Nomination Information Pack

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1 Nminatin Infrmatin Pack AWARD PARTNERS CATERING PARTNER GALAXY PARTNERS

2 Abut FMA Established in 1988, the Facility Management Assciatin f Australia is the peak natinal bdy fr facilities management, representing and supprting prfessinals and rganisatins respnsible fr the management, peratin and maintenance f buildings, precincts and cmmunity infrastructure. With the supprt f State and Territry cmmittees arund Australia, the FMA prvides a range f services including infrmatin and netwrking events, educatin, learning and prfessinal develpment pprtunities, industry research, prfessinal standards develpment fr skills and cmpetency, and practive partnering at all levels f gvernment. A primary fcus f the FMA is t ensure that the needs f facilities managers are understd and cnsidered in gvernment and business plicy frmulatin and decisin making. The FMA is a funding partner f Glbal FM, which enables the assciatin t enjy a prductive relatinship with its allied membership rganisatins frm arund the wrld and prvides further access t internatinal research and innvative practices. The FMA believes gvernments at every level shuld seek t empwer all Australians t reach their full ptential thrugh the prvisin f quality and sustainable built envirnments. Fr mre infrmatin visit

3 Abut the Awards The FM Industry Awards fr Excellence are presented by the Facility Management Assciatin f Australia. Each year they recgnise leadership and innvatin in the management, peratin and maintenance f Australia s built envirnment acrss 9 categries. Facilities Manager f the Year Yung Achiever f the Year Leadership in Diversity in Industry Cllabrative Partnerships Peple and Prductivity Sustainability & Envirnmental Impact Occupant Safety and Wellbeing Industry Innvatin Excellence in Facilities Management (with 10 sub categries f Facility Type). This categry prvides the pprtunity t submit t ne f the ten facility types belw, allwing the ptential fr multiple winners, r a single winner, which will be dependent upn the quality f submissins when cmpared t a standard set f criteria. Excellence in FM by Facility Type - Turist accmmdatin/htels - Residential - Crprate/Offices - Retail/ Restaurant/Fd utlets - Educatin/Schls - Gvernment/Special Purpse - Hspitals/ Healthcare/Aged Care - Industrial/Mining - Sprts/Leisure - Transprt/Infrastructure This Nminatin Infrmatin Pack is intended t prvide interested individuals and rganisatins with the infrmatin required t cmplete their Nminatin Frm and submit entries fr cnsideratin.

4 Eligibility All facilities management prfessinals and rganisatins wrking in Australia are eligible Award Partners and their emplyees are ineligible t enter their spnsred Award Nminated prjects, r the nminated phase f an nging prject, must have been undertaken ver the past year (i.e. any 12 mnth perid spanning 2017 and 2018) Individual nminees must be in a facilities management rle, and past individual Award recipients will nly be eligible fr renminatin after three years There is n limit n the number f nminatins that can be submitted, but if a particular prject r team is entered in multiple categries each entry must be tailred t the categry An rganisatin r prject nminated in multiple categries can nly be recgnised with ne Award If shrtlisted, yu agree t send at least ne representative t the Awards Gala Dinner. Thse nminating and shrtlisted fr Cllabrative Partnerships, must send at least ne representative frm all partners. Nminatins Must be submitted by COB Tuesday 1 August 2018 Must be submitted using the 2018 FM Industry Awards fr Excellence Nminatin nline frm at Be prepared, the frm will nt save partially cmpleted nminatins, s all criteria respnses, case studies and supprting material must be upladed at ne time Must be n lnger than 1000 wrds in length in ttal (as per wrd length against each criteria) Must be accmpanied by the required dcumentatin fr eligibility If submitting a supprting vide, it must nt be ver 1 minute in length/1mb in size Case studies must use, r adhere t, the Awards Case Study template (see attachment 1) Shuld include quantifiable evidence where relevant t supprt yur nminatin Shuld include at least ne print quality image f the nminee/prject Please nte, yur nminatin will nly be judged n the infrmatin that yu prvide against each criteria and nly up t the specified wrd cunt. Additinal infrmatin can be supplied as supprting dcumentatin. If yu have any difficulties submitting yur nminatin, please cntact FMA n r awards@fma.cm.au Cnfidentiality & intellectual prperty The majrity f infrmatin submitted as part f yur nminatin will remain cnfidential. Judges are required t declare any cnflicts f interest and t keep all infrmatin they review cnfidential. The exceptins are: The 75 wrd Summary n the nminatin frm is fr yu t prvide a brief verview f yur nminatin. It is essential this infrmatin is crrect, as it will be used when annuncing shrtlisted nminees n the night and in printed materials relating t marketing f the Awards after the event. The ne page Case study is a public dcument t be shared by FMA t highlight innvatin and develpment in the industry. D nt include cnfidential infrmatin in this dcument. Please nte, if yu have cnfidential infrmatin, either include it in yur respnses t the Criteria OR as supprting infrmatin. All ther infrmatin will remain cnfidential and yur intellectual prperty prtected.

5 Dates t remember Gala Dinner registratins pen Thursday 1 March 2018 Award nminatins pen Tuesday 1 May 2018 Award nminatins clse Wednesday 1 August 2018 Gala Dinner Early Bird registratin clses Friday 31 August 2018 Shrtlisted entries ntified Mnday 1 Octber 2018 Gala Dinner registratins clse Friday 2 Nvember 2018 Gala Dinner Event, Grand Hyatt Melburne Thursday 15 Nvember 2018 Award Partnerships Becme an Award Partner in 2018 and take advantage f a unique pprtunity t leverage yur brand while cnnecting with a brad range f senir decisin makers frm acrss the industry. Yu ll als be actively supprting the nging grwth and success f FM in Australia! Fr mre infrmatin cntact FMA n r awards@fma.cm.au Gala Dinner Save the date Thursday 15 Nvember 2018 Time Frm 6.30pm Lcatin Grand Hyatt Melburne Dress cde Black tie Tickets Early birds can purchase tickets until Friday 31 August 2018 by visiting the Events & Bkings page Standard pricing applies after that date Enquiries awards@fma.cm.au Phne

6 Make sure yur nminatin is the best it can be! 1. Is yur nminatin eligible? 2. Be prepared Read the criteria carefully and make sure yu are nminating yur persn, prject, team r rganisatin in the crrect categry and that they tick all the criteria bxes. Des yur rganisatin Partner an Award categry? If s, yu can t enter that categry but there are eight thers yu ptentially can. The nly exceptin t this is the Excellence in FM award categry. One prject may be eligible t enter a number f categries, which is k, but a ne size des nt fit all. Each categry needs its wn nminatin tailred t suit the criteria. Have yu gt all the infrmatin yu need t address the criteria? A minimum amunt f infrmatin is required befre yur nminatin will be cnsidered, s make sure yu have it, including a print quality (hi-res) image. Clearly label each attachment as part f yur nminatin. All items must be upladed t the FMA website tgether t ensure there is n cnfusin. 3. Answer the questin if yu can say it in a sentence, dn t use a paragraph Read the criteria carefully and make sure yur answers address the questin. Where pssible, prvide infrmatin that can be quantified. Give as much infrmatin as yu can in as few wrds as pssible, making sure yu highlight pints f difference, particularly where yur nminatin exemplifies excellence and innvatin. 4. D nt assume knwledge and keep t the wrd cunt The judges will nly judge yur nminatin n the infrmatin yu prvide and nly up t the specified wrd cunt d nt assume they have prir knwledge. It is imprtant t priritise what yu say, ensure where pssible it is quantifiable and t say it succinctly. Yu can say mre in the supprting infrmatin. 5. Avid jargn, get the spelling and grammar right and dn t say it three times Chse small wrds ver big, bureaucratic nes. D nt repeat yurself and make sure there are n typs r grammatical errrs. 6. Submit supprting infrmatin Infrmatin such as client references, third party verifiers, financial infrmatin supprting the ecnmic viability f the prject, survey findings, publicatins and independent research findings verifying utcmes are encuraged. This infrmatin will be kept cnfidential. If submitting survey findings, make sure yu include the scpe, methdlgy and vlume f respndents. Any references shuld als speak t the utcmes achieved. If supplying a vide, ensure the file is n lnger than 1 minute and n bigger than 1MB. 7. Have smene else read yur nminatin befre yu submit it Even if yu think its k, it s prbably nt, s get smene else t read it. If they find it cnfusing r unclear r full f typs and repetitins, there s a gd chance the Judges will as well, and it may nt get the cnsideratin it deserves.

7 2018 Award Categries Excellence in Facilities Management Awarded fr market leading and innvative prvisin f facilities management services by facility type. Nminated teams must demnstrate market-leading perfrmance in the prvisin f facilities management services in Australia ver the past year that have a psitive impact n, and cntribute t, the cre business they supprt. The nminatins must shw evidence f slutins that are strategically aligned and integrated with the clients key strategies, meeting the needs f stakehlders thrugh a mtivated and high-perfrming team. Ten facility types are available, with each applicatin being able t nminate ne facility type nly. Identify why the nminee shuld be recgnised with the Excellence in Facilities Management (facility type) Award Describe hw the nminee identified and aligned services with client s needs t deliver an integrated and innvative slutin Illustrate hw a value-fr-mney best practice initiative was delivered Identify the innvative initiatives that have been applied, and the utcmes achieved Cmmitment and cntributins t the industry and ther significant facilities management achievements i.e. mentring, innvatin, knwledge sharing, prmtin f the prfessin, industry develpment, cntinual prfessinal develpment etc. Dcumentatin required fr eligibility One page case study using r adhering t the Awards Case Study template Client verificatin f delivery utcmes and perfrmance i.e. aligned and integrated slutin, value creatin, value-fr-mney, etc. Hi-res image Optinal supprting dcumentatin Building perfrmances Published statistics, graphs, etc. supprting delivery f utcmes Any ther infrmatin t supprt judging against the abve criteria

8 2018 Award Categries Facilities Manager f the Year * Awarded fr utstanding persnal perfrmance by an individual facilities management practitiner Nminees must be a prfessinal wrking in facilities management wh: Organises, cntrls and crdinates the strategic and peratinal management f buildings and facilities in public and private rganisatins t ensure the prper and efficient peratin f all physical aspects, including creating and sustaining safe and prductive envirnments fr ccupants. Nminees shuld have applied their experience and knwledge t prduce utstanding results within their facility and/r rganisatin, as well as demnstrating exceptinal persnal qualities. Nminees may nly apply fr Facilities Manager f the Year OR Yung Achiever f the Year. Nminatins will nt be accepted in bth categries. Past Award recipients are nly eligible fr renminatin after three years. Descriptin f the rle f the nminee within their rganisatin and why they shuld be recgnised as the Facilities Manager f the Year Exhibited persnal qualities that demnstrated their cmmitment t facilities management and service delivery Key milestnes achieved ver the past year Learning experiences and hw these have been applied t imprve the perfrmance f their team and the wider rganisatin Cmmitment and cntributins t the industry and ther significant facilities management achievements i.e. mentring, innvatin, knwledge sharing, prmtin f the prfessin, industry develpment, cntinual prfessinal develpment etc.** Dcumentatin required fr eligibility References r referees frm clients, suppliers, direct reprts, and direct supervisrs Hi-res image f nminee Optinal supprting dcumentatin Perfrmance appraisals Building perfrmances Published statistics, graphs, etc. supprting delivery f utcmes Any ther infrmatin t supprt judging against the abve criteria *Nminees are nt required t hld the psitin f Facilities Manager **Claims f invlvement with FMA will be verified fr shrtlisted nminees

9 2018 Award Categries Yung Achiever f the Year Awarded fr strng cmmitment t facilities management by a prfessinal under 35 Nminees must be a prfessinal wrking in facilities management wh has shwn a strng and nging cmmitment t their further develpment and that f the wider industry. Nminees shuld als exhibit exceptinal persnal qualities. Nminees may nly apply fr Facilities Manager f the Year OR Yung Achiever f the Year. Nminatins will nt be accepted in bth categries. Past Award recipients are nly eligible fr renminatin after three years. Descriptin f the rle f the nminee within their rganisatin and why they shuld be recgnised as the Yung Achiever f the Year Exhibited persnal qualities that demnstrated their cmmitment t facilities management and service delivery Key milestnes achieved ver the past year Learning experiences and hw these have been applied t imprve the perfrmance f their team and the wider rganisatin Cmmitment and cntributins t the industry and ther significant facilities management achievements i.e. mentring, innvatin, knwledge sharing, prmtin f the prfessin, industry develpment, cntinual prfessinal develpment etc. * Dcumentatin required fr eligibility References r referees frm clients, suppliers, direct reprts, and direct supervisrs Hi-res image f nminee Optinal supprting dcumentatin Perfrmance appraisals Building perfrmances Published statistics, graphs, etc. supprting delivery f utcmes Any ther infrmatin t supprt judging against the abve criteria *Claims f invlvement with FMA will be verified fr shrtlisted nminees

10 2018 Award Categries Leadership in Diversity in Industry The Facilities Management Assciatin is actively invlved in increasing awareness and supprting the facilities management industry t prmte best practice and encurage innvatin within the industry whilst respecting and appreciating differences in ethnicity, gender, age, natinal rigin, disability, sexual rientatin, educatin and religin. Diversity has been recgnised as an issue fr the industry. This award categry has been established t recgnise a facilities management prfessinal wh prvides leadership and actin t imprve diversity within the industry. Each year the Bard will recgnise an individual wh is cmmitted t the supprt f diversity within the industry. Nminees must be a prfessinal wrking in facilities management wh has shwn a strng and nging cmmitment t diversity in their rganisatin and that f the wider industry. Nminees shuld als exhibit exceptinal persnal qualities. Nminees may als apply fr Facilities Manager f the Year OR Yung Achiever f the Year. Identify why the nminee shuld be recgnised with the Award fr cntributins t diversity Describe hw they have exhibited leadership in their cmmitment t increasing and imprving diversity within facilities management Key milestnes achieved ver the past year Learning experiences and hw these have been applied t imprve diversity within their team and the wider rganisatin Identify hw the knwledge and experience gained is shared and prmted either within the rganisatin and/r the wider facilities management Industry Dcumentatin required fr eligibility References r referees frm clients, suppliers, direct reprts, and direct supervisrs Hi-res image f nminee Optinal supprting dcumentatin Perfrmance appraisals Published statistics, graphs, etc. supprting delivery f utcmes Any ther infrmatin t supprt judging against the abve criteria

11 2018 Award Categries Cllabrative Partnerships Awarded t a service prvider and supplier that have cllabratively partnered t deliver innvative and integrated slutins fr their client Nminees must be a cnsrtium f tw r mre rganisatins that have entered int a strategic partnership fr the delivery f FM services. Suppliers include cnsultancies and sub-cntractrs wh deliver supprting services t the facilities management industry e.g. engineering services, security, business imprvement, etc. Nminees must exemplify hw a cllabrative partnership can deliver creative mdels r leading-edge facilities management slutins. Describe the partnership structure and why the nminees shuld be recgnised with the Cllabrative Partnership Award Describe hw the nminees identified and aligned services with client needs t deliver an integrated and innvative slutin Illustrate hw a value-fr-mney best practice slutin was delivered Identify the innvative initiatives that have been applied and the utcmes achieved Cmmitment and cntributins t the industry and ther significant facilities management achievements i.e. mentring, innvatin, knwledge sharing, prmtin f the prfessin, industry develpment, cntinual prfessinal develpment etc. Dcumentatin required fr eligibility One page case study using r adhering t the Awards Case Study template Third party verificatin f delivery utcmes and perfrmance i.e. aligned and integrated slutin, value creatin, value-fr-mney, etc. Name and cntact details f all partners Hi-res image Optinal supprting dcumentatin Building perfrmances Published statistics, graphs, etc. supprting delivery f utcmes Any ther infrmatin t supprt judging against the abve criteria

12 2018 Award Categries Peple and Prductivity Awarded fr leading practical implementatin f prjects and/r prcesses t enhance the experiences f ccupants and imprve prductivity utcmes f the facility The nminee(s) may be a team r rganisatin that has implemented a prject and/r prcesses that has enhanced the experiences f ccupants and imprved prductivity f the facility ver the past 12 mnths. Submissins shuld address the fllwing criteria: Identify why the nminee shuld be recgnised with the Peple and Prductivity Award Describe hw the initiative was integrated int business practices f the rganisatin Describe hw success f the initiative is measured and the extent t which peple and prductivity gals were achieved Identify hw the knwledge and experience gained is shared and prmted Cmmitment and cntributins t the industry and ther significant facilities management achievements i.e. mentring, innvatin, knwledge sharing, prmtin f the prfessin, industry develpment, cntinual prfessinal develpment etc. Dcumentatin required fr eligibility One page case study using r adhering t the Awards Case Study template Third party verificatin f delivery utcmes and perfrmance A list f research and key stakehlders wh assisted in the develpment f the prject/prcesses Hi-res image Optinal supprting dcumentatin Building perfrmances Published statistics, graphs, etc. supprting delivery f utcmes Any ther infrmatin t supprt judging against the abve criteria

13 2018 Award Categries Sustainability & Envirnmental Impact Awarded fr leading practical implementatin f innvative prjects and/r prcesses t enhance the scial, envirnmental and ecnmic sustainability f facilities management peratins The nminee(s) may be an individual, team, cmpany r cnsrtium that has implemented a prject and/r prcesses ver the past 12 mnths. The nminatin must identify what sustainability means t all stakehlders and t the facilities management team in particular, and must relate t a brader sustainability agenda and achievements. Identify why the nminee shuld be recgnised with the Sustainability and Envirnmental Impact Award Describe hw the initiative was integrated int business practices f the rganisatin Describe hw success f the initiative is measured and the extent t which sustainability and envirnmental gals were achieved Identify hw the knwledge and experience gained is shared and prmted Cmmitment and cntributins t the industry and ther significant facilities management achievements i.e. mentring, innvatin, knwledge sharing, prmtin f the prfessin, industry develpment, cntinual prfessinal develpment etc. Dcumentatin required fr eligibility One page case study using r adhering t the Awards Case Study template Third party verificatin f delivery utcmes and perfrmance A list f research and key stakehlders wh assisted in the develpment f the prject/prcesses Hi-res image Optinal supprting dcumentatin Building perfrmances Published statistics, graphs, etc. supprting delivery f utcmes Any ther infrmatin t supprt judging against the abve criteria

14 2018 Award Categries Occupant Safety and Wellbeing Awarded fr leading practical implementatin f practices and strategies aimed t enhance the safety and wellbeing f ccupants Nminees may be an individual, team r rganisatin that prvides essential services respnsible fr the implementatin f a prject, prcess r strategy that has addressed threat preparedness, enhanced the safety and wellbeing f ccupants and imprved prductivity ver the past 12 mnths. All three areas need t be addressed in the submissin. Identify why the nminee shuld be recgnised with the Occupant Safety and Wellbeing Award, ensuring that the 3 abvementined areas are adequately addressed Describe hw the initiative was integrated int business practices f the rganisatin Describe hw success f the initiative is measured and the extent t which Health, Safety and Well-being gals were achieved Identify hw the knwledge and experience gained is shared and prmted Cmmitment and cntributins t the industry and ther significant facilities management achievements i.e. mentring, innvatin, knwledge sharing, prmtin f the prfessin, industry develpment, cntinual prfessinal develpment etc. Dcumentatin required fr eligibility One page case study using r adhering t the Awards Case Study template Third party verificatin f delivery utcmes and perfrmance A list f research and key stakehlders wh assisted in the develpment f the prject/prcesses Hi-res image Optinal supprting dcumentatin Building perfrmances Published statistics, graphs, etc. supprting delivery f utcmes Any ther infrmatin t supprt judging against the abve criteria

15 2018 Award Categries Industry Innvatin Awarded fr an innvative initiative that intrduces new ideas t facilities management Awarded t an individual, team, cmpany r cnsrtium wh has delivered an innvative initiative within Australia which has been fully peratinal fr at least 12 mnths. An initiative may address facilities management technlgy, systems, practices, design, prducts, rganisatinal structures, funding methds, training, planning and management techniques, r any ther area which can be cmmunicated in a clear and cncise manner. The primary measure f success will be the ability t demnstrate the way in which the initiative is innvative in cmparisn t current industry practice. Fr the purpses f this award, innvatin is defined as The cllabrative develpment and implementatin f new r significantly imprved ideas, prducts, prcesses and methds which will likely change hw the industry perates. Identify why the nminee shuld be recgnised with the Industry Innvatin Award Describe the driver r catalyst fr develping this initiative, and describe hw the initiative was integrated int business practices f the rganisatin Describe hw the success f the initiative aligned with the intended aim, r desired utcme f the initiative Identify hw the knwledge and experience gained is shared and prmted Cmmitment and cntributins t the industry and ther significant facilities management achievements i.e. mentring, innvatin, knwledge sharing, prmtin f the prfessin, industry develpment, cntinual prfessinal develpment etc. Dcumentatin required fr eligibility One page case study using r adhering t the Awards Case Study template Third party verificatin f delivery utcmes and perfrmance A list f research and key stakehlders wh assisted in the develpment f the prject/prcesses Hi-res image Optinal supprting dcumentatin Building perfrmances Published statistics, graphs, etc. supprting delivery f utcmes Any ther infrmatin t supprt judging against the abve criteria

16 Attachment 1 FM Industry Awards case study template Name f case study 1. Case study Intrductin: Intrduce the prject and prject wners Descriptin f challenge(s)/ issue(s)/ gal(s): What is the issue, prblem r gal that is being addressed / achieved? Objectives f the case study prject: What is the scpe, bjectives etc.? Brief descriptin f methdlgy/apprach: Hw did yu g abut achieving these bjectives? Descriptin f methdlgy, list f participants invlved, etc. Findings/ utcmes: What did yu find? What were the results? What utcmes were achieved? Rle f facilities management: Specifically describe hw facilities management r the facilities management prfessinal cntributed t the achievement f the bjectives and utcmes Cnclusins, recmmendatins & learnings: What are the implicatins? Where t frm here? What is the take hme message? 2. Cntact details Name Title Organisatin Phne Nte: The abve can be used as a template, hwever, a nminee may present the case study in any way that they chse, but it must adhere t the fllwing guidelines: Single A4 page Includes the cntent identified abve Fnt is n smaller than size 8 Calibri Case studies are intended t be public dcuments. D nt include cnfidential infrmatin. Case studies must be submitted with the Nminatin Frm, images and ther supprting material and upladed at ne time n the FMA website at (fllw the links)

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