f the FJF It is clear Grundwrk Lancashire West & Wigan staff have been keeping a clse eye n them whilst they were linked t the Prject. In ne case the Trust quite rightly withdrew a client frm an emplyment pprtunity due t prblems, which were nt the making f the client Wider Impact Cnsultancy July

25 Grundwrk Lancashire West & Wigan Future Jbs Fund Evaluatin It is clear that individual Trust staff and the Trust as a whle, cares fr the clients. They are certainly nt numbers r entities linked t funding / grants. Fr example in ne case the Trust has thught utside the bx t keep a vulnerable, hmeless client in emplyment; despite the relative FJF funding cming t an end in relatin t that client On the whle, clients received plenty f pprtunities t attend additinal training. This was mre nticeable in relatin t the AGMA clients With n exceptins, clients have benefited in a number f ways as a result f the supprt they received frm the Prject / Grundwrk Lancashire West & Wigan Trust. Fr example: Imprvements t their emplyability likelihd t remain emplyed / secure future emplyment In a number f cases, their securing full-time emplyment In all cases, their well-being / cnfidence levels In ne case, ne t ne, expert supprt / multi-agency referrals t tackle issues such as hmelessness / cnfidence building / anger management In ne case, becming drug / alchl free and ending a life f criminal activity It is nticeable that the majrity f clients interviewed did nt fully utilise available pprtunities t search fr new jbs, r attend jb seeking sessins available frm the Grundwrk Lancashire West & Wigan Trust. Explanatins including their enjying the 6 mnth (Ptential 6 mnth extensins fr AGMA clients) emplyment pprtunities they were in; and there appeared t be limited pressure frm the Trust fr them t attend / take advantage f such pprtunities 5.7 Wrkshp Analysis A wrkshp invlving 12 FJF clients was delivered by Wider Impact at the Grundwrk Lancashire West & Wigan Trust. Clients were asked a number f questins, and invited t individually respnd by writing answers / cmments n Pst-It ntes, which were attached t flip charts. Appendix C highlights clients respnses t each questin. The fllwing is a summary f respnses t each questin. Questin 1 What are the biggest challenges yu face when becming unemplyed? On the whle the grup were clear abut the difficulties faced when becming unemplyed Nticeable challenges include lng-term unemplyment and being treated fairly by key agencies such as Jbcentre Plus Wider Impact Cnsultancy July

26 Grundwrk Lancashire West & Wigan Future Jbs Fund Evaluatin Questin 2 What d yu value the mst when lking fr wrk? On the whle the grup clearly understd the need fr qualificatins, training and wrk experience A number f clients valued individual bespke client centred supprt and advice A number f clients understd the imprtance f cnfidence, drive and mtivatin Questin 3 What were yur first impressins / views when yu were infrmed a jb may be available t yu as part f the Future Jbs Fund? On the whle the grup agreed they were extremely excited and relieved t be infrmed a jb may be available t them / and wuld be interviewed fr a real / paid jb On the whle the grup agreed that excitement quickly turned t anxiety, as they dubted their wn ability t d the jb they were being interviewed fr Questin 4 Awareness f Grundwrk prir t the being invlved in Future Jbs Fund On the whle the grup had little t n knwledge f the Grundwrk Lancashire West & Wigan Trust (r the rganisatin as whle) in relatin t what it did in the cmmunity, r what the rganisatin std fr Questin 5 Current awareness f Grundwrk s rle in the cmmunity As a whle, the grup had limited knwledge f the Grundwrk Lancashire West & Wigan Trust s (r the rganisatin as whle) rle in the cmmunity A small number, wh were currently emplyed by Grundwrk Lancashire West & Wigan had sme knwledge f the rganisatin, but this was limited t buzz wrds, and anecdtes they appeared t have picked up frm ther staff Questin 6 What public gd d yu carry ut in the cmmunity as part f the Prject? It was clear that the majrity f clients had a clear understanding f the gd they were ding by being invlved with the FJF Prject We were impressed with the extent f their persnal invlvement, and the fact that the grup as a whle came alive when this subject was discussed Wider Impact Cnsultancy July

27 Grundwrk Lancashire West & Wigan Future Jbs Fund Evaluatin Questin 7 Why is ding public gd imprtant? The majrity f the grup understd the value they were bringing t the lcal cmmunity, and hw it made them feel gd abut themselves Nne f the grup mentined the value it wuld bring t their CVs, enhance their skills / experience, and make them mre emplyable / attractive t current / future emplyers Questin 8 What d yu feel are the biggest challenges fr yu nw? As a whle the grup clearly feared, and understd the cnsequences f unemplyment A number were cncerned abut their mental well-being The majrity f the grup seemed uncncerned abut receiving apprpriate career advice, and seemed fcused n pr supprt / treatment frm key agencies such as Jbcentre Plus / recruitment agencies Questin 9 What wuld yu value nw? It was nted that the majrity were mst cncerned abut keeping / getting a jb during a perid f recessin It was nticeable that nly 2 clients (wh were in full-time / permanent emplyment) were lking fr mre mney 5.8 Case File Reviews (Wider Impact) We have taken the pprtunity t randmly examine 20 client case files maintained by the Grundwrk Lancashire West & Wigan Trust: 10 AGMA files 5 Grundwrk UK files 5 NW Develpment Agency files In summary: All files have been efficiently maintained by the Trust. This is particularly relevant in relatin t client time sheets. We were unable t find examples f any weekly times sheets missing frm the files Wider Impact Cnsultancy July

28 Grundwrk Lancashire West & Wigan Future Jbs Fund Evaluatin It appears that AGMA clients received enhanced training pprtunities / emplyment supprt, in cmparisn t nn-agma clients On the whle, we nted limited ntes / details f emplyment supprt prvided t clients 5.9 External Mnitring Reviews We are grateful t have access t cpies f mnitring frms / returns frwarded by the Grundwrk Lancashire West & Wigan Trust t: New Ecnmy Manchester (AGMA Mnitr) Grundwrk UK NW Develpment Agency We have als taken the pprtunity t cntact apprpriate fficers / representatives f Wigan Cuncil, New Ecnmy Manchester and Grundwrk UK. In summary: All mnitr frms / returns are cmpleted t a high quality, and t the satisfactin f mnitrs Where issues have been nted / highlighted by mnitrs, they have clearly been addressed t the satisfactin f the mnitrs We nte an bservatin by a member f Wigan Cuncil regarding the AGMA cntract, We are highly satisfied with the perfrmance f the Grundwrk Lancashire West & Wigan Trust in relatin t the delivery f the Future Jbs Fund Prject. It is nticeable that they have lcated a high number f hst emplyers, and wrk in clse partnership with ther agencies delivering the Prject. We are aware that the Trust supprt clients t a high level. Mnitring frms are returned n time and t a high quality. We wuld lk frward t wrking with the Trust in the future n similar prjects and initiatives Press / Media Reprts We are grateful fr access t a number f press / media reprts / articles relating t the FJF Prject. Fr example: Recruited by the Cuncil as part f the Department fr Wrk and Pensins Future Jbs Fund, 15 Life Guides are currently at wrk in the Brugh every day f the week... The Life Guides wrk within the Cuncil s Twn Centre Management Team, and have been trained by Grundwrk Lancashire West & Wigan. Brugh Life, Summer 2010 Wider Impact Cnsultancy July

29 Grundwrk Lancashire West & Wigan Future Jbs Fund Evaluatin Mre than 300 peple have been given help securing emplyment, thanks t the Future Jbs Fund in Wigan. Over the last 18 mnths, Grundwrk s Future Jbs Fund scheme has allwed 300 peple, aged 18 t 24 years, wh have been unemplyed fr at least 26 weeks, t be given paid emplyment. Wigan Observer, February 2011 Getting a leg-up n the first rung f the careers ladder is imprtant especially fr yung peple. But ften advice n jbs and careers isn t the full stry. In sme cases peple have t embark n a life changing jurney t ensure they are jb ready... Hayley jined Grundwrk s Prince s Trust Prgramme. The curse gives yung peple the skills mtivatin and cnfidence t g nt further educatin, training r emplyment. Hayley s passin and determinatin impressed Grundwrk s much that the rganisatin ended up ffering her a psitin thrugh the Future Jbs Fund. The Trust recgnised her ptential t be great and was ffered the full time Persnal Develpment Officer. Brugh Life, Summer Meetings with External Partner Agency Members We are grateful t the fllwing external partner agency members wh have kindly prvided their views and pinins regarding the delivery f the FJF Prject by the Grundwrk Lancashire West & Wigan Trust. In summary: Sarah Halsall, Cnnexins Wigan - It has been a rewarding experience fr ur clients t wrk s clsely with Grundwrk Lancashire West & Wigan n the Future Jbs Fund Prject. It has been an excellent example f partnership wrking. They link with emplyers and secure real jbs, and we refer the mst apprpriate clients t them, s they can fill the jbs. We als wrk very clsely with the YOT (Yuth Offending Team) Educatin, Emplyment and Training Team. We prvide pre-emplyment supprt t ur clients, and wrk clsely with Grundwrk t make sure the right clients are matched t the right jbs. Fr example, we were supprting a client (see Appendix B, Case Study 5), wh was wrking n a vluntary basis with an rganisatin called CRIS. We cntacted Grundwrk t see if it was feasible fr CRIS t becme a Hst Emplyer as part f the Future Jbs Fund Prject, which wuld enable the client t becme an emplyee. Viv [Viv Hrrcks] at Grundwrk was great. She just gt n with it, and helped make it happen. Wider Impact Cnsultancy July

30 Grundwrk Lancashire West & Wigan Future Jbs Fund Evaluatin A lt f ur clients are NEETS and the prspect f a jb is s imprtant t them. There is n dubt in mind that Grundwrk is client centred, ensuring clients really benefit, rather than being ver fcused n the mney (funding) and utputs. The Future Jbs Fund delivered by Grundwrk Lancashire West & Wigan has been really successful. T date I believe we have referred arund 15 clients, aged 16 t 18 years; the majrity being NEETS. Of thse wh have been prvided with jbs by Grundwrk, 99% have achieved s much, and in my view are less likely t cmmit crime and mre likely t get a jb in the future. If I had a wish, it wuld be fr ur clients wh have benefited frm the Future Jbs Fund t be tracked, in terms f their future emplyment, training and criminal recrds; as I strngly believe they stand a better chance in life than similar clients wh have nt been able t benefit frm the Prject. Julie Unswrth, i2i Wigan It has been a pleasure t wrk s clsely with Grundwrk Lancashire West & Wigan n the Future Jbs Fund Prject. Whilst all rganisatins invlved in delivery f the Prject have had qutas t meet in terms f supprting clients int wrk, I feel we have all wrked in clse partnership fr the benefit f the clients. It has nt been uncmmn fr us t refer clients, via Jbcentre Plus t each ther, ensuring the right client achieves the right jb, and f curse the right start in relatin t lng-term emplyment. Graham Dubleday, Yuth Offending Team (YOT) Wigan - We have emplyed tw peple at the YOT n Future Jb Fund since January This is ur first experience f the prgramme and we have welcmed the pprtunity t supprt smene int emplyment and wish we had dne this earlier. The tw peple are a great asset t ur team and they enhance the service we deliver. They d a lt f the preparatin wrk prir t yung peple arriving at site and they supprt the supervisrs wh wrk directly with the yung peple. Grundwrk Lancashire West & Wigan has been very supprtive and the team members have been in regular cntact with the tw supervisrs wh versee their wrk, in additin t regular calls t myself. The Grundwrk team always seem keen t get the best fr peple, and yu never get the feeling that peple are lst as individuals in favur f stats and perfrmance which yu feel with sme agencies. Wider Impact Cnsultancy July

31 Grundwrk Lancashire West & Wigan Future Jbs Fund Evaluatin 5.12 Meetings with Grundwrk Lancashire West & Wigan Staff We have taken the pprtunity t meet with 3 members f the Grundwrk Lancashire West & Wigan Trust, wh have been clsely invlved in the develpment and delivery f the Future Jbs Fund: Clin Greenhalgh, Prgramme Directr It is apparent that: The Trust is cmmitted t client centred supprt The Trust is experienced and successful at delivering prjects aimed at supprting vulnerable peple int emplyment The Trust perates a wide range f prgrammes aimed at supprting vulnerable peple int emplyment. We were impressed t nte that 22 clients mved n frm the Trust s Prince s Trust Prgramme (see Appendix A) t the FJF Prject The Trust perates a team apprach, ensuring that Prgramme Managers and clients benefit frm wide ranging skills and experience pssessed by Managers and ther key staff based at the Trust. Significant FJF team members include: Amy Dawber Administrative Assistant Sam Frd Trainee Administrative Assistant Viv Hrrcks HR Manager and Prgramme Manager Jayne Lannn FJF Prgramme Manager Hugh Shields Prgramme Manager The Trust is willing t listen in relatin t hw they can imprve and enhance the services they deliver Jayne Lannn, Prgramme Manager It is apparent that Jayne Lannn: Is cmmitted t delivering client centred supprt Is cmmitted t ensuring the Prject meets aims and bjectives Is aware she is part f a team (see abve) at the Trust, all f whm have wrked tgether t prvide high levels f supprt t clients and Hst Emplyers Is grateful t external partner agency members / prviders wh have delivered (smetimes free) training relevant t individual client needs, t help build skills t help make each individual mre emplyable. She asks fr special mentin t be made f the supprt Beaulah Gwen, CVS Business Develpment Manager has given t the Prject Wider Impact Cnsultancy July

32 Grundwrk Lancashire West & Wigan Future Jbs Fund Evaluatin Is cmmitted t maintaining client files t a high standard Is cmmitted t cmpleting returns / mnitring frms n time and t a high standard Is aware that pre-emplyment / jb searching skills culd be enhanced at the Trust, and has been wrking clsely with recently appinted Infrmatin, Advice and Guidance Officer (Julie Senir) t develp such services t clients Julie Senir, Advice and Guidance Officer whilst a relatively new pst at the Trust, it is apparent that Julie Senir / the pst: Has been prviding valued supprt and guidance t FJF clients Is cmmitted t delivering client centred supprt Has the ptential t supprt the further enhancement and imprvement f the supprt the Trust prvides t clients in relatin t making infrmed life chices Wider Impact Cnsultancy July

33 Grundwrk Lancashire West & Wigan Future Jbs Fund Evaluatin 6.0 Summary f Findings 6.1 Intrductin Based n ur research, we are pleased t prvide a summary f ur findings: Desk Research: Outputs External mnitring frms Media / Marketing reprts / press cuttings Field Research: Questinnaire analysis (Clients / Hst Emplyers) Case study analysis Wrkshp analysis Case file reviews Meetings / interviews with external partners Meetings / interviews with Grundwrk staff 6.2 Desk Research It is apparent that: The Trust is meeting / is likely t exceed utputs agreed with cntractrs The Trust is maintaining high quality recrds, meeting the expectatins f cntractrs The Trust is marketing Prject successes t a lcal audience The verall success rate (up t 31 May 2011) f clients being emplyed (30 hurs r mre) is 19% In relatin t individual Prjects: AGMA 18% emplyment GWUK 20% emplyment NW Develpment Agency (NEETS) 30% emplyment (cmparative lw numbers invlved, cmpared t ther Prjects) 6.3 Field Research / Questinnaire Analysis In relatin t clients (54 respnses): The majrity f clients fund it hard t find wrk prir t being supprted by the Prject The majrity f clients fund the supprt ffered by Grundwrk staff extremely useful The majrity f clients were happy with the jb fund fr them by the Prject Wider Impact Cnsultancy July

34 Grundwrk Lancashire West & Wigan Future Jbs Fund Evaluatin The majrity f clients feel that being n the prject will increase their chances f keeping / finding a gd jb The majrity f clients wuld recmmend the Prject t thers Nticeable gd things abut the Prject included: Training (22 respnses) Wrk experience (16 respnses) Qualificatins gained (11 respnses) Ways the Prject culd be imprved included: Better prspects fr full-time emplyment (6 respnses) Mre wrk based training (5 respnses) Extended prgramme (3 respnses) Mre ne t ne supprt (2 respnses) In relatin t Hst Emplyers (23 respnses): Mtivatin t supprt the Prject included: Funding / candidates salaries / wages being paid (20 respnses) Crprate Scial Respnsibility (13 respnses) Supprt / advice prvided by Grundwrk (9 respnses) T recruit the right persn fr the right jb (8 respnses) T reduce csts / resurces (8 respnses) The majrity were psitive abut the Prject, and hw the Prject had been delivered by the Grundwrk Lancashire West & Wigan Trust Nticeable gd things abut the Prject included: Advice and supprt frm the Trust (12 respnses) Wrk experience pprtunities fr clients (9 respnses) Training (8 respnses) Ways the Prject culd be imprved included: Lnger cntracts (6 respnses) Cntinuatin f the Prject (3 respnses) Wider Impact Cnsultancy July

35 Grundwrk Lancashire West & Wigan Future Jbs Fund Evaluatin 6.4 Case Study Analysis We fund it useful t meet with / have access t the files f clients wh are facing a variety f challenges in their lives; and are grateful fr their hnesty during interviews. In relatin t the rles the Grundwrk Lancashire West & Wigan Trust has played in their emplyment pprtunities, we are pleased t summarise as fllws: The Trust is withut dubt client centred, recgnising that ne size des nt fit all. Clients have been treated with care, and as individuals Clients are enjying being supprted by key staff at the Trust Key staff at the Trust are prficient at prviding pastral supprt The Trust utilises a partnership apprach t gd effect, in relatin t client referrals t ther agencies The appintment f the Advice and Guidance Officer has added value t the supprt the Trust can prvide t clients in terms f emplyment advice / supprt 6.5 Wrkshp Analysis There is n dubt that the Prject is reaching the mst in need, in relatin t thse requiring emplyment supprt / jbs We nted that the majrity f clients were unaware f the rle / aims / bjectives f the Grundwrk Lancashire West & Wigan Trust Whilst we were impressed with client s awareness f the public gd they were carrying ut in the cmmunity, we nted a lack f awareness f hw such experience culd add value / enhance their CVs / emplyment prspects There is n dubt the majrity f clients will require n-ging supprt / advice if the they are t becme emplyed lng-term We nted clients are well aware f the effects f the current recessin, and are realistic abut the need t secure emplyment, rather than seek high wages 6.6 Case File Reviews All files have been efficiently maintained by the Trust It appears that AGMA clients received enhanced training / emplyment supprt pprtunities, in cmparisn t nn-agma clients On the whle, we nted limited examples f ntes / details f emplyment supprt prvided t clients Wider Impact Cnsultancy July

36 Grundwrk Lancashire West & Wigan Future Jbs Fund Evaluatin 6.7 Meetings / Interviews with External Partners We have been extremely impressed with feedback frm representatives f partner agencies, particularly in relatin t evidence f: Partnership wrking / sharing skills / resurces A Client centred apprach The Trust demnstrating a can d apprach The quality f infrmatin data supplied t cntractrs / partner agency members 6.8 Meetings / Interviews with Grundwrk Lancashire West & Wigan Staff We nted a Client centred apprach, with high awareness f individual clients needs and requirements We nted that clients have the pprtunity t benefit frm a wide range f prjects and initiatives delivered by the Trust; and have the pprtunity t mve frm ne prgramme (e.g. Prince s Trust) t anther (e.g. FJF) We nted a Team apprach at the Trust, with evidence f staff and departments supprting each ther, fr the benefit f clients We nted a multi-agency partnership apprach with an impressive knwledge f ther agencies; and a willingness t refer clients / seek supprt / ffer supprt n a daily basis In relatin t the Advice and Guidance Officer, we nted she was being asked t supprt an ever grwing list f clients, with the risk f missing the pprtunity t set up systems; in relatin t prviding structured, strategic Client centred supprt systems at the Trust 6.9 In Cnclusin Based n research findings, we are satisfied that the Trust: Is meeting targets agreed with funders / cntractrs Is maintaining high quality and accurate recrds / returns Is delivering high quality supprt t clients demnstrating an impressive Client centred apprach Is delivering high quality supprt t Hst emplyers Is wrking in clse partnership with ther agencies Was wise t appint the Advice and Guidance Officer, wh has added value t the supprt the Trust prvides t clients in relatin t persnal develpment / jb seeking Wider Impact Cnsultancy July

37 Grundwrk Lancashire West & Wigan Future Jbs Fund Evaluatin Areas fr ptential imprvement / pprtunities: Cntinue t develp / expand the services the Trust can prvide in areas linked t the client centred supprt / the creatin f jbs fr lng term unemplyed yung peple and thers wh face significant disadvantage in the labur market Review / enhancement f Trust marketing Wider Impact Cnsultancy July

38 Grundwrk Lancashire West & Wigan Future Jbs Fund Evaluatin 7.0 Recmmendatins Based n ur findings we are pleased t make a number f recmmendatins: 1. All thse invlved in the develpment and delivery f the Prject shuld be cngratulated; with particular emphasis n the Prject Manager (Jayne Lannn), wh shuld be cmmended fr her hard wrk, tenacity and the care and supprt she has prvided t clients and Hst Emplyers. 2. The Trust shuld cntinue t explre the ptential t further develp / expand the services the Trust can prvide in areas linked t the client centred supprt / the creatin f jbs fr lng term unemplyed yung peple and thers wh face significant disadvantage in the labur market. 3. Opprtunity shuld be taken t track a number f clients (up t 20), fr perids f 6 mnths, 1 year, and 3 years; t gain an understanding f the lng-term wider impacts the Prject has n their lives / emplyment prspects. This shuld include a high prprtin f NEET clients / clients with criminal cnvictins (prir t being supprted by the Prject). 4. The Trust shuld review / update internal and external marketing. Opprtunities risk being missed, with regard t prmting the Trust / achievements / ptential etc. t thse cming int direct cntact with the Trust, which includes clients, members f the public, bservers, ptential partners / supprters / funders etc. Wider Impact Cnsultancy July

39 Grundwrk Lancashire West & Wigan Future Jbs Fund Evaluatin 8.0 Cnclusins 8.1 Intrductin We are delighted t present such a psitive reprt, which demnstrates the Grundwrk Lancashire West & Wigan Trust is: Meeting the requirements f cntracts with: AGMA (Assciatin f Greater Manchester Authrities Grants Unit) Grundwrk UK and NHF Natinal Prgramme (supprted by DWP) Nrth West Develpment Agency (Greater Manchester City Strategy) Delivering a client centred apprach Wrking in clse partnership with key lcal agencies Is well regarded by: Clients Hst Emplyers Cntractrs External partners Delivering a wide range f prjects and initiatives that can benefit vulnerable lcal peple in terms f their securing meaningful lng-term emplyment Is frward thinking, and highly cmpetent and able t deliver similar cmmissins in the future 8.2 Value fr Mney In times f austerity, value fr mney must be a key questin. In terms f utputs, it is clear that the Trust is delivering what it agreed with cntractrs, 330 new (26 weeks) jbs have been created at an estimated verall prject cst f 6,609 per jb In terms f utcmes, t date 64 peple, wh were previusly lng-term unemplyed have mved int full-time emplyment at an estimated verall prject cst f 34,079 per jb The actual csts f unemplyment and particularly lng-term unemplyment are almst impssible t quantify. Factrs will nt nly include financial csts (which are substantial t the individual and the state), but will als include issues such as anxiety, depressin, criminal behaviur / activity, health, well-being and wider effects n children and ther family members. Wider Impact Cnsultancy July

40 Grundwrk Lancashire West & Wigan Future Jbs Fund Evaluatin We als nte that the benefit the Prject has had n clients is likely t take further mnths and even years t fully impact n jbs. Since the Prject started the cuntry has entered a perid f recessin, which is far frm ver. Based n ur research there is n dubt that the vast majrity f clients are much mre jb ready than they were befre they entered the Prject; and are ready t take up jbs when emplyment prspects inevitably imprve. It is therefre ur view that the Prject has demnstrated value fr mney, which will becme mre apparent in mnths / years t cme. 8.3 Areas fr Imprvement We are impressed with the Trust s willingness t listen; and its acceptance that systems and prcedures can be imprved t enhance the services it can ffer in the future. 8.4 Cnclusin We are grateful t all thse wh have taken time t supprt the delivery f this reprt. We are aware that delivery f the FJF Prject has been a team effrt, with utstanding supprt frm clients, Hst Emplyers, cntractrs, partner agency members (a number f which has nt been highlighted in this reprt due t a need fr brevity), and staff frm the Grundwrk Lancashire West Trust. Wider Impact Cnsultancy July

41 Grundwrk Lancashire West & Wigan Future Jbs Fund Evaluatin Appendix A The Grundwrk Lancashire West & Wigan Trust is a lcal charity that has delivered prjects and prgrammes fr the peple f Wigan ver the last 28 years. Its aim is t help peple and rganisatins make changes in rder t create better neighburhds, t build skills and jb prspects and t live and wrk in a greener way. The Trust has 5 areas f fcus: 1. Skills, Training and Emplyment 2. Cmmunity Wrk 3. Imprving Open Spaces 4. Yung Peple s Develpment 5. Greener Living and Wrking The Trust: Is included in the Wrk Prgramme as an Apprved Prvider f pre-emplyment prgrammes Has prvided transitinal emplyment psitins Has recently delivered the Future Jbs Fund Delivers the Breakthrugh prgramme in varius frmats fr yung peple wh are excluded, r n the verge f exclusin. The energy packed prgramme cncentrates n psitivity, hpe fr the future and cnsequences f actins. The staff team set challenges and review their accmplishment, again in a team based setting Delivers the Prince s Trust TEAM Prgramme - pre-emplyment prgrammes, with an emphasis n practical applied learning. The prgramme includes a full-time intensive 12 week prgramme that invlves a team-building residential in the Lake District, cmmunity prjects, awareness sessins, team challenge, presentatins, wrk placements and next steps. It basically fills up a CV with qualificatins, (The Prince s Trust Certificate in Emplyment, Teamwrk and Cmmunity Skills, First Aid, Health and Safety) reviewed experiences, transferable skills develpment and mtivates each yung persn t want mre frm life. The Prgramme wrks with yung peple aged 16 thrugh t 25 years; bth unemplyed and emplyed, wh cmplete key elements f the Prgramme and utilise t demnstrate fr prmtin pprtunities Wider Impact Cnsultancy July

42 Grundwrk Lancashire West & Wigan Future Jbs Fund Evaluatin Delivered the cmmunity fcused Mving n Mving Up part-time pre-emplyment prgramme with the aid f Calfields Regeneratin Trust funding in This prgramme prvided a team based eths that galvanised attendees and prvided that stepping stne t wrk. The prgramme was underpinned by RSPH Level 2 Understanding Health Imprvement qualificatin that helped t make the all imprtant lifestyle changes that als aid emplyment prspects Has develped the Fresh Start wrk club in cnjunctin with Jbcentre Plus, basing the initial prgramme at its ffices in Hallgate. The Trust is hping t deliver mre cmmunity based Fresh Starts in 2011 Prvides vlunteering pprtunities in a range f disciplines, including Landscaping, Landscape Architecture, Alltments, Building Maintenance, Yuth wrk and Administratin Is delivering a Green Energisers prgramme, prviding the pprtunity t utilise wrking in the utdrs n Practical Hrticulture tasks as the fcus fr mtivating yung peple classified as NEET Is wrking in partnership with a diminishing Cnnexins service, ffering infrmatin, advice and guidance service frm its ffices in Hallgate, and supprting a similar service in Leigh. A Futures Centre service will be primarily aimed at NEET yung peple, and will include a drpin service, jb brkerage, In Wrk Supprt, interview supprt, CV building, vlunteering signpsting and apprenticeship develpment Surce: Grundwrk Lancashire West & Wigan, July 2011 Wider Impact Cnsultancy July

43 Grundwrk Lancashire West & Wigan Future Jbs Fund Evaluatin Appendix B Case Studies (Names Changed) CASE STUDY 1 Samantha is aged 24 years, single with n children. She lives in Wigan with her parents. She has a BA degree in Histry and an MA in Medieval Studies. On leaving full time educatin she says, I had n idea abut what jb I wanted t d, and was hping it culd have been smething t d with Heritage. Unfrtunately, this did nt happen, and it quickly became clear t me that a jb was ging t be hard t find. I started ff applying fr jbs that I felt matched my educatin and skills, but this was nt ging t happen. After arund 6 mnths and ver 50 applicatins, I wuld have been willing t take anything. I was s bred being at hme nt ding anything cnstructive and began t believe I wuld never get a jb. Things suddenly changed fr Samantha, After 6 mnths I became eligible t benefit frm the Future Jbs Fund, and mre r less ut f the blue, I was invited t attend 4 interviews. They were clearly real jbs, and I gathered that interviews wuld be serius and cmpetitive. The jb I really wanted was with a lcal building cmpany, Hughes Brthers, which invlved supprting the Grundwrk Lancashire West & Wigan s Green Team. It was a challenging interview invlving a Directr f the cmpany and a member f Grundwrk. I was really pleased t be quickly infrmed I had been successful and althugh it was a shck t be suddenly emplyed, I was really excited abut the new jb, which was initially fr a 6 mnth perid. Samantha was pleased with the supprt she received and says, Bth the cmpany and Grundwrk were really prfessinal and supprtive. I received frmal inductins and never felt I was n my wn r ut f my depth. It was a new pst with a lt f respnsibility. I had t arrange and attend meetings, keep minute and deliver presentatins. It was challenging, which is what I really enjyed abut the jb. I was learning new things, which was building up my knwledge base. The added value was the wrk I was invlved in was making a difference t the lcal cmmunity. Fr example; I played a significant rle in arranging the creatin f a Cmmunity Garden, and was aware that Grundwrk s Green Teams were supprting disadvantaged lcal peple with their gardens. She was als pleased with training received frm Grundwrk. I tk advantage f a number f curses such as First Aid, Prject Management and PETALS. The Cmpany als prvided specialist training in Ggle 3-D Design. She des hwever admit that she was nt as cmmitted t jb hunting as she shuld have been. Yu see, I had a jb I enjyed, and althugh it was just fr 6 mnths (extended fr a further 6 mnths), I was enjying what I did, and I accept, I tk my eye ff that ball. All has wrked ut well fr Samantha, Building n what I had learned at Hughes Brthers, I was successful in applying fr a pst as a Finance Assistant at Grundwrk Lancashire West & Wigan. I am really happy here and there is n dubt the Future Jbs Fund has helped me t secure a wnderful full-time pst which I clearly wuld nt have secured withut my time at Hughes Brthers. Wider Impact Cnsultancy July

44 Grundwrk Lancashire West & Wigan Future Jbs Fund Evaluatin CASE STUDY 2 Katie is aged 23 years, single with n children. She lives in Wigan with her parents. She has achieved GCSE grades and an NVQ Level1 at Cllege. She says, I hated being unemplyed and applied fr 100s f jbs with n meaningful interviews. After 6 ½ mnths I wuld have taken anything Call Centre, shp wrk, anything. Arund 25 peple were applying fr every jb I was lking at. It was really getting me dwn, but I never gave up trying. Then I heard abut the Future Jbs Fund n Facebk and befre I knew it I was attending an interview with a lcal emplyer. It was a real interview and I was s pleased when I was ffered the jb. Things did nt hwever wrk ut well fr Katie, I was disappinted t be asked t carry ut menial, and nn-wrk related tasks by the management, such as carrying ut their persnal shpping. On ne ccasin, I even had t babysit my Manager s child. Katie was hwever impressed with the supprt she received frm Grundwrk Lancashire West & Wigan, I put up with as much as I felt I shuld, and when my cmplaints weren t listened t by the Cmpany, I infrmed the link persn at Grundwrk. She came ut and tried t reslve the prblems. Hwever, things did nt imprve and after a shrt while I was pulled ut, and ffered wrk at the Grundwrk Trust. Due t the break, I carried ut a further 6 mnths at Grundwrk, and benefited frm lads f curses and training, such as First Aid, Health & Safety, Time Management, Risk Assessment, Team Building, Assertiveness, Custmer Reslutin, the Trust als supprted me t achieve an NVQ Level 2 in Business Administratin. Katie was hwever nt cmplacent, Even thugh I was wrking, I kept applying fr arund 20 ther jbs, and attended 4 interviews. I received n firm jb ffers, but this time I was being interviewed, which meant I was getting there, and becming emplyable. After a while 2 jbs came up at Grundwrk, and I applied fr bth: ne in Finance, and the ther as the Receptinist. They were bth tugh interviews, and I was really pleased t be ffered the Receptinist pst. It is a real jb and full time. I lve it here. Yu are treated as part f the team, and I am lking t achieve NVQ Level 3. I sak up all the training they ffer me and with the increase in my salary, plan t take driving lessns and pass my test. Katie has n dubts abut the value f the Future Jbs Fund, It prvided me with the skills, experience, training and cnfidence I needed t secure full-time emplyment. The supprt prvided by Grundwrk was first class, and I was really grateful they supprted me when things were nt ging right with my first emplyer. I am particularly impressed with the training available, it is f high quality and meaningful. I am sure it wuld have been extremely hard fr me t get where I am nw withut the supprt I have been prvided with. I am s happy! Wider Impact Cnsultancy July

45 Grundwrk Lancashire West & Wigan Future Jbs Fund Evaluatin CASE STUDY 3 Jhn is aged 21 years, single with n children. He lives in the Wigan area. He has achieved 11 GCSEs at levels A t C, has an NVQ Level 3 in Business Administratin and an ITT Diplma. He was unemplyed fr 9 mnths. During this perid he applied fr 40 / 50 jbs, and was nly invited fr 2 interviews. He was ffered neither jb. He says, I was hping fr a jb in IT, but after 6 mnths I wuld have taken anything. I was even lking at cleaning jbs, and wuld have taken ne willingly. He therefre was extremely pleased t be ffered an interview with the Adactus Husing Grup as a result f the Future Jbs Fund prject. He says, I knew straight away it was a wnderful pprtunity. It was a real jb with a credible rganisatin, and I was nt ging t waste it. The inductin sessins with Grundwrk and Adactus Husing were bth extremely prfessinal, and re-enfrced the fact that I was part f smething imprtant and wrthy. My pst was an Administratin Assistant, with lts t learn and lts t ffer in terms f wrk experience and t gain an insight int the wrkplace. I was treated the same as any ther emplyee and really felt part f a team. I was encuraged t mve arund the rganisatin, t gain an insight int the different departments. Whilst n prmises were made, it was clear full-time pprtunities wuld be cming up, s I made sure I listened, learnt, and prepared myself fr such eventuality. In the mean time Grundwrk ffered additinal training and curses in areas such as CV writing, time management and jb seeking. Jhn had previusly been a part f Grundwrk Lancashire West & Wigan s Prince s Trust prgramme, and says, I really enjyed that prgramme and gt a lt ut f it. I attended 5 days a week fr 12 weeks, and attended curses such as Health & Safety, First Aid and Fd Hygiene. There is n dubt the prgramme helped t prepare me fr life in general and the wrk place. There is n dubt Jhn s initial time at the Adactus Husing Grup has been f use t him and successful. I am really prud t have wn the Best Newcmer Award, and delighted t have been ffered and accepted a fulltime jb with the Cmpany, with a career structure in frnt f me. Jhn entered the Cmpany as an Administratin Assistant. One year after jining the Cmpany n a full-time basis as a Trainee Business Administratr, he has been prmted t the pst f Tenant Service Manager. He is learning t drive and clearly has ambitins, I have met the Chief Executive, wh had shaken my hand. He nw knws me, and I feel I am n my way. I plan t becme a Manager and wh knws; Chief Executive ne day? Wider Impact Cnsultancy July

46 Grundwrk Lancashire West & Wigan Future Jbs Fund Evaluatin CASE STUDY 4 Adam is aged 25 years, single with n children. He is hmeless, and is currently sleeping n the flr at a friend s huse. He has 8 GCSEs, at grade C in English, Maths and Science. On leaving schl he achieved a Btec Public Sectr Natinal Diplma at Wigan Cllege. Adam s hmeless prblems started due t his nt being willing t live at hme with his stepfather. On leaving hme, he mved int a flat, but lst this due t pr behaviur linked t drinking and his vilent respnses t stressful situatins. He has served a Prisn sentence. He says, I have tried t hld dwn a jb, but drink and my bad behaviur keeps getting in the way. I have just lst all cnfidence in myself, and feel I will never get ut f this hle I am in. I can t get a regular jb, and as a result can t affrd a hme t live in. Withut a hme address, emplyers wn t emply yu, and it seems I am in a vicius circle and can t get ut f it. Prir t jining the Future Jbs Fund Prject, Adam had been unemplyed, receiving benefits fr arund 18 mnths, It was awful and s sul destrying. I tried everything I culd think f t get a jb, any jb, but it just was nt happening fr me. I felt my criminal cnvictins and being hmeless was getting in the way. Adam gained emplyment fr 6 mnths thrugh the Prject, wrking in a manual rle fr Grundwrk Lancashire West & Wigan. He says, I am really enjying it and while the additinal mney is gd, it is gd t be busy and earning a living. Adam des hwever acknwledge, I need help getting my life back. Grundwrk have given me training and curses in subjects such as First Aid, Health & Safety, but my biggest cncern is what happens when I finish at Grundwrk. I knw I need t srt ut my anger management and I just dn t have any cnfidence in myself. Adam has nted imprved supprt ver recent weeks, Julie (Infrmatin, Advice & Guidance Officer) jined Grundwrk a while ag and I have met with her n a number f ccasins and things seem t be mving nw. She seems t knw her stuff and we are building an Actin Plan fr me. She has referred me t ther peple such as Anger Management and I am beginning t believe in myself. Julie is gd and I am lking frward t wrking with her. My first pririty is getting a hme, and we are lking at ptins. Adam is still wrking at Grundwrk Lancashire West & Wigan despite the Future Jbs Fund funding running ut at 6 mnths. The scheme he was in did nt enable a much needed 6 mnth (AGMA) extensin. The Trust has lcated funding frm anther surce t keep Adam emplyed. We are infrmed by the Infrmatin, Advice & Guidance Officer that the Trust is determined t supprt Adam, as he is prving t be a gd emplyee and mre than wrthy f a chance in life. Key pririties include supprting Adam find a secure hme and enabling multi-agency supprt t meet Adam s individual needs and requirements. Wider Impact Cnsultancy July

47 Grundwrk Lancashire West & Wigan Future Jbs Fund Evaluatin CASE STUDY 5 David has nt been interviewed by Wider Impact Cnsultancy. We have utilised ntes kindly supplied by Cnnexins Wigan, and a letter written by David t Cnnexins. We have reprduced the letter as it was written by David : Hell its (David) writing this. I think that scapping cnnexins will ruin peple lives. I have gt a jb ut f it and if I werent fr cnnexins I wuld be ding drugs and thieving and selling drugs. I think if cnnexins ges the peple f wigan brugh will be f****d basically befre I knew Sarah Halsall (Cnnexins Supprt Wrker) I was n drugs and selling them. Sarah gt me n a music prject at crisis I culdnt even sit still befre my jb I was very ill n methdne and being sick all the time culdnt hardy d anything but since sarah gt me the jb my life has cmpletely changed im f all drugs dnt even drink nw, and befre I was very bad, plus think nw hard it will be t yung peple t get wrk placements it will be impssible. I think it is a bad decisin I live in wigan s I n what it is like. If it werent fr sarah I wuldn t be writing this letter Id be lcked up are lying dead smewhere Im telling yu knw Please d nt scap cnnexins there is f**k all in Wigan as it is s imagine the peple what can never get a Jb cnnexins is very gd. Frm (David) name changed David attended 2 lcal High Schls, but was nt a regular attendee. He has been wrking with Wigan Yuth Offending Team since aged 14 years, with a number f ffences including Criminal Damage, Assault and Theft. On leaving schl he refused Cllege ptins, except fr Rathbnes Fasttrack curse, run specifically fr yung ffenders wh wuld struggle t cpe with engaging in a full-time curse initially due t prlnged dis-engagement frm educatin. Attendance was spradic initially as he had als started his drug treatments t stp using Herin. In May 2010 he met with Creative Industries Salfrd (CRIS) (a lcal rganisatin that delivers creative prjects with the cmmunity that engage, up skill and empwer peple t make a change in their lives), and agreed t undertake a creative prject with the rganisatin n a vluntary (unpaid basis). As he was ding s well, and the rganisatin was willing t emply David, his Cnnexins Supprt Wrker apprached Grundwrk Lancashire West & Wigan, with a view t David being emplyed by CRIS as part f the Future Jbs Fund prject. This was arranged and David became emplyed by CRIS. David respnded extremely well and has been a mdel emplyee. He is nw drug free, has stpped his ffending behaviur and hanging arund with thse wh he had previusly taken drugs with. He wants t cntinue wrking at CRIS and engage in training and educatin. He has recently perfrmed at a Reginal cnventin in frnt f a packed audience. Wider Impact Cnsultancy July

48 Grundwrk Lancashire West & Wigan Future Jbs Fund Evaluatin Wrkshp Outputs Appendix C Questin 1 What are the biggest challenges yu face when becming unemplyed? New jb Finding a new jb Finding a permanent jb Keeping my cntract Unemplyment Getting an interview Take it as it cmes Cmpleting NVQ level 3 (x2) Develping skills t prgress my career Finding paid wrk A successful interview Finding a decent jb Jb market wrsening Ging back t university 9,000 Lack f cnfidence Being treated unfairly by the jb centre Ging back t the jb centre Questin 2 What d yu value the mst when lking fr wrk? Advisr Advice Certificates Drive and self mtivatin Cnfidence Lng emplyment histry Respnsibility Independence Retraining Opprtunity fr training Qualificatins Assistance finding a gd jb Cnfidence building Financial security The Future Jbs Fund Friendly envirnment Permanent Assistance and advice Experience A chance t prve myself Wider Impact Cnsultancy July

49 Grundwrk Lancashire West & Wigan Future Jbs Fund Evaluatin Questin 3 What were yur first impressins / views when yu were infrmed a jb may be available t yu as part f the Future Jbs Fund? Unemplyment length (x2) Will I make it t the next step? Letting myself dwn Interview Self dubt Wrried Nervus (x2) Cmmunicatin skills Is the jb any gd? Shcked A chance Relief (x5) Optimistic Relieved Cnfidence bst Happy (x2) Excitement Questin 4 Awareness f Grundwrk prir t being invlved in Future Jbs Fund N idea (x2) Dn t knw (x4) Nt sure Never heard f them befre Envirnment and peple skills Offer training Develpment prjects Questin 5 What d yu nw think Grundwrk des fr the cmmunity? Change lives Offer jbs / Jb search / Training (x4) Help t get a jb in the future Change places N idea Get peple back int wrk (x2) Develp peple Area develpment Wider Impact Cnsultancy July

50 Grundwrk Lancashire West & Wigan Future Jbs Fund Evaluatin Questin 6 What public gd d yu carry ut as part f the prject? Public Gd (x2) Mther Tddler grup Training peple n wrk experience Helping vulnerable clients Prvides pensiners lunches LICP admin helped a hmeless refugee get a hme Getting the supprt Help the aged Make a better place t wrk and visit Cmmunity breakfast cafe Restred gardens f peple wh can t d it themselves Help mtivate and build cnfidence fr the kids, supervise Helping vulnerable residents Helping disabled peple by fitting disabled bathrms Helping clients with suicidal thughts Handy persn services Gt peple jbs Prvides training Give disabled peple mre independence s they can shwer Help the hmeless Helped peple lk fr jbs Arranged training fr peple Being there fr clients wh have n ne t talk t Keeping the centre pen and giving peple infrmatin Wigan & Leigh Hspice raising as much mney as pssible Give relief and peace f mind t clients Getting fd parcel fr clients Wrks tgether with sunflwer prject Befriending services Help the aged t enjy a nice garden Kept stre pen (Oxfam) Helped peple with CVs Questin 7 Why is ding public gd imprtant? I enjy making the ver 50 s smile and be happy with their garden Gd feeling being caring t thers Raising mney (charity) Enjy Cnfidence Makes yu feel gd helping thers Help ur cmmunity It brings peple tgether Knwing yu have helped smene Makes yu feel better and its the lcal area Helping peple gain skills that will serve them lng int the future Wider Impact Cnsultancy July

51 Grundwrk Lancashire West & Wigan Future Jbs Fund Evaluatin Gives them chance t cme ut f the huse Happiness Feels gd making life easier fr disabled peple Help ur cmmunity Questin 8 What d yu feel are the biggest challenges fr yu nw? Ignrant Dump Belittling Jb centre shw a lack f empathy Mingle with bums Feel like yu are getting criticised because yu have n jb Feeling crap (x2) Depressed (x5) Feeling like shit Mess Depressing (x2) Debt Fd Can t live n dle Jb centre staff dn t help Repetitin Ignrant peple What s the pint? Temptatin f crime Messed abut by recruitment agency Degrading Bredm (x5) Demralising Lss f cnfidence / self esteem Apply fr jbs and nt hearing back Peple wn t hire yu if yu dn t already have a jb Mney (x4) Mtivatin Getting an interview Questin 9 What wuld yu value nw? Settle in new jb and learn new rle Keep current jb (x3) Regular career advice Mre training Vcatinal qualificatins A chance at a jb that yu actually want even if its shrt term Permanent emplyment / career (x3) Real help frm Jbcentre Decent hurs Wider Impact Cnsultancy July

52 Grundwrk Lancashire West & Wigan Future Jbs Fund Evaluatin Have my wn cmpany and emplyees Real help frm gvernment Get my cntract renewed (x2) Bnuses Gvernment t see big picture Gd wage Higher wage Wider Impact Cnsultancy July

53 Grundwrk Lancashire West & Wigan Future Jbs Fund Evaluatin Appendix D Hst Emplyers Adactus Husing Grup Adult Cmmunity Educatin Age Cncern Bramble Huse Cmmunity Centre British Heart Fundatin British Waterways BTCV CAB Leigh CAB Wigan CAST Gne Fishing Checkers Chrley Self Strage Cmmunity Gateway Cmpassin in Actin CRIS CYPS Deanwd Manr Care Hme Engineers Department Envirtec Equip Garage Fix It Grundwrk Lancashire West & Wigan Guinness Nrthern Cunties Harmndy Media Help the Aged Hughes Brthers Hurleys Jining Cmmunities Leigh Integratin Mary Brthertn Wellbeing Centre Michelle Lilley Mint One Vice Oxfam Prc QED Rathbnes, Chrley Rse Bridge High Schl The Brick The Grange The Reader Organisatin Tutrs Direct Unify Credit Unin Wigan & Leigh Hspice Wigan and Leigh Cllege Wigan Cuncil Wigan Leisure and Cultural Trust Windsr Care Hme Wrking Wnders Wrsley Mesnes Cmmunity Centre Yuth Offending Team (YOT) Yung Lancashire Wider Impact Cnsultancy July

54 Grundwrk Lancashire West & Wigan Future Jbs Fund Evaluatin Appendix E Thank yu fr taking the time t cmplete this shrt questinnaire, which will be used t evaluate the Grundwrk Lancashire West & Wigan Future Jbs Fund Prject. Prize Draw Cmpleted questinnaires will be placed in a draw, with an pprtunity t win a 25 CASH Prize! Persnal Infrmatin Name Gender Male Female Ethnic Origin Age... Pstcde. Registered disabled Yes N Sectin 1 Which f the fllwing best describes yur current emplyment status? (please tick all that apply) Currently emplyed full time Currently emplyed part time Still emplyed by the jb I fund as a result f the Future Jbs Fund Prject Offered regular wrk as a result f the Prject Currently unemplyed Currently lking fr a new jb Currently nt lking fr wrk Wider Impact Cnsultancy July

55 Grundwrk Lancashire West & Wigan Future Jbs Fund Evaluatin Sectin 2 Hw wuld yu rate the fllwing regarding the Future Jbs Fund Prject? (1 is lw 5 is high) (0 n views) It was hard t find wrk befre I was supprted by the Prject The persnal supprt prvided by the Grundwrk staff was useful The training prvided was useful and relevant I am / I was happy in the jb I was in as a result f the Prject Being n the Prject will increase my chances f keeping a gd jb I wuld recmmend the Prject t thers Sectin 3 Please list up t 3 GOOD things abut the Prject Sectin 4 (if apprpriate) Please state hw yu feel the Prject culd be imprved Anything else yu wish t add? (please cntinue n a separate piece f paper if necessary) Fr further infrmatin, please cntact Edwin Lewis at Wider Impact Cnsultancy n , r edwin@widerimpact.cm Wider Impact Cnsultancy July

56 Grundwrk Lancashire West & Wigan Future Jbs Fund Evaluatin Appendix F Thank yu fr taking the time t cmplete this shrt questinnaire, which will be used as part f ur evaluatin f the Grundwrk Lancashire West & Wigan Future Jbs Fund Prject. Persnal Infrmatin Name Organisatin Jb Title Phne N Sectin 1 Please describe yur rganisatin (e.g. Vluntary, Cmmunity, Service, Manufacturing, Cnstructin, IT, Retail, Transprt, Educatin, Health)... Large cmpany (mre than 250 emplyees) Medium cmpany (less than 250 emplyees) Small cmpany (less than 50 emplyees) Micr cmpany (less than 10 emplyees) Sectin 2 What has been yur mtivatin fr supprting the Prject? (Please tick all that apply) T recruit the right persn fr the right jb Difficulties in lcating gd candidates T reduce csts / resurces (e.g. Advertising vacancies) Funding / e.g. candidates salaries / wages being paid Supprt / advice prvided by Grundwrk Crprate Scial Respnsibility (CSR) Wider Impact Cnsultancy July

57 Grundwrk Lancashire West & Wigan Future Jbs Fund Evaluatin Sectin 3 Hw wuld yu rate the fllwing regarding the Future Jbs Fund Prject? (1 is lw 5 is high) (0 n views) The Prject has attracted gd quality candidates / ptential emplyees If feasible, we plan / wuld like t emply / retain candidates beynd the life f the prject On the whle, candidates have been psitive and mtivated The Prject / candidates have supprted delivery f ur aims / bjectives / CRS / business plan Grundwrk has been supprtive during the Prject, and have efficiently srted ut prblems / issues as they have arisen We wuld welcme the pprtunity t cntinue t supprt such Prjects in the future Sectin 4 Please list up t 3 GOOD things abut the Prject Sectin 5 (if apprpriate) Please state hw yu feel the Prject culd be imprved Anything else yu wish t add? (please cntinue n a separate sheet f paper if necessary) Data Prtectin Please tick the fllwing bx, if yu d nt want yur details retained and utilised fr wider mnitring and marketing purpses. Fr further infrmatin / cntributins please cntact Edwin Lewis at Wider Impact Cnsultancy n , r edwin@widerimpact.cm Wider Impact Cnsultancy July

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