People Making Time for People.

Transcription

1 People Making Time for People. APPLICATION PACKAGE Position: Team Leader Cash Component: $90, , inclusive of zone allowance Plus Salary Packaging and Superannuation Status & Location: Full Time, Kalgoorlie 12 month contract possibility ongoing for a further 2 years Dear applicant We thank you for your interest in Centrecare. This application package contains the relevant Duty Statement and Selection Criteria as well as information about the documentation you should submit for the position you have indicated interest in. If you would like the opportunity to join our committed team and help deliver the extensive range of services that Centrecare provides to thousands of individuals, couples and families, the following pages will assist you in addressing the Selection Criteria and lodging your application by 5pm 27 July ABN Perth 456 Hay Street Perth WA 6000 Tel Fax enquiries@ centrecare.com.au Other Locations Bunbury Cannington Esperance Joondalup Kalgoorlie Lockridge Midland Gosnells If you have the relevant skills, knowledge and experience to address the Selection Criteria, along with a National Police Certificate and a Working With Children Check card (where applicable) we encourage you to submit an application. Please be advised if sending by , we only accept applications in the following formats: Word and Adobe PDF. If you have any questions or comments about the information you have received, please contact our Human Resources Officer on (08) We welcome your call. We look forward to receiving your application. Page 1 of 8

2 People Making Time for People. Centrecare People Making Time for People. WHAT IS INCLUDED IN THIS APPLICATION PACKAGE? 1. DUTY STATEMENT 2. SELECTION CRITERIA 3. PREPARING YOUR APPLICATION 4. DOCUMENTATION TO SUPPLY WITH YOUR APPLICATION 4.1. Statement of Claims for Selection Criteria 4.2. Provide your Resume (Curriculum Vitae) 4.3. Name and contact details of two referees 4.4. National Police Certificate/Working with Children Check Card 5. CLOSING DATE 6. LODGING YOUR APPLICATION Page 2 of 8

3 Team Leader Integrated Primary Mental Health Care Duty Statement POSITION TITLE: STATUS: REPORTS TO: Team Leader Integrated Primary Mental Health Care Full Time Program Manager 1. OVERALL PURPOSE Covering the Goldfields region this position will deliver place-based low intensity support and psychological interventions to clients. Working within the WA Primary Health Alliance Stepped Care approach, The Clinical Lead will match client needs to the level of intervention required and will endeavor to complete regular outreach services as depicted by the needs of the service, communities and individuals incorporating community workshops, group activities and educational seminars. Low intensity psychological interventions will be performed by Case Coordinators, Case workers and Counsellors, dependent on assessed need. In addition, this position will provide accessible, responsive, high-quality and integrated community mental health services ranging from whole of population needs for mental health promotion and prevention, through to severe, persistent and complex conditions. 2. SPECIFIC RESPONSIBILITIES 2.1. Coordinates Intake, screen and assessments of programs prospective clients in consultation with the Executive Manager. This includes the following: 2.2. Clinical Lead in consultation with the and Executive Manager, ensures the agency provides good quality intake, screening, assessment, intensive, long-term, early intervention support for children, young people and adults referred by their GPs for Mental Health Concerns Works effectively within WAPHA stepped care model that treat the whole person through the provision of integrated care management, low intensity digital phone based services, place-based community support services, and contribute to a reduction in potentially preventable hospitalisations Ensuring details of referrals are entered and maintained as per requirements of the program; 2.5. Allocation of clients to the most appropriate level of intervention according to assessed need 2.6. Conduct assessments and complete safety plans with clients and allocated workers as required; 2.7. Follow specific guidelines, policies and procedures as stipulated in the WA Primary Health Alliance contractual obligations 2.8. Ensure that all required administration in relation to the program is completed as per Goldfields Mental Health Portal processes 2.9. Facilitate regular team meetings and attend internal and external meetings on behalf of the service where relevant Undertake management supervision and monthly clinical group supervision with staff working within these services Assist the Executive Manager and Program Manager in the maintaining of data/statistics. And any other information as required Consult with the Program Manager and Executive Manager in order to develop an outreach support group focusing on low intensity mental health specific activities and workshops across the region Available to work flexible work hours Monday to Friday and Saturdays as required Actively participate and assist with any promotional activities and events in relation to the service. Page 3 of 8

4 2.15. Ability to go on regular outreach trips across the region Represent the agency internally and externally if required by the Executive Manager, Program Manager or the Director Prepare reports to the respective Funding Bodies in consultation with the Executive Manager, as required by the funding agreements, for WA Primary Health Alliance. 3. Staff Management 3.1. Facilitate monthly team meetings within allocated program areas ensuring a standard agenda is followed and minutes of meetings are documented Facilitate monthly group supervision with each program team or cluster of programs ensuring the supervision provided aligns with the Whole of Agency Group Supervision Model developed by Professional Excellence (PE) Undertake three monthly management supervision with team members within designated programs In partnership with the PM actively participate in team members Annual Performance Review which includes preparation of a performance summary outlining findings from the documentation audit, client observations, group supervision, management supervision, team meetings and general day to day performance Be available to discuss staff concerns or queries in real time. This may include face to face, , telephone and after working hours communication (exclusive of program specific on-call requirements) Be available for on call duties according to specific program requirements and at the direction of the EM Ensure staff concerns (in particular related to client work) is addressed in a timely manner (preferably before close of business), ensuring the information/advice provided is accurate and in accordance with both practice and agency guidelines When required be open and willing to seek advice and support from the EM supervisors and Across Agency Team when making decisions or providing information that may have a significant impact on clients, staff, branch and agency Actively work towards building and maintaining a positive and proactive team culture that works effectively and efficiently to achieve the desired outcomes of the program and clients. 4. SERVICE DELIVERY 4.1. The main focus of the direct service delivery role is to triage, assist in assessment and case management of clients that meet Goldfields Mental Health Portal and the WA Primary Health Alliance outcomes. This is within the Team Leader s core programs Assist the Executive Manager and Program Manager to prepare structures and procedures to ensure the high quality service delivery of Goldfields Mental Health Portal 4.3. In consultation with the Executive Manager maintain and monitor records consistent with Centrecare and Funding Body reporting requirements Liaise with funding bodies if required by the Executive Manager Prepare reports to the funding body in consultation with the Executive Manager or Program Manager, as required by the funding agreements, for Goldfields Mental Health Portal Assist the Executive Manager in ensuring QA processes are fully operational within Goldfields Mental Health Portal 4.7. Assist the Executive Manager to facilitate a supportive and effective team Assist the Executive Manager in the maintaining of the data collection systems for services within this team Provide reports as required. 5. PROFESSIONAL DEVELOPMENT 5.1. Receive regular supervision and consultation as per agency policy Maintain professional reading and knowledge 5.3. Develop networks with referrers and professionals in consultation with the Executive Manager and Program Manager. Page 4 of 8

5 6. GENERIC RESPONSIBILITIES 6.1. Abide by relevant professional and agency ethics and agency policies and procedures Attend agency staff meetings, team meetings and other meetings as required Comply with Agency Health, Safety and Environmental procedures, such as ensuring the establishment and maintenance of a healthy and safe work environment that protects personnel, clients, facilities, equipment, visitors and the environment Contribute to and be part of the organisational culture, where team work, cooperation, client service, quality, safety, confidentiality and a positive work environment are the focus Ensure appropriate dress at all times in accordance with the requirements of the Centrecare Dress Code Policy Ensure conduct is at all times professional in manner and in accordance with agency expectations Ensure the efficient use and maintenance of materials and equipment Maintain a high level of skill in Microsoft Office and/or other similar computer packages relevant to the position Maintain a sensitivity toward and awareness of cultural diversity and act accordingly Maintain all professional accreditations, police clearances, licenses and refresher courses as per program/agency requirements Participate in professional development both internally and externally Report any problems, suggestions Respond to, action and record any complaints Any other duties as directed by your Manager. 7. COMPETENCIES 7.1. Ability to build, maintain and lead a team Ability to manage conflict Ability to provide a quality service Ability to work under pressure and meet deadlines Demonstrated ability to build effective relationships with stakeholders and service providers Displays a commitment to provide value adding services Displays an ability to stay calm in stressful situations High attention to detail High level communicational skills written and verbal High level operational and developmental skills Highly developed organisational and time management skills Initiative / Self motivational Problem solving skills Service and Project Management skills Shares knowledge and skills with others to achieve outcomes Solution focused approach to problem solving Understands and learns from what others say Understands legislation, regulations and external standards that apply to relevant work practices. Page 5 of 8

6 8. Essential Criteria 8.1. A tertiary or post-graduate degree (of minimum three years duration) in a relevant discipline in nursing, Social Work or equivalent, Mental Health Nursing or Aboriginal Health Work A minimum of 3-5 years experience in a mental health related service Demonstrated knowledge and understanding around working with vulnerable, disadvantaged and complex needs clients In depth experience and/or understanding of working with remote Aboriginal communities and their unique needs Experience of leading geographically dispersed teams Worked in a supervisory / leadership position, preferably in a Mental Health /Clinical setting; 8.7. High level of communication skills and ability to network with a range of key stakeholders, particularly GPs and Primary Health Care Clinicians. Page 6 of 8

7 Preparing your application Please note the closing date for advertised vacancies as late applications cannot be accepted. 1. Documentation to Supply with Your Application Please include the following documentation when submitting your application: Statement of Claims for Selection Criteria The selection criteria will specify the minimum competencies required for the position. When preparing your statement please: Address and demonstrate that you meet the essential and desirable criteria. Treat each criterion separately. Provide a brief statement outlining your experience, skills and knowledge to each criterion. Briefly indicate achievements which demonstrate your application of the required skills or knowledge. Provide your Resume (Curriculum Vitae) including: Provide Two Referees Personal details A summary of your work history Academic and/or training achievements, including any you are currently undertaking Any activities you have undertaken outside of work which are relevant to the application Copy of your qualification(s) It is suggested you contact your referees as a courtesy prior to nominating them in your application. Indicate means of contact, work addresses and daytime telephone numbers Only referees who can comment on your work performance should be included. If possible, one of the referees should be your current supervisor/manager. National Police Certificate/Working with Children Check Cards It is a condition of employment for all positions at Centrecare that a valid National Police Certificate (issued within the past 12 months) is sighted prior to any job offer being made. We therefore encourage all applicants to include a copy of their certificate with their application, or bring to interview if they are short-listed. A National Police Certificate can be obtained by applying at your local Post Office. Additionally, some applicants will be asked to supply a Working with Children Check card dependant on the criteria of the position applied for. Page 7 of 8

8 Closing Date Your complete application must be received by the Human Resources Department prior to the deadline of the advertised closing date. Late applications cannot be accepted. Apply via seek.com.au or your completed application to: Please do not hesitate to contact us on (08) if you have any questions or comments. Page 8 of 8