State of Michigan Department of Civil Service Bureau of Human Resource Services

Transcription

1 CS-214T Position Number State of Michigan Department of Civil Service Bureau of Human Resource Services P O S I T I O N D E S C R I P T I O N This form is to be completed by the person that occupies the position being described, and reviewed by the supervisor and appointing authority to ensure its accuracy. It is important that each of the parties signs and dates the form. If the position is vacant, the supervisor and appointing authority should complete the form. This form will serve as the official classification document of record for this position. Please take the time to complete this form as accurately as you can since the information in this form is used to determine the proper classification of the position. THE SUPERVISOR AND/OR APPOINTING AUTHORITY SHOULD FILL OUT THIS PAGE. 2. Name of Incumbent (Last, First, M.I.) 8. Department/Agency DTMB 3. Employee Number 9. Bureau (Institution, Board, or Commission) 4. Civil Service Classification of Position Departmental Analyst 9/10/P11 5. Working Title of Position (What the Agency Titles the Position) Departmental Analyst 6. Name and Classification of Immediate Supervisor Lisa Reed, Departmental Manager Name and Classification of Next Higher Level Supervisor Office of Retirement Services 10. Division Organizational Support 11. Section 12. Unit Employer Reporting 13. Work Location (City and Address)/Hours of Work Mason Building, 530 W Allegan Street, Lansing, MI 48933; Monday Friday 8:00 a.m. 5:00 p.m. Meg Leonard, State Office Director General Summary of Function/Purpose of Position Create and implement plans for employer audits to ensure accurate and timely reporting of wage and contribution data. Provide advice and expertise to the employer reporting team to maintain and improve quality and quantity of services provided. Research issues with high customer service or efficiency impact, propose solutions and be available as a staff resource. Create, maintain and review policies and procedures. Develop and implement initiatives to promote quality and production. Train staff as needed. Research and implement procedures and standards for new initiatives impacting the ORS and this process. Assist with process reporting and communications. Analyze and research employer reporting and payment issues. For Civil Service Use Only Page 1

2 15. Please describe your assigned duties, percent of time spent performing each duty, and explain what is done to complete each duty. List duties in order of importance, from most important to least important. Duty 1 General Summary of Duty 1 % of Time 50% Create and implement plans for employer audits to ensure accurate and timely reporting of wage and contribution data. Develop program plans for the assigned area, including study and analysis of program data and formulation of policy. Propose, develop, and prepare policy materials, operations manuals, procedures and supporting instructions in program area. Perform assessments of all public school employers to determine highest potential risk Create audit schedule Perform employer audit Follow-up with employer on reported findings to ensure that the appropriate corrections were made by employer Keep Employer Reporting staff, BPO, and BPL informed of progress, issues, and decisions. Duty 2 General Summary of Duty 2 % of Time 15 % Analyze, research, and track audit findings. Work with the process BPO regarding ORS audit request, findings, and resolution. Analyze reporting unit audit reports determining findings requiring action. Track findings and ensure appropriate action is taken. Perform and analyze system queries to determine if reporting unit records for accounts in the same situation exist. Provide appropriate follow up with employers Page 2

3 Duty 3 General Summary of Duty 3 % of Time 10 % Conduct process mapping initiatives. Recommend areas of process to be mapped. Facilitate process mapping sessions. Create as is and to be process map documents. Gather appropriate sign off of process map documents. Duty 4 General Summary of Duty 4 % of Time 10 % Research and analyze compensation issues. Analyze independent contracts, settlements, and other compensation issues. Research findings inconsistent with ORS reporting guidelines, state statute, and board decisions. Request and review individual and employment class employment contracts. Develop appropriate correspondence to employers regarding reporting inconsistencies. Write file reviews in response to a members request for an administrative hearing. Testify at administrative hearings. Page 3

4 Duty 5 General Summary of Duty 5 % of Time 5% Research and interpret impact of new initiatives such as legislative changes to statute, IRS requirements, and litigation resulting in policy changes or ORS administrative changes. Review, research and analyze legal documentation or administrative directives. Compile, collect and prepare reports of impact analysis for division manager review and approval. Compile statistical information as needed. Design, implement, and document personal computer based data collection, processing and reporting systems. Use and maintains computer databases to record and analyze data on program and service activities. Review and revise existing policies, procedures, standards and training methods for division. Work directly with manager to develop, plan, test and implement new processes and/or programs that directly affect the report processing area and related areas. Train staff. Propose, develop, and prepare policy materials, operations manuals, procedures and supporting instructions in program area. Develop program plans for the assigned area, including study and analysis of program data and formulation of policy. Page 4

5 Duty 6 General Summary of Duty 6 % of Time 5% Provide leadership to ORS staff in various aspects of the operation. Manage projects by appropriately developing timelines, task to be completed, milestones, and due dates. Represent process on various ORS committees and teams. Demonstrate the ORS values of Integrity, Excellence, Growth, Teamwork, Inclusion, and Fun. Duty 7 General Summary of Duty 7 % of Time 5% Other duties as assigned. Page 5

6 16. Describe the types of decisions you make independently in your position and tell who and/or what is affected by those decisions. Use additional sheets, if necessary. Independent judgment is important in areas such as problem identification, project prioritization, and working with members of the systems and their employers. 17. Describe the types of decisions that require your supervisor s review. Issues of policy, law, or administrative rule; staffing changes; published materials. 18. What kind of physical effort do you use to perform your job? What environmental conditions are you physically exposed to on your job? Indicate the amount of time and intensity of each condition. Refer to instructions on page 2. Inflexible deadlines, ability to work flexible and under pressure. Tact, patience and human understanding are essential in working with the diverse public and co-workers. Ability to respond to a variety of questions from an elderly segment of the population. This requires patience, understanding and the ability to communicate in a clear and effective manner. 19. List the names and classification titles of classified employees whom you immediately supervise or oversee on a full-time, ongoing basis. (If more than ten, list only classification titles and the number of employees in each classification.) NAME CLASS TITLE NAME CLASS TITLE 20. My responsibility for the above-listed employees includes the following (check as many as apply): Complete and sign service ratings. Provide formal written counseling. Approve sick and annual leave requests. Sign time and attendance report. Orally reprimand. Assign work. Approve work. Review work. Provide guidance on work methods. Train employees in the work. 21. I CERTIFY THAT THE ABOVE ANSWERS ARE MY OWN AND ARE ACCURATE AND COMPLETE. Signature Date NOTE: Make a copy of this form for your records. Page 6

7 TO BE FILLED OUT BY IMMEDIATE SUPERVISOR 22. Do you agree with the responses from the employee for Items 1 through 18? If not, which items do you disagree with and why? Yes 23. What are the essential duties of this position? Create and implement plans for employer audits to ensure accurate and timely reporting of wage and contribution data. Provide advice and expertise to the employer reporting team to maintain and improve quality and quantity of services provided. Research issues with high customer service or efficiency impact, propose solutions and be available as a staff resource. Create, maintain and review policies and procedures. Develop and implement initiatives to promote quality and production. Train staff as needed. Research and implement procedures and standards for new initiatives impacting the ORS and this process. Assist with process reporting and communications. Analyze and research employer reporting and payment issues. 24. Indicate specifically how the job s duties and responsibilities have changed since the position was last reviewed. Fill vacancy 25. What is the function of the work area and how does this position fit into that function? This area maintains the member wage reports and records from the employer agencies. The employer audits done by this position are critical to ensure accurate reporting, which feeds into all areas of ORS. This position researches and interprets the impact of new initiatives that may impact this division. Performs employer audits to ensure accurate and timely reporting of wage and contribution data. Proactively identifies issues to ensure accurate employer reporting of payroll records. This position also plays a leadership and project management role in the process. Page 7

8 26. In your opinion, what are the minimum education and experience qualifications needed to perform the essential functions of this position? EDUCATION: Minimum Civil Service requirements. EXPERIENCE: Minimum Civil Service requirements. KNOWLEDGE, SKILLS, AND ABILITIES: Excellent written/verbal communication skills, math skills and organizational skills. Proficiency in working with personal computers, proofing and editing skills. Ability to create and present Power Point presentations; ability to use Word, Access and Excel processes. Ability to query systems, create Visio flow charts, retirement knowledge is preferred. CERTIFICATES, LICENSES, REGISTRATIONS: None NOTE: Civil Service approval of this position does not constitute agreement with or acceptance of the desirable qualifications for this position. 27. I certify that the information presented in this position description provides a complete and accurate depiction of the duties and responsibilities assigned to this position. Supervisor s Signature Date TO BE FILLED OUT BY APPOINTING AUTHORITY 28. Indicate any exceptions or additions to the statements of the employee(s) or supervisor. 29. I certify that the entries on these pages are accurate and complete. Appointing Authority s Signature Date Page 8