05-March Training Seminars & Courses in Qatar 2015

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1 05-March-2015 Training Seminars & Courses in Qatar 2015

2 AZTECH S GLOBAL PRESENCE Our training programs are conducted in 17 different global cities worldwide that reflects the progressive approach we have towards delivering our quality assured training programs. These carefully selected venues provide our delegates with an enhanced learning experience achieved through immersion in a diverse and multicultural environment. ABOUT THE VENUE DOHA, QATAR The capital city of Qatar and is located on the coast of the Persian Gulf. Doha is Qatar s largest city, with over 60% of the nation s population residing in Doha or its surrounding suburbs, and is also the economic centre of the country. Doha serves as the seat of government of Qatar and is home to the Education City, an area devoted to research and education. Doha was the site of the first ministeriallevel meeting of the Doha Development Round of World Trade Organization negotiations. The city of Doha held the 2006 Asian Games, the largest of the series held to that time. Doha also hosted the 2011 Pan Arab Games and most of the games at the 2011 AFC Asian Cup.

3 IN THIS SERIES Training Seminars & Courses in QATAR MANAGEMENT & LEADERSHIP FINANCE & ACCOUNTING HUMAN RESOURCE MANAGEMENT PROJECTS MANAGEMENT CONTRACTS MANAGEMENT PROCUREMENT & MATERIALS MANAGEMENT MAINTENANCE & ENGINEERING ESSENTIAL SKILLS BEST PRACTICES SERIES Effective Office Management 6 Accomplished Office Administrator 7 The Essentials of Budgeting & Cost Control 8 Contracts: Reading, Writing & Negotiating 9 Tendering, Procurement, & Negotiation Skills 10 Project Management Essentials 11 A to Z of Maintenance Best Practice 12 Communication, Coordination & Leadership 13 HR Skills for HR Administrators 14 AZTech Training & Consultancy Training Seminars & Courses in Qatar

4 Effective Office Management Administration and Office Management Best Practices Oct 2015 To manage an office effectively you need to first manage yourself, and then manage your time, tasks, and others in order to achieve maximum success. This course will help increase your motivation and confidence through understanding of principles and best practices of successful office management. You will learn to prioritize, plan, and solve problems not just to get your work done on time, but to have continuous improvement in productivity. You will learn to communicate more confidently in public, meetings, and with all levels of staff, including managing difficult behaviours. Finally you will gain self management skills which will help you to cope with stress, keep a can do positive attitude, and enjoy your job each day no matter what the challenges are. Best practices for managing your daily responsibilities to achieve maximum output and success. Best practices for streamlining your workflow and office environment. Best practices for communicating effectively and assertively at all levels. Best practices for releasing your personal potential, increasing self-discipline & self-awareness. Best practices for creative thinking, problem solving, planning, and decision making. By the end of this course, participants will be able to: Prioritise and cope with multiple tasks without missing deadlines Think like a Manager planning, making decisions and solving problems Manage their thoughts and feelings to improve selfconfidence and self-empowerment Communicate effectively and assertively at all levels and in all situations Manage paperwork, diaries, meetings, presentations, and phones more effectively This course is suitable to anyone who works as office personnel as it will help them become more confident and effective at organising their work and their office to achieve maximum out-put with minimal stress. Further, this is suitable to a wide range of professional, but will greatly benefit: Administration Assistants Personal Assistants Secretaries Supervisors/Team Leaders Office Managers Any individual working in the office support field The programme will be interactive and practical with learning methods to suit every kind of learning preference. There will be activities in groups and pairs as well as individual exercises and everyone will get an opportunity to discuss their work challenges in a supportive environment. There will also be opportunity to practice assertive communication skills through role play and to present a presentation towards the end of the week Taking Control of your Work Life Essential Administrative Skills Vital Communication Skills Developing as a Professional Self-Empowerment and Self-Management 6 Training Seminars & Courses in Qatar 2015 AZTech Training & Consultancy

5 An ILM (Institute of Leadership and Management) Endorsed Programme Accomplished Office Administrator Oct 2015 $5,450 - per participant To manage an office effectively you need to first manage yourself, and then manage your time, tasks, and others in order to achieve maximum success. This course will help increase your motivation and confidence through understanding of principles and best practices of successful office management. You will learn to prioritize, plan, and solve problems not just to get your work done on time, but to have continuous improvement in productivity. You will learn to communicate more confidently in public, meetings, and with all levels of staff, including managing difficult behaviours. Finally you will gain self management skills which will help you to cope with stress, keep a can do positive attitude, and enjoy your job each day no matter what the challenges are. Best practices for managing your daily responsibilities to achieve maximum output and success. Best practices for streamlining your workflow and office environment. Best practices for communicating effectively and assertively at all levels. Best practices for releasing your personal potential, increasing self-discipline & self-awareness. Best practices for creative thinking, problem solving, planning, and decision making. By the end of this course, participants will be able to: Prioritise and cope with multiple tasks without missing deadlines Think like a Manager planning, making decisions and solving problems Manage their thoughts and feelings to improve selfconfidence and self-empowerment Communicate effectively and assertively at all levels and in all situations Manage paperwork, diaries, meetings, presentations, and phones more effectively This course is suitable to anyone who works as office personnel as it will help them become more confident and effective at organising their work and their office to achieve maximum out-put with minimal stress. Further, this is suitable to a wide range of professional, but will greatly benefit: Administration Assistants Personal Assistants Secretaries Supervisors/Team Leaders Office Managers Any individual working in the office support field The programme will be interactive and practical with learning methods to suit every kind of learning preference. There will be activities in groups and pairs as well as individual exercises and everyone will get an opportunity to discuss their work challenges in a supportive environment. There will also be opportunity to practice assertive communication skills through role play and to present a presentation towards the end of the week Taking Control of your Work Life Essential Administrative Skills Vital Communication Skills Developing as a Professional Self-Empowerment and Self-Management AZTech Training & Consultancy Training Seminars & Courses in Qatar

6 The Essentials of Budgeting & Cost Control Principles & Practices Oct 2015 Budgeting and Cost Control is simply a must for contemporary organizations. This interesting course help you master the most widely used internal tools for planning and monitoring activities and sustaining performance over time Budgeting & Cost Control. The Budgets are inextricably linked with both strategy formulation and execution. But accurate Budgets depend on Cost Control and analysis. It is essential to understand how costs behave so that realistic plans can be produced, and appropriate financial and non-financial resources can be made available to the business. Management Control builds on the budgets to understand variances and take corrective actions. This course will allow you to master the traditional tools of budgeting and control as well as new dynamic approaches, which reflect and respond to the current complex business environment. The links among Strategic planning, Budgeting and Cost Control The key features of Budgeting A deep understanding of Cost terms and concepts Traditional and innovative approaches to Budgeting and Cost Control An understanding of the impact of non-financial KPIs on Strategic planning, Budgeting & Cost Control This course is suitable to a wide range of professionals but will greatly benefit those with direct or indirect budget responsibilities within a team, a department or a division. Moreover, the course is suitable to first appointment professionals on fast-track development programs, and to professionals from every business discipline and department who have to run budgetary plans, and who are responsible for cost and strategic analysis. Build an integrated planning, budgeting and reporting process Understand the role of Budgets within organizations Understand Costs behavior and manage costs more effectively Master traditional and innovative approaches to Budgeting and Cost Control Select the performance measurement systems and the KPIs that work The course combines theory and practice. Therefore, besides in-class lectures, discussions and exercises, we use company examples to illustrate how the techniques presented have been applied in real case studies. The purpose is to use a mix of proven learning techniques to ensure maximum understanding, comprehension and retention of the information presented. The Role of Budgeting & Cost Control Budgeting and Cost Control Costing: From Traditional to Activity-Based Capital Budgeting Beyond the Budgets: linking financial and non-financial KPIs Financial Planning & Control Staff; Those with direct or indirect financial responsibilities Those from every business discipline and department who have to run departments and budgetary plans, and who are responsible for cost and strategic analysis Those from all sectors of industry, irrespective of functional responsibilities, but particularly those involved in manufacturing, production, engineering or sales Those working in a project management environment 8 Training Seminars & Courses in Qatar 2015 AZTech Training & Consultancy

7 This course is registered with the Project Management Institute (PMI) R.E.P. Program* Contracts: Reading, Writing & Negotiating Oct 2015 This highly interactive course will increase your understanding of contracts and your ability to use contracts to protect your organisation. Whether you are in purchasing, contract management, subcontracts, project management, general management or sales, you are constantly involved with contracts. All business professionals need to understand what a contract does (and does not) require them and the other party to the contract to do, and the consequences for both parties of any failure. The latest techniques required in order for you to consider and negotiate contracts with confidence Risk allocation in contract management, dispute resolution in contractual disputes Principles widely used in international contracting Using contracts to protect your company s interests An understanding of contracting in the English language By the end of this course, participants will be able to: Develop the ability to draft, negotiate and amend contracts Improve awareness of the use of contracts in everyday business life Display more confidence in dealing with contracting issues Understand how contract clauses can be used to mitigate risk Apply the latest international thinking in dispute resolution Use the most effective and commercial ways to resolve disputes This course will benefit all levels of personnel engaged in contract management, negotiation, procurement, operations, and disputes. This course is suitable to a wide range of contracts professionals but will greatly benefit: Contract Administrators, Contract Managers & Contract Professionals Supply officers, Buyers, Purchasing Professionals and Procurement Officers Project Co-ordinators, Project managers and other Project professionals Claims Personnel, including legal advisers Contract Strategists and Business Audit Officers This course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. Delegates will be encouraged to raise their own issues and problems faced within their industry or organisations for discussion on a confidential basis. The course also includes high levels of participant discussion, group interaction, delegate group exercises and case studies using existing contemporary English language contracts in many jurisdictions. How and Why Contracts are Drafted? Main Contract Clauses Allocating Risk Main Contract Clauses Managing Rights Drafting Contracts and Securitising Performance Obligations Negotiation and Resolution of Disputes AZTech Training & Consultancy Training Seminars & Courses in Qatar

8 This course is registered with the Project Management Institute (PMI) R.E.P. Program* Tendering, Procurement, & Negotiation Skills Nov 2015 This course explores the process of identifying, selection and negotiating with the suppliers that will help your organisation to be successful. No organisation can be successful without appointing the best suppliers, and ensuring that contractual agreements maximise value for money. By applying the right processes for selecting suppliers, costs will be controlled, quality will improve and organisational efficiency will increase. Suppliers will seek to optimise their return and need to be engaged in a way that ensures an appropriate relationship for the short and long term. Having the right knowledge and skills in tendering, procurement and negotiation is essential for any organisation to be successful, and requires appropriate planning and preparation rather than luck and optimism. Selecting the right procurement strategy Developing tenders and producing tender evaluation criteria Analysing competitive bidding processes Practicing negotiation skills Administration of the procurement and tender process By the end of this course, participants will be able to: Discuss elements of a good procurement process Develop methods of contractor performance measurement Learn methods of tender evaluation Review contract strategies Improve procurement and negotiation skills This course is suitable to a wide range of professionals, but will greatly benefit: Contracts, Purchasing, and Project Personnel Procurement Personnel who are responsible for negotiations All others who are involved in the planning, evaluation, preparation and management of tenders and specifications that cover the acquisition of materials, equipment, and services and who are in organizations whose leadership want high levels of competency in those involved in these activities This course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. The course is highly interactive and will prompt delegates to reflect on their current practices and goals. The tutor will guide and facilitate learning using a wide range of methods including direct input, discussions, case studies and exercises in groups and pairs. How Tendering and Procurement Aligns with the Organisation Strategy The Tendering Process Advanced Procurement Skills The Negotiation Process Implementing Improvements in the Organisation 10 Training Seminars & Courses in Qatar 2015 AZTech Training & Consultancy

9 This course is registered with the Project Management Institute (PMI) R.E.P. Program* Project Management Essentials Defining and Managing Project Success Definition, Planning & Delivery Nov 2015 This course is designed to present the basics of project management with a focus on understanding project management terms, project selection, planning, estimating, scheduling, and earned value management. If you are new to projects or been assigned to projects and need to understand how to manage the project, this is the course for you. This course will also cover the highlights of quality, risk and procurement. You will leave this course with a full understanding of what project management is and how to manage a successful project. Review & understanding of common project management practices. Hands on experience with the project charter, scope statement, & earned value management. Appraisal of projects using project selection techniques, project chartering & gathering requirements Understand project management tools & procedures that can be implemented to improve or establish formal project management methodologies By the end of this course, participants will be able to: Understand the fundamentals of project management - the ability to initiate, plan & execute basic controls for a project Understand the techniques of project planning and how to deliver one Understand how to define project success using key performance indicators & quality metrics Identifying risks and understanding the advantages of various types of contracts Understand how to control, manage and close a project to your customers satisfaction This course is suitable to a wide range of professionals but will greatly benefit: Those who are actually or potentially involved in projects Business professionals who currently work on projects or are occasionally assigned to work as project team members in any business work areas. Those who directly contribute to projects. It is ideal for candidates who are intending to start managing projects soon, need to learn project management skills quickly, or need to know how to effectively select and manage projects. This course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. The course is highly interactive and is designed with briefings and a central project scenario as the driver for all course learning. Students will complete several elements of project work through assigned roles. Several work products will be created including a Scope statement, WBS, Risk Register, activity list, network diagram and earned value report. There will be open discussion and real world examples with the emphasis on learning by doing. Project Management Basics, History, Benefits and Components Project Planning, Charters, Work Breakdown Structures and Scope Statements Creating and Managing the Project Schedule and Budget Planning for Quality, HR, Communications, Risk and Procurement Working, controlling and closing the project AZTech Training & Consultancy Training Seminars & Courses in Qatar

10 A to Z of Maintenance Best Practice Nov 2015 Maintenance Best Practices are critical for every successful individual and company. This comprehensive 5-day programme has been designed to benefit both qualified new professionals as well as experienced professionals who might need to refresh their skills. It covers all the fundamentals of Maintenance Management that a suitably qualified professional would be expected to carry out during his duty starting with the first steps and building up in a stair case fashion to a fully functional maintenance organisation. By the end of the course, participants will be able to: This course is designed to be a hands-on, stimulating experience. The program is highly interactive with many discussion and facilitated practice sessions. An Overview of Key Maintenance Work Processes Maintenance Management Systems Preventive Maintenance and Maintenance Strategy Maintenance Logistics and Cost Control Maintenance Team Work Instruct Maintenance Management optimization best practice techniques Provide opportunities to discuss the application of these maintenance best practices Provide an opportunity to learn these concepts through practical exercises Who is the Course for? It is highly recommended that all Maintenance, Reliability, Engineering and technical support staff including leadership and management attend this workshop. Further, this course is suitable to a wide range of professionals including Mechanical Technicians and Senior Electrical Technicians. If you and your company are interested in greatly increasing productivity, this will be a very valuable course. 12 Training Seminars & Courses in Qatar 2015 AZTech Training & Consultancy

11 Communication, Coordination & Leadership 29 Nov - 03 Dec 2015 This highly practical course will aim to equip Leaders of the needed first class communication skills in order to ensure that everyone completes tasks on time and within budget. Excellent communication and leadership skills have always been one of the essential tools in building a more effective workforce. Poor communication is responsible for repeated mis-messaging, lack of understanding, and an increase of stress in the workplace Charismatic leaders are skilled communicators, and coordinators who lead successful teams. Top Coordinators manage time, people and priorities, with the ability to influence and lead at all levels. How to comprehensively enrich communication skills that can be used both personally and professionally The essential skills necessary to become an effective coordinator How to enhance leadership skills A greater understanding of their own strengths and challenges How to develop skills of an influencer and motivator By the end of this course, participants will be able to: Increase self-awareness, enabling a greater understanding of strengths & skills gaps as leaders and coordinators Demonstrate advanced communication skills, both verbal and non-verbal Coordinate people, events and projects with confidence Identify motivational traits of people at work and methods of increasing their levels of motivation Understand the latest leadership, time and teamwork theories and the practical application in the workplace This program is intended to who supervise other people and processes and give them pure communication and leadership skills to enable them to have the capacity to both lead and manage people. Also, this course is designed for anyone who wishes to improve their communication and leadership skills, and is suitable to a wide range of professionals, but will greatly benefit: Anyone who wishes to improve the relationship and communication skills New members of a Management Team Team Leaders interested in further developing their management skills Managers/Heads from a variety of departments who, as part of their role, need to perfect crystal clear communication models This course will utilize a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes variety of media and learning techniques to enrich and expand the communication and leadership skills of all of the delegates. Everything the delegates learn will be based on proven principles and leading edge theories drawn from a range of disciplines, including psychology, management and leadership best practice, NLP, anthropology and linguistics while 100% of the techniques and processes on this highly interactive course will be transferable to the workplace. Who do you think you are? Enriching your Communication Skills The Skills of the Coordinator The Modern Leader Communicating, Coordinating and Leading AZTech Training & Consultancy Training Seminars & Courses in Qatar

12 An HR Certification Institute (HRCI) Pre-Approved Programme HR Skills for HR Administrators Dec 2015 This course will provide delegates with the skills and knowledge to make a valuable contribution to the success and continued effectiveness of the HR function. The subjects covered in this course will provide practitioners to be up-to-date with the latest thinking and approaches. This includes all aspects of a modern employment policy presented from the point of view of the HR function. This course should cover all aspects of the work of a modern HR unit and is designed to serve as an introduction to HR for newly appointed HR Assistants and/or as a refresher for those who are already in the HR profession. Role of policies in good people management Importance of good employee relations and employee commitment Critical features of effective recruitment & selection Employee, Management and Leadership development Performance management, reward and remuneration By the end of this course, participants will be able to: This course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes a range of activities discussion, case studies and exercises - at individual and group involvement level in addition to input from a highly experienced HR practitioner. Delegates will gain most from active participation in the practical sessions and the success of the course is centered on the delegates expressing their special needs and interests so that they can maximise their learning. These sessions are informative, enjoyable and presented in a relaxed atmosphere conducive to learning to ensure optimum understanding for a comprehensive transfer to the workplace. HR in Context Policies Employee Relations - Employee Involvement Recruitment & Selection Learning & Development Performance Management & Reward Explain the role and purpose of the HR function Develop HR policies based on strategic aims of the organisation Apply HR practices which fit the needs of the organisation Adapt the relevant practices currently in place in the Western world Develop a high performance culture This course is suitable to a wide range of HR professionals but will greatly benefit: HR Practitioners Personnel Officers HR Administrators Staff who are interested in moving into HR Line Managers who need an understanding of the key processes involved 14 Training Seminars & Courses in Qatar 2015 AZTech Training & Consultancy

13 Training Seminars & Courses in Qatar 2015 Complete & send by fax/mail to address given below. Please use BLOCK CAPITALS. COURSE TITLE REGISTRATION DETAILS DATE HOTEL ACCOMMODATION Family Name: First Name (Mr./Ms.): Position: Company: Mailing Address: Telephone... Mobile... Fax AUTHORISATION Authorised by: Position: Telephone... Fax Postal Address: MODE OF PAYMENT q q q Please invoice my company Please invoice me Please find enclosed a cheque payable to AZTECH CERTIFICATION A Certificate of Completion will only be awarded to those delegates who attend the entire programme Hotel accommodation is not included in the Registration Fee. A reduced corporate rate and a limited number of rooms are available for attendees wishing to stay at the hotel venue. Please make your request for accommodation at least 3 weeks prior to the commencement of the programme. CANCELLATIONS & SUBSTITUTIONS You must notify the Registrar of cancellations at least 2 weeks before a scheduled seminar in order to be eligible for a credit. If you cannot attend, you may send a replacement from your organisation at no charge. There is a $250 handling charge for all cancellations or rescheduling. We reserve the right to cancel a seminar due to low enrollment. All registrants will be notified in advance and a full refund will be provided upon request. DISCLAIMER Circumstances beyond the control of AZTech may necessitate postponement, change of venue or substitution of the Instructor. As such, AZTech reserves the right to implement such amendments. 4 WAYS TO REGISTER Tel: Fax: info@aztech.ae Website: ABOUT AZTECH TRAINING & CONSULTANCY A leading international provider of training, seminars, and learning solutions. We offer Strategy, Management & Leadership Development Programs, Functional & Technical Seminars, Customised In-house Programs, and Business Consultancy for Performance Solutions.

14 CONTACT US We will help you find the right programme for your needs with content overviews and information about what to expect Call us now on: Send us a fax: Send an info@aztech.ae VISIT US ONLINE Find out more about our programmes, download brochures or make an online course registration at: AZTech Training & Consultancy P.O. Box: 74716, Dubai, United Arab training.aztech aztechtraining +AztechOrgUktraining

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