Dr. Laurence G. Lock Lee

Transcription

1 Dr. Laurence G. Lck Lee Phne: +61 (0) (0) (Hme) Prfile Laurence Lck Lee is an experienced and practiced cnsultant with ver 35 years as a researcher, technlgy leader, manager and management cnsultant. He is an acknwledged thught leader in the areas f knwledge management and intellectual capital. Specialisatin Thught Leadership: Key areas: Intangibles Value Management, Knwledge Cmmunity Develpment, Crprate Scial Capital, KM & IM Strategy, KM Measures and Metrics, IT&T Strategy, Multi-surcing management, Cllabratin systems/tls, Organisatinal/Scial Netwrk Analysis, Value Netwrk Analysis. Key Skills Applicatin Areas: Public Administratin, Supply Chain Management, Operatins, Call Centres/CRM, Engineering, Marketing, Finance/Insurance R&D Management: Technlgy planning, prtfli management Industries: Manufacturing, Transprt & Distributin, Public Sectr, Defence, Research, Engineering, Mining, Petrleum, Utilities, Insurance Management Related: Infrmatin and Knwledge Management, e-enablement, R&D Management, Market Develpment, Decisin Supprt, Organisatinal Change Management. IT Related: Knwledge Management Systems, Management Decisin Supprt Systems, Business Mdelling, Human-Cmputer Interactin, Rapid Prttyping. Educatin 2008 PhD, University f Sydney Thesis: Crprate Scial Capital and Firm Perfrmance in the Glbal Infrmatin Technlgy Services Sectr 2003 Master f Arts, Macquarie University 1986 Masters in Business Administratin, University f Newcastle 1978 Pst Graduate Diplma in Cmputer Science 1976 B. Metallurgy (Hns.)

2 RELEVANT EXPERIENCE C-Funder / Partner, Optimice Pty Ltd Current C-Funder f Optimice Pty Ltd in January 2007, a cnsulting and intellectual capital develpment cmpany fcused n the ptimizatin f business relatinships. Cnsulting Clients include NSW RailCrp, Westpac, BHP Billitn, NSW Health, Hunter Water, Ri Tint, NSW Cmmerce, Banca Intesa (Italy), Kent Cunt Cuncil (UK) Prducts: Partnership Screcard; Organisatinal Netwrk Analysis Survey Tl Wrkshps: Intrductin t Organisatinal Netwrk Analysis; Successful Stakehlder Partnerships Adjunct Lecturer Newcastle Graduate Schl f Business (Casual) 2003 Current The fllwing curses were delivered t Dctral and Masters level students: Knwledge Management (Australia) 2009 Knwledge Management (Malaysia) 2005/06/07 Cnsulting and Business Advice (Newcastle) Knwledge Management Hng Kng, Malaysia Management Infrmatin Systems (Malaysia) 2004 Knwledge Management MIS (Newcastle) Intellectual/Intangible Capital Management Strategic Management (Newcastle) 2003 Freelance Instructr IRM Training 2007 current Instructr n: Requirements Gathering Business Analysis Research Affiliate, Cmputer Sciences Crpratin Leading Edge Frum 2001 Current Frmer Australian Directr, CSC Research Services (2001) Re-established and re-fcused the Australian arm f CSC Glbal Research Services Netwrk Member f CSC Glbal Research team Invited cntributr t CSC Research Services Jurnal Principal Strategy Cnsultant, Cmputer Sciences Crpratin 2006 Engaged t develp and deply a strategic infrmatin management plan fr the Federal Department f Immigratin and Multicultural affairs. Fllwed up with supprt t an n-ging transfrmatin f the department s infrmatin services branch. Outsurcing glbal best practice review fr AMP. Principal Cnsultant and Natinal Practice Leader Infrmatin & Knwledge Management, Cmputer Sciences Crpratin Managed a natinal practice f infrmatin and knwledge management cnsultants, wrking with blue chip glbal clients. Led key cnsulting assignments in: Organisatinal/Scial netwrk analysis assessment f infrmatin and knwledge sharing practices fr the Australian Securities and Investment Cmmissin Led the infrmatin management assessment and alignment fr a majr peratinal site within a glbal resurces cmpany Principal slutins architect fr a Medical Insurance business pursuit, Beijing, China Led a Knwledge and Infrmatin audit f a human services intake functin Led the bid, wn and delivered a KM strategy and audit cntract fr a Gvernment natural resurces agency. Led strategic e-enablement study fr majr Gvernment Dept.. Majr recmmendatins all accepted and currently in prgress. Prvided strategic cnsulting advice t varius majr CSC clients. Represented CSC as a specialist presenter at several IT industry frums and cnferences

3 Lead cnsultant in the establishment f BHP s Crprate Knwledge Prgram. Prvided strategy frmulatin and design f the infrastructure supprting BHP cmmunities. Overseen extensins thrugh BHP Billitn merger. Led the develpment f BHP s Knwledge Cmmunities supprt envirnment (nw supprting 200+ glbal knwledge cmmunities). Assisted with the establishment f the BHP Transprt and Lgistics Marketing functin. Used scial netwrk analysis t identify the natural cmmunities that existed. Led a cnsulting prject t define and pilt a cllabratin envirnment fr BHP Petrleum. Prduct and Practice Leader, Knwledge Management, BHP Infrmatin Technlgy Led the establishment f a Knwledge Management cnsulting capability and assciated service prduct prtfli. Fr 12 mnths acted as Service Prduct Manager fr the Knwledge Management Service Prduct Prtfli (KM Cnsulting, Data Warehusing, Dcument Management, and Gegraphic Infrmatin Systems). Respnsible fr market develpment. Exceeded revenue targets in the first year. Selected Key Cnsulting Assignments: Led BHP s participatin in an Internatinal Knwledge Management Benchmarking Study cnducted by the American Prductivity and Quality Centre (APQC). Lead cnsultant in the establishment f BHP s Crprate knwledge management prgram under BHP s Chief Strategy Officer. BHP Rd & Bar Prduct Knwledge Assurance Study. Assessment f business vulnerability in the face f majr dwnsizing and cnsequential lss f knwledge and expertise. Identified critical knwledge lss risk areas. Designed risk mediatin prcesses. Design f knwledge sharing metrics fr Cmmunities f Practice (CP). Implemented in BHP s Glbal Maintenance Netwrk. Regarded as a key perfrmance measurement tl. This wrk was selected fr publicatin by MIT Press (see publicatins) Virtual Teams Study Intrduced the cncept f technlgy enabled virtual teams t the Glbal Maintenance Netwrk and BHP IT s Sftware Develpment Centre. Managed a pilt prgram fr BHP IT which led t cst savings with a payback perid f less than 6 mnths. Manager, Research & Develpment Prtfli, BHP Infrmatin Technlgy 1996 Since 1996 represented BHP IT n BHP s Technlgy Leadership Netwrk. Built the technlgy plans fr BHP IT and BHP Services (Engineering, IT & Transprt). Managed BHP IT s investments in R&D. Highlights: Applicatin Messaging System (AMS) enables lw cst use f facilities fr e-business transactins. Is a cre technlgy cmpnent f several develpments which have resulted in tens f $millins value add fr BHP. Wrld-wide patents pending. Knwledge Sharing Metrics develpment. In use within BHP s Glbal Maintenance Netwrk and acknwledged internatinally by its selectin fr publicatin in the bk Advances in Knwledge Management: Classic and Cntemprary Wrks, MIT Press Cnsulting Manager, Technlgy Planning & Develpment, BHP Infrmatin Technlgy Led a grup f BHP IT s mst senir technlgists in prviding high level cnsulting assistance t ther internal grups and external custmers. Highlights: Led the intrductin f Object Oriented develpment methds t BHP IT Lead cnsultant n the NSW Dept. f Cnsumer Affairs Client Advisry System. Awarded the prestigius Gld Gvernment Technlgy & Prductivity Award in Advanced Systems Manager, BHP Infrmatin Technlgy BHP IT wide rle managing the intrductin f new technlgies t ur custmer base. Research Manager, Infrmatin Technlgy R&D, BHP Research Established and built this R&D grup int ne f Australia s leading applied artificial intelligence research grups. A 1990 survey fund that BHP was respnsible fr ver 50% f the installed expert systems in Australia.

4 PUBLICATIONS Over 40 publicatins/presentatins in refereed cnferences, jurnals and bks. Mst recent publicatins/presentatins: Lck Lee, L. and Guthrie, J. (frthcming), Visualising and Measuring Intellectual Capital in Capital Markets: A Research Methd, Jurnal f Intellectual Capital Lck Lee, L., (2009) IT Gvernance in a Netwrked Wrld: Multi-surcing Strategies and Scial Capital fr Crprate Cmputing, IGI Glbal Lck Lee, L., (2008) Crprate Scial Capital and Firm Perfrmance, presented at the 2008 Academy f Management Annual Meeting, August 8-13 th, Anaheim, Califrnia, USA Lck Lee, L., (2008) Gvernance and Crprate Scial Capital: Friends r Fes?, 4 th UK Scial Netwrk Cnference, July th, Lndn. Lck Lee, L. and Guthrie, J. (2008), The Rle f Crprate Scial Capital in Business Innvatin Netwrks, accepted fr presentatin at the 3rd IFKAD Wrkshp, Matera, Italy, June th. Lck Lee, L. and Guthrie, J. (2007), A Research Methdlgy fr Visualizing and Measuring the Intellectual Capital in Capital Markets, 3 rd Wrkshp n Visualising, Measuring, and Managing Intangibles and Intellectual Capital; Ferrara, Italy 29 th 31 st Oct Lck Lee, L. (2007), Crprate Scial Capital and Firm Perfrmance: An Empirical Study. SUNBELT XXVII Internatinal Sunbelt Scial Netwrk Cnference, Crfu, Greece, 1-5th May Lck Lee, L. and Kjaer, C. (2006), Relatinship management: The new IT cre cmpetency?, CSC Leading Edge Frum Jurnal, December. Lck Lee, L. (2006), Crprate Scial Capital and the Infrmatin Technlgy Sftware and Services Sectr, SUNBELT XXVI Internatinal Sunbelt Scial Netwrk Cnference, Vancuver, April Lck Lee, L. (2005), Multi-Surcing in the Netwrked Market Place: What yu see is what yu get, CSC Leading Edge Frum Jurnal, Nvember. Lck Lee, L. Crprate Scial Capital: a New Thery fr Market Perfrmance in a Netwrked Ecnmy?, 1st Wrkshp n Visualising, Measuring, and Managing Intangibles and Intellectual Capital; Ferrara, Italy 18-20th Oct, 2005 Lck Lee, L. (2005), Balancing business prcess with business practice fr rganizatinal advantage, Jurnal f Knwledge Management, Vl. 9, N.1, pp29-41 Lck Lee, L., Scial Capital Links between Management Decisin-making, Intellectual Capital and Market Perfrmance, Internatinal IC cngress n Interpretatin and Cmmunicatin f Intellectual Capital, Hanken Business Schl, Helsinki, Finland, September, Lck Lee, L, Scial Capital, Decisin-making and Intellectual Capital Research, Cmmunity Infrmatics Research Cnference 2004, Prat, Italy, September, Lck Lee, L (2004), Scial Capital Measurement as a Prxy fr Intellectual Capital Measures, in Knwledge Management Tls and Techniques: Practitiners and Experts Evaluate KM Slutins, Madanmhan Ra (ed.), Butterwrth-Heinemann, Lck Lee, L. (Invited Paper) The Future: Using unstructured infrmatin fr business advantage, ark Cnference n Identifying and Managing Unstructured Infrmatin, March, Lck Lee L, and Neff, M. (2004) Hw Infrmatin Technlgies Can Help Build and Sustain and Organisatin s CP: Spanning the Sci-Technical Divide?, in Knwledge Netwrks: Innvatin Thrugh Cmmunities f Practice editrs Paul Hildreth & Chris Kimble, Idea Grup Inc. Kjaer C. and Lck Lee L, (Invited Paper), Trends in Cllabratin Practices and Technlgies, KM 2004 Challenge, Sydney, April 2004 (CSC Leading Edge Frum Best KM paper award 2004) Lck Lee, L. (2004), Web Mining, CSC Leading Edge Frum Research Reprt: Lck Lee, L. (2003), Re-humanising the crpratin: Dn t autmate, facilitate, CSC Research Services Jurnal, Nvember Lck Lee L, (Invited Paper), Have KM Strategies in Gvernment Failed? Culture, culture, culture, Practical KM fr Gvernment Cnference, Canberra, August Lck Lee L, (Invited Paper), Des yur Cmmunity Leave a Digital Ftprint?, KM 2003 Challenge, Sydney, April 2003 (CSC Leading Edge Frum Best KM paper award 2003) Lck Lee L, (Invited Paper), Where Business Prcess Meets Business Practice, KM 2002 Challenge, Sydney, May 2002 (CSC Leading Edge Frum Best KM paper award 2002)

5 Lck Lee L, Resurce cmpanies shuld mine their intangible assets, Canadian Mining Jurnal, December Lck Lee L., Knwledge Sharing Metrics fr Large Organisatins in Advances in Knwledge Management: Classic and Cntemprary Wrks, MIT Press, January 2001 RECENT AWARDS 2007: Pre-Dc Schlarship Award University f Sydney, Ecnmics and Business Faculty 2005: CSC Leading Edge Frum Hnrable Mentin Knwledge Management 2004: CSC Leading Edge Frum Best Paper Award Knwledge Management 2004: CSC Leading Edge Frum Hnrable Mentin Business Prcesses 2003: CSC Leading Edge Frum Research Grant (Tpic: Web Mining) 2003: CSC Leading Edge Frum Best Paper Award Knwledge Management 2002: CSC Leading Edge Frum Best Paper Award Knwledge Management