JOB DESCRIPTION. Principal Purpose of Job

Transcription

1 JOB SCRPTON Job Title Location Responsible to Responsible for Leasehold sset Management Surveyor Contour Property Services, Salford Quays Contracts Manager None Principal Purpose of Job To support CPS, in the operational delivery of the sset Management service. ncluding ensuring effective delivery of the Responsive Repairs, Planned & Cyclical repairs, Stock Condition Surveys, Health & Safety work and Service contracts. Liaising directly with our residents to ensure that they will benefit from the services we provide. Responsive Key ccountabilities 1. To support Contour Property Services in managing maintenance contracts and delivering on Business Plan commitments. 2. To provide technical advice and support on all aspects of sset Management. 3. To work with contractors representatives and to meet with contractors on a regular basis to resolve and agree issues. 4. To work within the leasehold team to assist with technical aspects of estate management issues. 5. To develop close links and work with the maintenance and planned/responsive contractor. 6. To assist with delivering the agreed key performance indicators (KP s) and service provision as it relates to asset management contracts. 7. To investigate and provide information to comply with the Groups Complaints Policy as necessary and requested Cyclical/Planned 8. To provide detailed ad hoc specifications and manage all works including planned and cyclical works where service delivery dictates. 9. To assist in providing stock condition survey information and for updating the stock condition survey. 10. Carry out Stock Condition Surveys (SCS) to Leasehold properties and communal areas using P s and then update the asset management database. Page 1 of 5

2 JOB SCRPTON 11. To assist with providing stock and other information as required in relation to any new business opportunities. 12. To consult with scheme/residents and outside bodies as required. 13. To produce drawings using C systems, specifications and full tender / contract administration in respect of planned / cyclical and major maintenance works using minor works forms of contract. 14. To assist with providing contract supervision for major and planned maintenance works, including authorisation of stage payments and verification of interim and final accounts in accordance with the ssociation s standing orders. Health & Safety Contracts 15. To manage identified schemes contract for control of Legionella 16. To monitor/manage the contract for the identification of asbestos and for the asbestos database and to make this information available to affected parties, as required 17. To assist with annual fire risk/fixed wire testing assessments to new & existing buildings; to produce detailed reports and ction Plans and to procure and implement works as and when required. 18. To manage the Tree Plan and associated works Service Contracts 19. To monitor scheme service contracts including lift maintenance; warden call systems; automatic gates; PT Testing; fire equipment and bath hoists etc 20. To monitor contracts for renewing plant and equipment including lifts; pumped water systems; door entry systems; emergency lighting; and fire alarm systems General 1. To keep up to date with all changes in building regulations, policies and best practice, research new building products. 2. Manage/monitor any other service that may arise from new business opportunities/developments 3. To assist with other technical operations across the division, as required. 4. To assist with carrying out full effective and efficient consultation process for each project with residents, internal departments and contractors. 5. To utilise the existing T systems and make recommendations where appropriate for improved ways of working. 6. To keep abreast of developments in local, regional and national policy and Page 2 of 5

3 JOB SCRPTON industry good practise. 7. To attend any residents or external meetings concerned with the provision of this work, including out of hours work. Group Values Continuous mprovement Value for Money quality and iversity Health & Safety To adhere to and promote Group values. To actively work with colleagues across the Group, sharing good practice. To contribute to VFM projects as and when required. To be responsible for and actively promote quality and iversity across all service areas of the Group. To undertake all duties assigned under the Group Health & Safety Responsibilities, paying particular attention to the responsibility for their own health and safety and that of all people under their supervision ensuring that they understand and accept the duties and responsibilities required of them by the Organisation s Health and Safety Policies & procedures and relevant legislation. The above list is not exclusive or exhaustive. mployees are expected to be professional, co-operative and flexible in line with needs of the post, department and the needs of the Group. To undertake further training/development as appropriate and to be committed to continuous professional development. The post holder is required to undertake such duties as may reasonably be expected within the scope and grading of the post. confirm that have read and accept this job description Signed ate Page 3 of 5

4 JOB SCRPTON Person Specification PRSONL TTRBUTS RQUR BS ON JOB SCRPTON ttribute escription ssential / esirable How to be measured: pplication form () nterview () Test (T) xperience Knowledge Skills Qualifications Customer Service Proven track record of experience working as a Surveyor xperience of working in the Leasehold Housing sector Good technical knowledge of building maintenance and an ability to diagnose defects. Knowledge and/or awareness of social housing issues knowledge of C systems xperience of undertaking stock condition surveys. xcellent T skills Good communication skills, both written and verbal The ability to work independently and as part of a team Good organisational skills, including the ability to prioritise and manage own workload, meet deadlines and achieve targets. bility to liaise effectively with people at all levels within the organisation and externally. Good overall standard of education evidenced by at least 5 GCS passes at grade C or above (or equivalent) including nglish Language and Maths n HNC/HN in Building (or equivalent). strong customer focus bility to converse with, relate to customers in all situations. Working with s track record of developing positive relationships with all stakeholders (internal and/or external) Page 4 of 5

5 JOB SCRPTON Personal effectiveness and results orientation Proven track record of team working bility to work under pressure, prioritise workload of self and others and meet performance targets. Communication The ability to communicate at all levels of the organisation and with all stakeholders xpress confidence when explaining diagnostics. To represent CPS, in public forums concerning sset Management. Legal Compliance requirements n understanding of the statutory obligations that govern this sector. Flexible and willing approach Commitment to quality & iversity Possession of a driving licence Competency Profile Level nalytical 2 nnovation 2 Organisational Commitment Commercial wareness 2 Valuing One nother nfluencing 2 Working in Partnership 2 Motivating and nspiring elivering Results 2 eveloping s Customer Focus 2 Managing Change Self Management 2 Page 5 of 5