SSRS Reports Developer Permanent

Transcription

1 SSRS Reports Developer Permanent AAT is a registered charity. No

2 Job description Job title: SSRS Reports Developer Grade: 3 Division: Reporting to: Main contacts: ICT CRM Development Manager All AAT teams Major objectives To provide accurate data and statistics within the agreed SLA s for both internal and external customers. To support the data and information needs of the AAT through the continued development and delivery of reports using SSRS. To create and maintain views, stored procedures and functions. To create and monitor scheduled jobs. To work independently but accountable to the entire organisation for all output and collaborative working. Responsibilities SQL Server Reporting Services (SSRS) Manage the CRM SSRS report process, end to end which includes requirements gathering, create and amend reports, and final delivery Analyse and evaluate report requests with the business, making informed decisions and providing guidance regarding requirements, priority and delivery. Suggest alternative ways of meeting those business requirements, working with colleagues to persuade them that the approach is fit for purpose Take full responsibility for the Creation and delivery of accurate CRM SSRS reports to the end user, allowing the business to operate effectively Creating dashboards for CRM users in accordance with their specific requirements Creating and maintaining complex SQL objects such as views, stored procedures, functions, common table expressions and SQL Agent jobs relating to automated processes. CRM database analysis Understand the CRM table structures and the relationships between them in order to create effective and efficient reports. AAT is a registered charity. No

3 Understand the external database tables used (i.e. CRM_additions) and their relationships in order to create effective and efficient reports. fficiently and effectively interrogate the CRM databases and return the requested data in the most suitable format for the business. Frontline CRM support Provide effective CRM phone support to business users, responding to a wide range of queries which will vary in complexity. Diagnose and resolve CRM issues raising any that require further investigation with the CRM Development Manager. Be involved in the creation and maintenance of CRM configuration data. This job description does not form part of your contract of employment. AAT is a registered charity. No

4 Person specification Area Description ssential or desirable? Knowledge Dynamics CRM 2013/15 Visual Studio 2012 SSRS report writing SSIS Microsoft packages Word, xcel, PowerPoint Use of via Outlook Skills Good analytical skill Good verbal and written communication Good listening skills Good organisational skills xperience Solid experience in creating a variety of complex SSRS reports Aptitude Working with large & complex datasets Generation of CRM Workflows Generation of CRM Dialogues Building professional relationships with staff at all levels Customer centricity strong customer focus both internal and external Ability to organise with attention to detail Ability to work on own initiative and as part of a team Ability to meet deadlines/priorities Ability to pass on clear information to others Ability to take ownership and responsibility D D AAT is a registered charity. No

5 Our vision, mission and values Our vision: To ensure AAT reaches the heart of businesses. Our mission: To empower people and enable organisations to achieve their potential, by promoting relevant financial skills. Our values: We are customer focused - we understand and consider the needs of all of our customers. We are knowledgeable, proactive, responsive and easy to do business with. We collaborate - we achieve more by working together as a single team. We recognise a job well done and celebrate successes together. We take responsibility and ownership for the work we do. We care about what we do and how we do it - our reputation is important and we strive for continuous improvement in order to make a difference to people s lives. We are authentic - we mean what we say and we do what we say we will. We are genuine, open and honest. We take pride in what we do - We have confidence in our ability to make a positive difference and we are proud that what we do enables people to achieve their potential. We all help to ensure that AAT is somewhere that we are proud to work. How to apply To apply for this hot opportunity please send a CV and covering letter to jobs@aat.org.uk. Closing date: 09:00 on Monday 18 April 2016 Interview date: To be confirmed. The Association of Accounting Technicians 140 Aldersgate Street London C1A 4HY t: +44 (0) f: +44 (0) e: aat@aat.org.uk aat.org.uk AAT is a registered charity. No