Volunteering Development Worker

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1 Volunteering Development Worker Recruitment Pack Closing Date: 12noon, Wednesday 15 th March 2017 Date: Wednesday 22 nd March 2017 Reference: VC/VDW/ICT salfordcvs.co.uk

2 Contents Introducing Salford CVS Information specific to the post Job description Person specification How to apply and selection process Introducing Salford CVS Thank you for your interest in applying for a job at Salford Community & Voluntary Services. We want applicants to be able to understand who we are as an organisation and also to be able to demonstrate how their skills and experience meet the requirements of the advertised role. We have provided you with information and guidance to help you through the process but should you have and difficulties please do not hesitate to contact recruitment@salfordcvs.co.uk Who are we and what do we do? Salford Council for Voluntary Services was established in 1973 and has been based in various office locations in Salford ever since. Originally operating as a co-operative, the structure began to change in 2001 when it had its first Co-ordinator, closely followed in 2002 with its first Chief Officer. The organisation was incorporated as a Company Limited by Guarantee in 1985 and registered as a Charity in In 2008 the organisation was renamed Salford Community and Voluntary Services. Salford CVS is the city-wide infrastructure organisation for the voluntary, community and social enterprise sector; providing specialist information, advice, development support and opportunities for influence and collaboration. We provide support for organisations to establish and develop including training for their staff, volunteers and trustees. Volunteer Centre Salford provides support for individuals who want to volunteer and assistance for organisations developing volunteer programmes. Salford CVS operates within a wider framework in terms of our membership of NAVCA and NCVO nationally and our membership of, and involvement with, GMCVO and other Local Infrastructure Organisations across Greater Manchester. Mission Statement Making a Difference in Salford Vision A robust voluntary, community and social enterprise sector that meets the diverse needs and aspirations of the people of Salford

3 Values MAKING A DIFFRNC through: PASSION Passionate about the Voluntary, Community and Social nterprise Sector INNOVATION Innovative in our approach QUALITY Quality at the heart of all our activities COOPRATION Stronger when we work cooperatively with others to achieve our vision DIVRSITY Celebrating diversity and promoting equality in Salford IMPACT Demonstrating impact and making a difference every time Salford CVS: Strategic Priorities THM WORK STRANDS MONY Grants Contracts Fundraising VOIC Representation Influencing Campaigning SHAR Resources Information Collaboration VOLUNTR Governance Good Practice Direct Services COMMUNITY Poverty Inequality Welfare Reform IMPACT Compliance Quality Demonstrating Value

4 Information specific to the post Salford CVS and Inspiring Communities Together are working in partnership to develop and deliver an innovative health and wellbeing volunteering project as part of the Salford Together initiative. We are looking for two motivated, friendly and flexible Volunteering Development Workers to coordinate our Salford Together Volunteering Project. xperience delivering asset based community development and knowledge of Salford is advantageous, as well as an interest health and wellbeing and a willingness to travel across Salford to support our volunteers. Salford Together is an alliance between Salford City Council, Salford Royal NHS Foundation Trust, Salford Clinical Commissioning Group, and Greater Manchester Mental Health NHS Foundation Trust. The alliance has developed an Integrated Care Programme for Adults in Salford. Part of this plan involves mapping and developing `Communities as Assets` and is where Salford CVS, Inspiring Communities Together and other key players, for example, Age UK Salford, are working to deliver. Community Assets, which include people and places, can bring great social value and improved wellbeing to communities. Salford Together s aim is to help those who are well and healthy stay active so they stay healthier for longer and to support those who have care needs to improve their quality of life and independence with an overall focus on improving the health and wellbeing of all adults across the city. Our project is aimed at engaging people of all ages as volunteers to support older people to help reduce isolation and improve health and wellbeing to ultimately improve older people s quality of life. The project will develop a wide range of diverse volunteering opportunities (see below) aimed at supporting older people in a variety of settings, and will also encourage voluntary and community groups to recruit and retain older people as volunteers. Initially the integrated care model focused on those aged 65 years and older. It was tested and refined in Swinton and ccles, which accounted for around 40 per cent of older people in Salford. The successes and challenges of implementing integrated care in these areas was fully reviewed and the Integrated Care Programme for Older People extended across the entire city. Additionally, local citizens have been engaged to help us develop the model and shape various aspects of integrated care in particular, wellbeing plans. The programme is now moving into a new phase of activity to include the adult population and, as work progresses, it is planned for more people will experience the benefits of this new, integrated way of working. Our project s objectives are: - To recruit and support Salford Together volunteer wellbeing champions to build their skills and knowledge so they feel confident to use the resources developed, such as the wellbeing plan and malnutrition quiz, to engage in wellbeing conversations with older people - To develop and deliver a range of volunteering initiatives to engage volunteer wellbeing champions - To provide a robust evaluation of the programmes via an agreed report mechanism, on a periodical basis

5 The Salford Together programme will link with the Community Asset work stream delivered by the Integrated Care Organisation to ensure it meets the outcomes already identified through the work streams to support older people to live health independent lives. Current volunteer wellbeing champion s volunteering programme include: - Tech and Tea See link for video - Postural Stability see link for further information - Care Homes See link for further information - Older People s Outreach See link for further information - Health to Wellbeing see link for further information Further information about the volunteers experience can be found here: Further information about partners can be found here: Salford CVS Volunteering Centre - Inspiring Communities Together - Salford Together Community Assets work stream -

6 Job Description Job Title: Volunteering Development Worker Hours: 37.5 hrs pw (excluding breaks) [x 2.0 posts] Grade: NJC Point 29 Salary: 25,951 Contract: Initial 12 months contract with possibility of extension subject to funding Responsible to: Services Manager Main Purposes of the Post To develop, coordinate and deliver on an established volunteering project in Salford To recruit volunteer wellbeing champions to participate in this project through a range of activities including targeted outreach, physical and digital marketing To provide an effective induction and training process to support the volunteer wellbeing champions in their roles To support volunteer wellbeing champions to engage in a variety of projects to support Salford residents improve their health and wellbeing To ensure volunteer wellbeing champions are recognised for their contribution to the project through a variety of methods, including organising annual volunteer event, volunteering hours certificates and nominations to local and national volunteering awards. To work effectively with local partners so they understand the benefits and added value of involving volunteer wellbeing champion s in delivering a range of health and wellbeing projects Where appropriate, to develop toolkits for a range of projects to ensure they can be replicated across Salford and beyond To support volunteer wellbeing champions to develop a range of activities to engage older people in a variety of settings To work in partnership with Inspiring Communities Together (ICT) to deliver this project as part of an asset based approach to community development To liaise effectively with a range of key partners to ensure the project meets identified need To deliver the project to target and timescale, ensuring measurable outcomes are achieved and longer-term impact (social value) is demonstrated Specialist duties 1. To effectively develop and coordinate volunteer wellbeing champions project in Salford 2. To recruit, induct, train, motivate and support a team of volunteer wellbeing champions to participate in the projects, ensuring volunteer contributions are recognised and rewarded through a range of activities including annual volunteer celebration events, certificates of achievements and nominating volunteers for external awards 3. To establish volunteering projects which builds on our previous successful micro-pilot projects in order to further test the model of recruiting, training and supporting volunteers in partnership with Salford based organisations 4. To engage, recruit and support partners to host effective volunteering opportunities for Salford Together volunteers

7 5. To work in partnership with key colleagues to deliver a successful project including Inspiring Communities Together (ICT), Salford City Council s Public Health Team, Salford Royal Hospital (SRFT), NHS Salford CCG, and other key players who are involved in the Communities as Assets and work stream of the Integrated Care Programme (Salford Together) 6. To work effectively as part of a small Volunteering Development Team to deliver activities and volunteer support across all projects 7. To support and train partner s staff in relation to the importance and value of the volunteering role and its boundaries 8. To design and disseminate relevant and engaging publicity materials, promoting these volunteering opportunities and the wider project via physical print, broadcast media and digital media in line with Salford Together guidelines 9. To write, plan and deliver ongoing relevant training sessions for the volunteers in line with the existing Salford Together volunteer wellbeing champion s model 10. To maintain regular contact with volunteer wellbeing champions, providing and group support and supervision as necessary 11. To maintain records of all work carried out using agreed database recording and monitoring systems 12. To process the payment of volunteers out of pocket expenses and keep accurate records 13. To ensure you are able to demonstrate the positive impact volunteer wellbeing champions make as part of the projects through a range of methods including testimonials, case studies and photographs/videos and effectively articulating the social value generated by the projects 14. To undertake monthly and quarterly monitoring as well as outcomes reporting and contributing to annual reports as required by your line manager at CVS and by the Community Assets lead at ICT 15. To attend and report to the Community Assets meeting each month and any other forums which can advance the progress of the project 16. To encourage and support the completion of wellbeing plans Generic Responsibilities (all CVS staff) 17. To attend and actively participate in monthly staff team meetings 18. To attend and contribute to regular line management sessions with your designated line manager 19. To be responsible for the completion of work as set out in an agreed action plan, ensuring targets are met and delivered to timescale 20. To write and submit a detailed monthly report to the Chief xecutive of Salford CVS 21. To manage own time and workload effectively, whilst also working as part of a wider team 22. To promote the mission, vision, values and strategic priorities of Salford CVS

8 23. To fulfil all responsibilities in accordance with Salford CVS policies and procedures, as set out in the Terms and Conditions of mployment and in related policy documents; and actively implement and promote Salford CVS qual Opportunities Policy 24. To ensure adherence to all relevant Health & Safety rules and procedures at all times 25. To ensure all activities comply with relevant legislation and promote good practice in relation to safeguarding and data protection 26. To undertake any other duties as appropriate to the nature and grading of the post as required by the Chief xecutive of Salford CVS. Person Skills, abilities and experience Specific ation PS Ref 1 Proven experience of recruiting, supporting and managing volunteers together with a clear understanding of the challenges and benefits of working with volunteers 2 Proven experience of creating, developing and delivering volunteering opportunities 3 A good knowledge of current influences and policy developments affecting volunteering, including significant knowledge of good practice and quality standards in volunteering 4 xperience of communicating with people from a range of backgrounds in a sensitive and supportive way including excellent listening and negotiation skills 5 xperience of project management including the ability to implement and monitor detailed action plans in order to meet outcomes 6 Ability to create and deliver excellent quality participative training to prospective volunteer wellbeing champions 7 xperience of developing working practices which promote access and equality and which value diversity 8 xcellent communication skills, including the ability to make oral presentations and prepare concise written reports and briefings for a variety of audiences 9 Able to use MS office applications (Word, xcel, PowerPoint) in order to produce reports, statistics, newsletters, presentations and webpage content to a high standard as required, plus an understanding and ability to use social media 10 Ability to multi-task and work under pressure to tight deadlines 11 Ability to work flexibly and effectively as part of a team in a busy environment - including ssential () Desirable (D) Indicator (test) Application

9 unsocial hours on occasion (evenings and weekends) 12 Commitment to adhering to all of Salford CVS policies and procedures at all times, including Health & Safety and qual Opportunities 13 GCS nglish and Maths (or equivalent) D 14 Willingness and ability to undertake frequent travel throughout Salford 15 Own or have access to a car for business use 16 xperience of working in or with the VCS sector, particularly in health and wellbeing settings. 17 Willingness to undertake a DBS check (if necessary) 18 Self-motivating, creative and energetic attitude to fulfilling a professional role 19 The flexibility, patience and good humour to work both reactively and proactively in response to situations as they arise D / Application 20. Knowledge of Salford is desirable D / Application 21. Knowledge of asset based community development is desirable D / Application How to apply and selection process Salford CVS wishes to ensure that comparison between applicants for posts is thorough, fair and in line with our equal opportunities policy. It is therefore essential that you complete the application form fully as it will be used to assess whether or not you are shortlisted for interview. All applicants are advised to read fully the job description and person specification for the post before completing the application form. The application form is separated into three parts. Part A and Part C will be separated from the application before distribution to the recruitment panel. Your application will then be assessed against the responses you provide in Part B. Please ensure you match your responses in Part B to the requirements of the person specification that are indicated for assessment in the application form. Salford CVS champions technical, practical and vocational education, which we believe should be valued equally with academic forms of learning. People learn in different ways at different times of their lives and careers. Learning by doing has a huge part to play in people's lives. Please do not send us a separate CV or any additional information that we have not asked for. We will only consider candidates who have completed the application form. If there is insufficient space in one or more of the boxes, you may attach supplementary sheets provided they are headed with your name and the position you are applying for. Please use black ink or print when completing the application form, if completing electronically, please use Ariel font 12.

10 ligibility to Work in the UK Salford CVS complies fully with the guidance issued by UK and Visa Immigration to ensure the prevention of illegal working in the UK. All job applicants are required to demonstrate their entitlement to work in the UK by providing one or more of the documents specified by UKVI before taking up post. The organisation does not sponsor job applicants from outside the uropean conomic Area. However, it may offer employment for those who hold either a Tier 4 or Tier 5 visa subject to any applicable restrictions. Those whom we employ who have been granted visas are kept under review to ensure they remain entitled to hold employment in the UK. Deadline for receipt of applications This vacancy closes on Wednesday 15 th March at 12 noon. Please note late applications will not be accepted. Your completed application form and equal opportunities form should be returned by one of the following methods: mail: Post: Please recruitment@salfordcvs.co.uk There is no need to send additional copies. If successful you will be asked to sign your application form at interview. Recruitment, Salford CVS, The Old Town Hall, 5 Irwell Place, ccles, M30 0FN. Acknowledgement of receipt mail applications will be acknowledged when we receive them. Should you wish to receive an acknowledgement for a postal application, please include a stamped, self-addressed envelope and we will return this to you. s will be held on Wednesday 22 nd March 2017.

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