Our Top 20 Training Courses

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Kimberly Roberts
5 years ago
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1 Our Top 20 Training Courses Customer Service Business Communication Emotional Intelligence & NLP Finance & Banking Leadership & Management Quality & Excellence HR & Training Nationals Development Marketing, PR & Sales Professional Self-Development Strategy & Planning Team Building Project Management

2 Message from the CEO Dear Valued Clients, We hope 2015 is proving to be a successful year for everyone. Undoubtedly it s been an exciting journey for us at HNI as we marked five years in the training and development industry. Just five years ago Human Network International was founded in a small office with two people and our first project in hand! Today, HNI regularly works with many of the top organisations across the GCC - from oil and gas, financial services, government, educational institutes and multi-nationals to name but a few - and we ve grown to a team of more than 60 full- and part-time professionals. Despite the non-stop hard work and daily challenge of striving to delight our customers, we are now one PROUD Team! Georgetown University HNI is the most professional and customer-oriented training, consulting and coaching organisation in the Middle East. We have had in-house HNI programs and have sent people to public programs; the participants have always given the facilitators and the company, rave reviews. When it comes to selecting training or coaching, HNI has become my first choice! Earlier this year we sent out a full brochure pack to all our clients sharing our complete company profile and training directory. In case you didn't receive it please your details to us at cr@hni.ae and we ll send you all the materials by mail. Here we've compiled our Top 20 best-selling courses, all highly interactive as you ve come to expect from us, and which were rated by our clients as the most impactful solutions to gain hands-on skills for career development and growth. From the very start, we ve been a customer-oriented and quality-driven organisation and we take great pride in saying that our success lies in our 100% money-back guarantee - it s a quality promise that signals how strongly we believe in the quality of what we do. Complementing this, we've joined with some of the world s most renowned accredited learning bodies to further enhance the development experience. Not only has this added great value to our business but helped us achieve rating as the top learning provider by many of our clients. ADNEC Problem Solving & Decision Making The content and delivery were too good. Learnt how to condition my mind to tackle problems in the most lucrative way. Fertil Leadership Management Excellent programme, it will help me to think out of the box and use creative approaches to Leadership. As we approach 2016 I'd like to thank all our clients for the continued loyalty over the years. I m proud of all that we ve accomplished so far and look forward to reaching new milestones as we grow. I wish you all a very successful year ahead and a happy 2016! Kind Regards, Hanan Nagi, Founder & CEO HNI Training & Coaching

TABLE OF CONTENTS Best Seller Programmes Mastering the Art of Communication Creative Problem Solving & Decision Making

Management Fundamentals of Project Management Setting Goals & Objectives The Effective Team Player High Impact Team

Public Speaking Effective Business Writing Core Skills of Emotional Intelligence NLP Skills for Business Success

Mentoring Skills for Managers Building Trust in the Workplace Powerful Negotiations Complete Programme List HNI

3 TABLE OF CONTENTS Best Seller Programmes Mastering the Art of Communication Creative Problem Solving & Decision Making The Art of Stress & Anger Management Developing Assertiveness & Self-Confidence for Professional Success Stress & Time Management Fundamentals of Project Management Setting Goals & Objectives The Effective Team Player High Impact Team Building for Managers ABC Success for Fresh National Graduates The Powerful Salesman Excellence in Presentations & Public Speaking Effective Business Writing Core Skills of Emotional Intelligence NLP Skills for Business Success Finance for Non-Finance Professionals Simulation Programme Effective Management & Leadership Skills Coaching & Mentoring Skills for Managers Building Trust in the Workplace Powerful Negotiations Complete Programme List HNI Locations Worldwide Pg.7 Pg.9 Pg.10 Pg.11 Pg.12 Pg.13 Pg.14 Pg.15 Pg.16 Pg.17 Pg.18 Pg.19 Pg.20 Pg.21 Pg.22 Pg.23 Pg.24 Pg.25 Pg.26 Pg.27 Pg.28 Pg.29 Pg.39

4 Best-selling Programmes

5 Mastering the Art of Communication Effective Interpersonal & Communication Skills Duration of Programme: Managers & Supervisors Team Leaders & Team Members Professionals seeking personal development 9 Business Communication

6 Creative Problem Solving & Decision Making Develop your Ability to Think Outside the Box The Art of Stress & Anger Management Transforming Stress and Anger into Productivity Duration of Programme: Managers & Supervisors Team Leaders & Team Members Business professionals Duration of Programme: Executives, Managers and Supervisors Team Leaders and Members Professionals seeking work life balance Professional Self-development Professional Self-development

7 Developing Assertiveness & Self-Confidence for Professional Success Assert Your Worth! Stress & Time Management Get the Most from Your Time, Energy and Talents Duration of Programme: Managers and Supervisors Team Leaders and Members Professionals seeking self-development. Duration of Programme: Executives, Managers & Supervisors Team Leaders & Team Members Professionals working under pressure Professional Self-Development Professional Self-Development

8 Fundamentals of Project Management Project Management Methodology, Tools and Techniques for Project Success Setting Goals & Objectives Master the Art of Management by Objectives Duration of Programme: Duration of Programme: Business Professionals & Managers Project Team Members Professionals seeking fundamental Project Management skills Office Managers and Coordinators Executives and Managers Supervisors Team Leaders Project Management Strategy & Planning

9 The Effective Team Player Boosting your Team s Spirit through Team Building Activities High Impact Team Building for Managers Achieve Success by Complementing Each Other Duration of Programme: Duration of Programme: Team Leaders Team Members Business Managers Supervisors Team Leaders Team Building Team Building

10 ABC Success for Fresh National Graduates Guiding National Fresh Graduates through their First Steps to Professional and Personal Success The Powerful Salesman Sales Excellence: Bridge the Gap between Knowing & Doing Duration of Programme: 5 30 consecutive days (based on trainee s needs). National fresh graduates and undergraduates Young Nationals beginning their careers Duration of Programme: Client-facing Sales Managers Sales Team Leaders Sales Team Members Nationals Development Marketing, PR & Sales

11 Excellence in Presentations & Public Speaking Build Confidence & Captivate your Audience Effective Business Writing Improve your Business English, Improve your Career Prospects Duration of Programme: Duration of Programme: Managers & Supervisors Team Leaders & Team Members Front Line Staff & Business Professionals Managers and Staff who want to improve their written English communication Professionals who are second language English speakers Business Communication Business Communication

12 Core Skills of Emotional Intelligence Using Emotional Intelligence for Self & Team Leadership NLP Skills for Business Success Lead Yourself and Others to Achieve Desired Outcomes with NLP Duration of Programme: Duration of Programme: Managers & Supervisors Team Leaders & Team Members Professionals seeking personal development. Managers & Supervisors Team Leaders & Team Members Professionals seeking personal development. Emotional Intellegence & NLP Emotional Intellegence & NLP

13 Finance for Non-Finance Professionals Simulation Programme Learn and Fall in Love with Finance & Budgets Effective Management & Leadership Skills Essential Skills for Becoming an Effective People Leader Duration of Programme: Managers, Supervisors & Team Leaders who analyse, forecast and plan Sales Managers who make decisions that impact sales and operations Team Members Duration of Programme: 5 Days Supervisors & Team Leaders Newly Appointed Managers Future Managers Finance & Banking Leadership & Management

14 Coaching & Mentoring Skills for Managers Leading People through an Effective Coaching Style Building Trust in the Workplace Trust: The Key to Productivity & the Cornerstone of Enduring Relationships Duration of Programme: Duration of Programme: Senior Managers and Middle Manager Managers Prospective Managers Supervisors and Team Leaders Leadership & Management Leadership & Management

15 Powerful Negotiations Leverage the Art of Emotional Intelligence for Success in Negotiations Duration of Programme: Professionals with Negotiating responsibilities Professionals looking to take their personal effectiveness to the next level Complete Programme List Business Communication 28

16 Complete Programme List Administration & Office Management Mastering the Art of Office Administration Project Fundamentals for Administrators Managing the Big Boss Effective Meeting Management The Amazing PA Business Communication Effective Business Writing Minutes Taking Skills Powerful Negotiations Mastering the Art of Communication Excellence in Presentations & Public Speaking Effective Report Writing 5 Days Advanced Communication at Work using MBTI Cultural Awareness for Arab Nationals Cultural Awareness for Today s Professional Coaching-based Public Speaking & Presentation Skills We have a library of Programmes and Courses to offer this year. us on cr@hni.ae to request the outlines or schedule these courses in-house with your company. 31

17 Complete Programme List Complete Programme List Customer Service Customer Relationship Management Fundamentals Internal Customer Service Excellence Finance & Banking UCP 600 Issued by ICC Trade Finance Operations 5 Days Defuse Your Angry Customers Active Learning through Role Play Sessions SME Action Plan Principles of Banking 5 Days Customer Service Excellence ISBP681 issued by ICC Call Centre Excellence Introduction to Bank Lending 4 Days Perfecting Your Telephone Skills Anti-Money Laundering & Terrorism Customer Service 7 Stars Finance for Managers Simulation Programme 3-5 Days Emotional Intelligence & NLP NLP Skills for Business Success Finance for Non-Finance Professionals Simulation Programme Budgeting Basics Core Skills of Emotional Intelligence Associate NLP Practitioner Certification The Power Of Positive Thinking Emotional Intelligence for Managers 5 Days HR & Training Mastering Competency-Based Interviewing Skills Creating Effective Policies & Procedures Creating Great Job Descriptions Environment Sustainability Introduction to Green Building Introduction to Key Performance Indicators (KPIs) Career Planning and Talent Management We have a library of Programmes and Courses to offer this year. us on cr@hni.ae to request the outlines or schedule these courses in-house with your company. We have a library of Programmes and Courses to offer this year. us on cr@hni.ae to request the outlines or schedule these courses in-house with your company

18 Complete Programme List Complete Programme List HR & Training Train the Trainer Strategic Human Resource Management 5 Days Leadership & Management The Strategic People Manager Effective Management & Leadership Skills 5 Days 5 Days Performance Management System for HR Professionals Leading Through Coaching HR for Non-HR Managers Leadership & Management Coaching and Mentoring Skills for Managers High Impact Team Building For Managers Marketing, PR & Sales Mastering Media & Public Relations Managing a Winning Sales Team Advanced Selling Skills & Techniques Performance Management for Maximum Results Advanced Negotiation Skills The New Star Management Supervisor Professional Marketing for Competitive Advantage Women s Leadership Programme The Powerful Salesman! Strategies for Successful Change Management 5 Days Powerful Negotiations Effective Mentoring Skills Excellence in Presentations & Public Speaking Managing Great Events 3-5 Days Managing Key Accounts Handling Harassment at Work The Executive Leader! Building Trust in the Workplace 5 Days Microsoft Office Microsoft Visio 2010 Fundamentals Microsoft Outlook 2010 Fundamentals We have a library of Programmes and Courses to offer this year. us on cr@hni.ae to request the outlines or schedule these courses in-house with your company. We have a library of Programmes and Courses to offer this year. us on cr@hni.ae to request the outlines or schedule these courses in-house with your company

19 Complete Programme List Complete Programme List Microsoft Office Microsoft PowerPoint 2010 Fundamentals Microsoft Excel 2013 Fundamentals Professional Self-Development Business Ethics for Working Professionals Managing Yourself for Future Success & Achievement Microsoft Word 2010 Fundamentals Coaching-based Public Speaking & Presentation Skills Microsoft Access 2010 Fundamentals Business Etiquette for Business Success Microsoft Project 2010 Fundamentals Developing Assertiveness & Self-Confidence for Professional Success Microsoft Office PowerPoint 2013 (Intermediate/Advanced) Advanced Problem Solving & Decision Making 4 Days Stress and Time Management Nationals Development ABC Success for Fresh National Graduates Cultural Awareness for Arab Nationals 5-20 Days Business Etiquette & International Protocol Brilliant Body Language Effective Meeting Management 5 Days The Most Wanted Job Candidate! How to Manage Your Manager Mastering the Interview Excellence in Presentations & Public Speaking Emerging Leaders Programme (ELP) 10 Days Professional Self-Development Creative Problem Solving and Decision-Making Mastering the Art of Conflict Management Project Management Project Risk Management Microsoft Project 2010 Fundamentals Fundamentals of Project Management The Art of Stress & Anger Management Project Fundamentals for Administrators We have a library of Programmes and Courses to offer this year. us on cr@hni.ae to request the outlines or schedule these courses in-house with your company. 36 We have a library of Programmes and Courses to offer this year. us on cr@hni.ae to request the outlines or schedule these courses in-house with your company. 37

20 Complete Programme List Project Management Professional Project Management Boot Camp 5 Days HNI Locations Worldwide Quality & Excellence Fundamentals of Quality Management ISO 9000 Quality & Excellence Excellence Models Process Methodology Managing, Measurement & Improvement Strategy & Planning Essentials of Strategic Planning and Management Setting Goals and Objectives Kuwait Qatar Introduction to the Balanced Scorecard Iraq Oman Plan like a Chef! Bahrain UAE (Head Office) Team Building The Effective Team Player High Impact Team Building For Managers Saudi Arabia A Day at Sea A Strategy Challenge for Senior Managers Plan like a Chef! We have a library of Programmes and Courses to offer this year. us on cr@hni.ae to request the outlines or schedule these courses in-house with your company

21 HNI Services Our Quality Promise: Certified In-house Training Programmes Certified Public Programmes Executive Coaching Leadership Development Nationals Development HR Consulting Assessment & Development Centre Business Simulation Website: UAE Toll Free Number: 800-HNI-UAE ( ) Callers Outside UAE:

F Facilitation Skills

F Facilitation Skills A Accounting Skills for the New Supervisor Active Listening Advanced Project Management Advanced Skills for the Practical Trainer Advanced Writing Skills Anger Management: Understanding Anger B Balanced