Central American and Caribbean Unified Communications and Collaboration Solutions Market

Transcription

1 MEDICAL DEVICES PHARMACEUTICALS CHEMICALS FOOD & BEVERAGE ELECTRONICS Central American and Caribbean Unified Cmmunicatins and Cllabratin Slutins Market VPG Publicatins, Cnsulting, Clients VPG Market Research Reprts VPG Partner Reprts VENTURE PLANNING GROUP 545 Eighth Avenue, Suite 401 New Yrk, NY Phne Fax inf@vpgcrp.cm

2 Analysis f the Central American and Caribbean Unified Cmmunicatins and Cllabratin Slutins Market Hw has the market recently perfrmed? May 2012

3 Cntents Sectin Slide Numbers Executive Summary 4 Market Overview 9 Ttal UC and Cllabratin Slutins Market - External Challenges: Drivers and Restraints 17 Frecasts and Trends 23 Market Share and Cmpetitive Analysis 31 UC Client Segment Breakdwn 38 Unified Messaging Segment Breakdwn 45 Videcnferencing Segment Breakdwn 52 On-premises Server Licenses Segment Breakdwn 59 IP Telephny Segment Breakdwn 66 Traditinal Telephny Segment Breakdwn 73 IP Phnes Segment Breakdwn 80 The Last Wrd 87 Appendix 90 3

4 Executive Summary Central America and Caribbean (CaCar) is the smallest Latin American market, representing arund xx percent f reginal revenue. The grwth expected in 2011 is xx.x percent. Unified cmmunicatins (UC) client and videcnferencing are the segments that will drive this grwth. The cmpetitive landscape is dminated by the traditinal vendrs, with a high level f market cncentratin. During , the market will grw arund x t xx percent year ver year. The use f UC slutins is expect t grw as mre internatinal cmpanies deply new ffice branches at a reginal level. 5

5 Market Overview Definitins The key applicatin segments and enabling platfrms that frm the ttal UC framewrk include: Enterprise Telephny (traditinal telephny, IP telephny, IP sftphnes, and desk phnes) Enterprise telephny includes private branch exchange (PBX), IP private branch exchange (IP PBX) systems, and IP hard phnes and sftphnes. Enterprise telephny als includes vice gateways sld with telephny slutins. On-premises Server Licenses On-premises includes enterprise server-side and client-side sftware fr persnal cmputer (PC) desktps. IBM Ltus Ntes/Dmin, Micrsft Exchange/Outlk, and Nvell GrupWise are examples f n-premises enterprise platfrms. These vendrs als prvide Web and clients fr mbile devices. Fr market sizing, this study takes the average price f an seat t include client-access licenses and ther server sftware csts fr the maintenance f existing seats, new licenses, and upgrades. The seat cunt des nt include free seats r cnsumer . Unified Messaging (UM) UM includes applicatins integrating the strage and accessibility f vice, fax, and messages t a single mailbx that can be accessed thrugh , telephne, Web brwser, r a unified client. 10

6 Market Overview Key Questins This Study Will Answer Is the market grwing? Hw lng will it cntinue t grw and at what rate? Is this an industry r a market? Will these cmpanies/prducts/services cntinue t exist r will they be acquired by ther cmpanies? Will the prducts/services becme features in ther markets? Which technlgy trends will affect the unified cmmunicatins market? Are the prducts and services ffered tday meeting custmer needs, r is there additinal develpment needed? Are the vendrs in the space ready t ffer new services and integrate them int a new platfrm? 15

7 Market Overview Segmentatin Percent Sales Breakdwn by Applicatin Ttal UC and Cllabratin Slutins Market: CaCar, 2010 UC Client Unified Messaging IP Telephny x Videcnferencing n-premises server licences x Traditinal Telephny IP Phnes x Nte: All figures are runded. The base year is