Patricia R. Coleman PROFESSIONAL EXPERIENCE

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1 5428 Tholozan Avenue St. Louis MO Patricia R. Coleman (314) SENIOR EXECUTIVE Visionary leader with over 20 years in cross-functional management: Human Resources, Operations and Organizational Development within the nonprofit industry. Dynamic, results oriented leader with a proven performance record for development and implementation of strategies and process planning aimed at positioning organizations to effectively meet and exceed their global business and social goals and objectives. Expert Human Resource Management advisor capable of resolving multiple and complex issues such as: employment law and regulatory compliance, employee relations/hris governance, talent acquisition/retention, compensation and benefits, and workforce training and development. Keen analytical and planning skills, efficiently identify and develop process improvements - to generate positive turnaround outcomes. Possess superior interpersonal and teambuilding skills, able to motivate staff to optimal performance. Additional areas of expertise: Strategic Planning Business Acumen Organizational Development Program Development Budget Management CosVUtilization Analysis Community/Social Engagement Effective Writer Persuasive Public Speaker Entrepreneurial Leadership Integrity PROFESSIONAL EXPERIENCE Present President and CEO Chief Operating Officer Vice President of Operations Vice President of Human Resources Director of Human Resources Manager of Human Resources Behavioral Health Response (St. Louis, MO) December Present August December 2012 February August 2011 May January 2008 March May 2001 January March The Coleman Group (St. Louis, MO) Owner/Business Consultant Partnered with corporate and nonprofit executive managers, as a Human Resources (SME), offered consultative guidance, developed departmental policies & procedures, performed regulatory/compliance audits, wrote and designed forms, legal documents, employee handbooks, contracts, etc., conducted job classification/job descriptions, wage and benefits analysis. Operations Management Directly responsible for all aspects of the organization's operations and essential functions related to providing crisis response and behavioral support services to clients. Oversees and manages all aspects of the day-to-day operations of the organization. Utilizing process-based management techniques, annual business plans, SWOT Analysis, Environmental Scans, and Project Management skills to identify opportunities for continued process improvements, streamline efficiencies and service levels, modify, draft and implement corporate policies and procedures to achieve strategic goals and objectives. Human Resources & Strategic Planning Instrumental in development of all aspects of organization's Human Resources: drafting and implementing companywide strategic plans, recruiting, retention and employee relations processes, policies, and procedures. Serve as consultant and advisor for a staff of 100+ employees. Developed, implemented, and managed a comprehensive recruiting system for 24/7 call center. Developed, implemented and manage company salary and benefits administration system that assures internal & external equity. Developed and implemented a performance management system that includes performance reviews, job analysis, job description, and monthly management reports.

2 Patricia R. Coleman Management Supervise and train middle managers and employees (upwards of 100 over time), in the areas of Human Resources, Crisis Response Call Center, Business Development, Community Education and Training. Ensure all employees have the resources and tools needed to perform their jobs to peak performance, utilizing standardized Best Practices, Customer Standards of Excellence. EDUCATION Master of Business Administration (MBA) Fontbonne University- Clayton, Missouri Bachelor of Arts, Business Administration Saint Louis University- St. Louis, Missouri ORGANIZATIONS/AFFILIATIONS St. Louis Regional Chamber- Executive Committee Chair, Workforce Investment Board of Directors, City of St. Louis-appointed by Mayor Mental Health America of Eastern Region Board Member CARF - Surveyor Graduate- St. Louis Business Diversity Fellows Program Graduate - Leadership St. Louis Program United Way - Leadership Giver

3 MISSOURI C(}illTI.N FOR COMMUNITY BEHAVIORAL HEALTHCARE 221 Metro Drive I Jefferson City, MO (573) Fax: (573) To Whom It May Concern: The Missouri Coalition for Community Behavioral Healthcare supports the nomination of Pat Coleman for the National Council Board from Region 7_ Pat is not only a National Council Award winner for her outstanding leadership; she's a leader for the entire St. Louis region with her involvement in numerous civic and business groups. Pat has been a progressive leader in her community and for her organization, but she's also an incredibly valuable leader in the Missouri Coalition. Pat is the first in line to make sure BHR takes advantage of training and opportunities to improve the system of care for Missourians. She puts BHRs resources on the line to assist in numerous Coalition workgroups and activities, which is greatly appreciated by the Missouri Coalition. Pat would bring dynamic leadership and much needed diversity to the National Council Board and it is my honor to support her nomination. 1' 1 A ~1111 ~ /!vg v \1 ~? Brent McGinty, President/CEO

4 Oil Behavioral Health April15, 2016 Linda Rosenberg President & CEO The National Council for Behavioral Health 1400 K Street NW, Suite 400 Washington, DC, Dear Linda: This letter is being sent to show my support for Pat Coleman's nomination to the National Council for Behavioral Health Board of Directors. Pat is a champion of mental health in our region and, through her leadership of Behavioral Health Response (BHR), provides support and care to people throughout the country- and the world. Pat's leadership style is inclusive and she sets expectations high. She is organized and focused on matters that are key to running a successful business and in improving access to care. Under her guidance, BHR has continued to evolve to meet the changing needs of both providers who contract with BHR and the community. Pat and BHR have played key roles in regional initiatives that bring revenue and increased access to care to our region. Pat's influence in the community is evident. She is on the Board of Directors of the StLouis Regional Chamber and in 2015 BHR was a Focus St. Louis "What's Right with the Region" Honoree. As Chair of the BHR Board of Directors, I am proud to share my support for Pat Coleman in this leadership role with National Council. Kim Gladstone Vice President R CENTRAL 1430 Olive Street, Suire 500 St. l.oui, Missouri NORTH NORTHEAST SOLfi"H SOLffllEAST 3165 McKelvey Road, Suire Dunn Road, Suite 20 I Undbergh Business C'..ourt 1085 Maple Street Bridgeton, Missouri St. Louis, Missouri Sr. Louis, Missouri Farmington, Missouri 63640

5 MilA~ Mental Health America of Eastern Missouri Board of Directors April 12, 2016 Sally E. Barker E. Tracy Beckette Patty Cavazos-Rehg, PhD Pat Coleman G. Scott Engelbrecht Lisa Hautly Steve Kutheis Ann Lovell, LCSW Jerry Marks, PhD, LCSW Ann Mattingly Thomas O'Meara Clinton Shocklee Mike Sigmond Mark Stansberry Nathaniel S. Walsh Karl Wilson, PhD Lisa Youngblood I would like to offer Mental Health America of Eastern Missouri's enthusiastic support for the nomination of Pat Coleman to the Board of Directors of the National Council for Behavioral Health. ' Since joining our Board of Directors in 2012, Pat has helped move MHA forward on several fronts. Pat has a broad understanding of our region and how different sectors inform each other. She uses her partnerships with for-profit and non-profit organizations and her knowledge of behavioral health systems to find solutions that work for people living with mental health conditions. She translates this breadth of knowledge and level of relationships into connecting MHA with an array of individuals and organizations in order to strengthen our advocacy and programs. She is able to see where organizations can work together for greater collaboration, coordination and impact. Pat sees opportunities for MHA to contribute and opens the door. In Pat's work on our Board Development Committee, she identifies leadership-quality individuals with expertise MHA needs in order to grow in reach and effectiveness. She enjoys making those connections for us. Pat believes in sharing information and skills so individuals and organizations can meet their potential. Pat continuously demonstrates this value by sharing her Human Resources knowledge and expertise in ways that support the leadership and management of MHA. I hope you will favorably consider Pat Coleman's abilities as an asset to your Board of Directors. Mark Utterback President and CEO Good mental health is fundamental to the health and well-being of everyone S. Grand St. Louis, MO P: F: info@mha-em.org,. Proud member of - ti~st.lami