LEAD BUSINESS INSIGHTS POSITION DESCRIPTION

Transcription

1 LEAD BUSINESS INSIGHTS POSITION DESCRIPTION Position Title: Responsible To: Council Program: Lead Business Insights Manager, Business Engagement Information Management - Engage Classification Level: Salaried, Level 8 Overview of Program The Information Management Program will provide innovative technology solutions that add value to the City and Community Key Relationships / Interactions Internal External Associate Directors and Team Leaders IM Partnering with programs to deliver business improvements and smart city initiatives. All staff as users of IM systems and participants in records management Local Government and State Government bodies Service providers, suppliers and contractors

2 Primary Purpose Responsibilities As part of the Information Management Engage Program the Team the Lead Business Insights will; Work closely with business stakeholders, data and transform team members to ensure the advanced analytics service delivers desired business and strategic outcomes, whilst progressively maturing and enhancing enterprise data analytics and data science. Provide strategic advice and insights that contribute to the delivery of Council s strategic outcomes. Work closely with stakeholders, data stewards, project/product managers and other IM teams to turn data into critical information and knowledge that can be used to make sound organizational decisions. Apply proven communication, collaboration, analytical and problem-solving skills to ensure that advanced analytics deliverables are met according to business needs. The Lead Business Insights is responsible for; As part of an agile delivery team, liaising with strategic stakeholders to identify key drivers behind business analytic needs for the Corporation and its alignment with strategic outcomes. Identifying and developing research goals that align to the strategic goals and outcomes of Council. Consulting and engaging with end users and subject matter experts to identify, develop, document, validate and endorse the requirements of their unit to ensure successful delivery of end user advanced analytics. Presentation of findings to the business by exposing their assumptions and validation work in a way that can be easily understood by the business. Contributing to the conceptualisation, development and implementation of models to support and promote the effective use of advanced analytics across the business and provide advanced training as required. Leading discovery processes with business stakeholders to identify the business requirements and the expected outcome. Modelling and framing business scenarios that are meaningful and which impact on critical business processes and/or decisions. Managing and leading a team to deliver consistent service outcomes and continuous improvements, including planning and allocating staff resources, developing, coaching and mentoring employees and managing performance. Working with diverse and senior stakeholders, provide consulting and specialist advice, shaping and delivering strategic initiatives through business case creation, requirements gathering, solution assessment and selection, benefits management, implementation and process change management. Influencing senior stakeholders through skilful negotiation, with a willingness to present and defend recommendations that drive the direction of strategic initiatives. Working closely with Data Architects and the Transformation team to understand the impact of new or changed information requirements and their interpretation into the enterprise information architecture. Developing scenarios for analytic hypothesis definition and liaise with the Transform and Support team to operationalise recurring analyses. Completing regular one to one performance reviews with direct reports. Salaried Lead Business Insights October PD - TBA - Current Page 2

3 Ensuring compliance to processes and procedures identified in IM Quality Management Framework. Ensuring compliance to other Council policies, procedures and other Legislative requirements. Workplace Health and Safety & Additional Responsibilities All employees are also responsible for; Complying with the Local Government Code of Conduct for Council Employees at all times. Supporting the application of and demonstrably engaging in the ACC s Equal Employment Opportunity, cultural diversity and ethical practice policies. Taking reasonable care to ensure their own safety and not placing others at risk by any act or omission. Attending WHS training and following instructions and advice provided. Complying with the requirements of the ACC WHS management system. o Ensuring WHS legislative compliance is maintained within the program or area of corporate responsibility. o Implementing the ACC WHS management system within the program or area of corporate responsibility. o Undertaking activities to achieve WHS objectives and targets. o Identifying and allocating the human and financial resources to ensure a safe working environment is maintained. o Scheduling all reasonable hazards for assessment and control by elimination if possible. Understanding the organisation s OHS&W and Injury Management policy and procedures and undertaking your role within these. Using and caring for equipment, including personal protective equipment, as instructed. Not intentionally or recklessly interfering with or misusing workplace equipment and supplies in a manner that could adversely affect health, safety or welfare in the workplace. Salaried Lead Business Insights October PD - TBA - Current Page 3

4 Selection Criteria Candidates should ensure that their application clearly demonstrates their ability to meet the Criteria detailed below. Qualifications People Management A tertiary qualification in Information Management or related field and/or commensurate demonstrated experience in lieu of formal qualifications. Demonstrated ability to lead, manage, and engage a multi-function team, manage change and operate in an environment that promotes excellence. Demonstrated ability to support staff across a range of complex projects in the delivery of ACC strategic object. Financial Skills & Acumen An awareness of commercial acumen and strong sense of accountability. Technical Knowledge & Experience Project Management Innovation & Initiative Resource Management & Decision Making Technical skills in the use of business intelligence tools similar to Power BI, R and other statistical and data management packages. Excellent requirement elicitation, data modelling and documentation skills. Advanced data analysis and visualisation skills. Strong data warehouse knowledge and data modelling skills. Ability to provide expert advise to a variety of stakeholders. Proven acumen to handle complex situations and multiple responsibilities. Demonstrated ability to manage complex projects to achieve high quality outcomes on time and within budget. Prepared to take ownership and accountability for deliverables. Demonstrated ability for innovative and creative solution creation, across complex issues that may impact the whole organisation. Proven ability to work collaboratively within a high functioning leadership team which values innovation and creativity. Building and developing simple and powerful business focussed solution. Proven ability to make independent decisions and work under limited direction, having regard to organisational policy guidelines, practices and political influences. Ability to effectively utilise allocated resources which includes planning, delegating and prioritising. Ability to prioritise and be flexible when responding to changing priorities and demands. Demonstrated comprehensive experience in research/analytical/technical skills and the presentation of the findings. Salaried Lead Business Insights October PD - TBA - Current Page 4

5 Professional Development A commitment to ongoing professional development and continuous learning. Resources & Budget Number of Staff Reporting to this Position 1 Financial Delegation ($) $- Expenditure Budget $- Salaried Lead Business Insights October PD - TBA - Current Page 5

6 Our Values Our values will guide us towards becoming a stronger, more effective organisation with a positive and mutually beneficial work environment for everyone. Achievement Deliver what matters Ensure clarity of direction and unity of purpose Inspire excellence and strive for outstanding results Collaboration Work together to build successful teams and partnerships Be open, inclusive, and share knowledge Seek, provide and act on feedback Customer Commitment Know your customers and put them first Listen to and understand customer needs Be responsive, close the loop and deliver on promises Integrity Own your actions, successes and mistakes Act with transparency, honesty and respect Do what you say you will do Innovation Look for ways to improve and create positive change Think broadly and take a wider viewpoint Be responsive to new ideas and opportunities Salaried Lead Business Insights October PD - TBA - Current Page 6

7 Special Conditions Performance will be based upon the delivery of the agreed goals recorded in your Performance Review documentation. Some out of hours work may be required in order to meet the requirement of the role. An unencumbered Drivers Licence may be required. A satisfactory Police Clearance. Physical Demands Task Work Area Physical Demand Rating Office Workstation Various Very Light Work The below table summarises the physical demands of this role. Physical Demand O F C Description FCA Notes Sitting Ergonomic adjustable chair Standing Walking Accessing folders, p/copier, talking to others Meeting with others, moving between rooms Climbing Option to take the stairs Bending Reaching down to low shelves, p/copier Squatting Reaching down to low shelves, p/copier Gripping Mouse, stationery, phone Forward Reach Typing, using the mouse, phone usage Lift Light items, folders, paper and documents Carry Short distances within the building /office O = Occasional (1 33%), F = Frequent (34 66%), C = Constant (67 100%). Critical Range of Motion: Shoulder to 90 flexion. Lift Capacity: Up to 2kg (ream of paper). Push / Pull Force: N/A Shift Duration: 7.5 hrs to 8 hrs Environmental Factors: Indoor. Carpet in most offices. Lift access in most buildings. Task Rotation: tasks are varied by the worker. Pause exercises, stretches and standing up are self-directed by the worker. Workers can alternate sides with the computer mouse. Breaks: 0:15 minute tea break, 0:30 meal break PPE: Office attire and appropriate footwear. Salaried Lead Business Insights October PD - TBA - Current Page 7

8 Agreement This Position Description is only descriptive of the type of duties to be undertaken by your during your employment and you accept the Corporation may require you to carry out any duties which are within your skills and competence. ** Electronic Offer** By accepting your letter of offer electronically you are agreeing to the work profile / job description attached to your offer. Manager / Team Leader Signature Date / / Manager / Team Leader Name Employee Signature Date / / Employee Name Salaried Lead Business Insights October PD - TBA - Current Page 8