Abramov Alexander Male, 28 years, born on 29 November 1988

Transcription

1 Abramov Alexander Male, 28 years, born on 29 November (962) preferred means of communication Skype: abersanbn LinkedIn: Reside in: Moscow Citizenship: Russia About me Experienced marketing and business development manager with strengths in creative marketing, sales and negotiations moving to Shanghai in the end of April Diversified skills include client relations, project management, and PR. Successful in developing marketing strategies that have resulted in over 15% increase in new customers flow. Instrumental in developing customer retention and brand awareness surge programs. Work experience 12 years 3 months November 2015 till now 1 year 5 months BDO Unicon Outsourcing Moscow, Marketing and Business Development Manager I started working at BDO having no prior experience and very limited knowledge of outsourcing market and specifics, and within 10 months of work have become one of the lead BDMs of the company, setting a new record of deals closed in one week and month, and starting a project in a field previously not recognized by the company as a strategic possibility. My current position focuses on client attraction and deal closing, but also involves a large part of marketing work: creating sales kits, delivering presentations and developing strategies to raise brand awareness. - Full cycle client attraction and negotiations - Preparation and pursuit of business development strategies - Sales projections - Database & CRM management - Sales reports preparation - Development of marketing strategies and materials - Full-cycle event organization - Team management - 209% plan implementation within half of the reporting period - Development of a new sales area including full-cycle sales kit preparation - Start of a project in an activity area new for the company - Helped to organize five marketing/networking events attracting over 1000 potential customers - Optimized process of business proposals preparation January 2005 till now 12 years 3 months Self-Employed Moscow Freelance translator

2 I have been working as an English translator since I was in high school and throughout years have accumulated vast experience in different business fields. I now seldom accept translation offers, as I am more focused on my main line of work. - English-to-Russian and Russian-to-English translation - Page proofing - Non-standard files translation - 100% deadlines met and arrangements followed - Proficiency in the field of textile industry, aviation, refrigerating machinery, musical engineering, and others. September 2013 November years 3 months Capital & Letters Academy Moscow, Senior Project Manager I was offered a position at the startup company "Capital & Letters Academy" at the end of my gap summer shortly after I got my Master's degree. The goal of the startup was to offer a new level of secondary language training to VIP clients: top-management, business-owner and their families, etc. My key responsibilities were client attraction and deal closing, but due to the startup nature of the company actual tasks stretched far beyond that: I participated in and personally developed a number of promotional materials, helped to establish, manifest and further optimize business processes within the company, including financial reporting and collaboration with government bodies, interviewed and evaluated tutors, building an extensive list of most highly-qualified professionals, went to numerous networking conferences, and personally mentored key clients. - Full cycle client attraction and negotiations - Database and CRM management - Profit planning - Client retention - Marketing materials preparation - Teacher recruitment - Documentation translation - Attracted up to 80% of new company clients over the course of two years (>100 contracts) - Created a pool of highly-skilled teachers in various areas, including language proficiency, international exam preparation, music, psychology and art (>200 people) - Built a vast network of professional connections with schools, camps and universities worldwide - Established business-processes within the company allowing easier training of new personnel, clearer financial reporting and higher client attraction and retention rate - Developed numerous marketing and presentational materials, amplified corporate identity - Participated in the development of company's strategy being an advisor to the decision makers I wanted to further develop my skills in a more challenging environment. March 2012 May years 3 months Amelia Ivanovo (Ivanovo Oblast), International Procurement Officer I was contacted by the general management of Amelia-Povolzhye - a textile factory located in Novye Gorki town of Ivanovo region after some previous work I have done as a translator with

3 request for assistance in the purchase of textile machinery. The goal of the project was to identify the best supplier on Chinese market according to the company's needs and attract best proposal in terms of conditions and pricing, which I successfully managed to do in under 3 months (from the start to the signing of a contract). From that point on my work laid primarily in the field of conversing with the manufacturer and assisting with logistics, documentation translation and setup process. Having limited knowledge in the sphere at the time, I was faced with a challenge of quickly understanding the overall production process and key factors that influenced the decision-makers' choice. It was a very interesting project, and I learned a lot about acquisitions on the international scale. The machines we purchased have shortened the goods production time and enabled developing a new product line of pharma supplies. Key responsibilities - Supplier search and evaluation - Contact terms negotiation - Logistics - Reports preparation - Documentation translation - Picked and negotiated the best deal available - Successfully closed the deal enabling shorter production time and opening of new line of products It was a one-time project job that was completed. February 2012 March year 2 months James Morgan Moscow, Senior Project Manager James Morgan was an educational startup aiming to provide individual English lessons with native speakers to a broader audience. When I first started working there the company was in decline with sales plummeting and a debt in the bank account. Being the only sales manager, I succeeded in u-turning that situation by carefully examining and re-shaping sales strategy as well as reaching superior client satisfaction rate achieved by better client relation tactics. The company was able to return all borrowed money after I had worked there for eight months and had reached an all-times-high profit level. - Client negotiations - Agreement preparation - Teacher recruitment - Database & CRM management Key accomplishments: - Got the company out of debt - Reached a new level of profitability - Re-shaped sales strategy I needed to focus on my Master's degree May 2010 September months Ocean Cafe USA

4 Assistant Manager Ocean Cafe was a newly established Italian restaurant offering quality service and unique customer experience unmatched by its boardwalk competitors. Initially hired as a barista, within a month I was able to advance to a position with more administrative responsibilities divided about 60/40% between managing the place and being the face of the enterprise, meeting and greeting customers, and achieving higher client retention rate. The place was able to return the investments by the end of summer becoming the most successful boardwalk business to that day. Key responsibilities - Customer communications - Supplier negotiations - Cash flow and credit card operations - Profit reporting - Register management Key accomplishments: - Development and management of an effective supplier schedule - Raise of awareness to the point of new boardwalk highlight - Brilliant customer satisfaction rate I finished my Work & Travel program Education Higher 2013 Moscow State Pedagogical University, Moscow Faculty of Foreign Languages, Linguistics and Intercultural Communication 2011 Peoples' Friendship University of Russia, Moscow Faculty of Humanitarian and Social Studies, International Relations 2007 Peoples' Friendship University of Russia, Moscow Institute of Foreign Languages, Translation and Translation Studies Professional development, courses 2016 Excel Advanced User Course BDO Unicon Outsourcing, MS Office - Excel 2015 Service Excellence Agent Training International Language Academy of Canada School of Service Excellence, Client Service Key skills Languages Russian native English I am a fluent speaker Spanish basic knowledge German basic knowledge Skills Adobe Acrobat Adobe Photoshop CRM Capsule CRM Мегаплан MS Excel MS Outlook

5 MS PowerPoint MS Word Marketing Sales Management Negotiation skills Sales Skills Project management Business Analysis Business Development Presentation skills Business English Customer Service Start-up project Key Account Management CRM Development Public Speaking Additional information Recommendations Ocean Cafe John Duva (Owner) James Morgan Olga Suryenkova (Co-owner) Amelia Anatoly Rozenkrants (CEO) BDO Tatiana Klimanova (Head of Business Development Department) Contact information available on request