Professional Services. 12 Month fixed-term

Transcription

1 Job Description Position Details Faculty/Professional Support Service School/Department Division/Section/Unit Job Title Professional Services Professional Services Student Journey Transformation Project SJTP Integration Business Analyst Vacancy No 0552 Grade 8 Hours of Work Contract Duration (Perm/Fixed Term) Reports To (Job Title) 37 hours per week 2 Month fixed-term Solution Project Manager - SJTP Principal Accountabilities As part of the Integrations Solution team in Student Journey Transformation Programme (SJTP), gather and disseminate requirements from business teams in order for the integration with U4SM be as smooth and issue free as possible. Act as Business Analyst for various internal business areas (Marketing, Curriculum etc) utilising business analysis processes to ensure the technical solution for integrations are able to support the requirements of Manchester Metropolitan University. Assist the Solution Project Manager to ensure delivery of the defined business benefit and work with key business stakeholders across the University including Managers and teams, in order to manage and meet customer expectations. RF Manager 25 8 IH

2 Key Tasks Specialist Responsibilities Be responsible for the sourcing, creation and management of business requirements from different areas of the Manchester Metropolitan student journey process in order to provide reports and findings to senior level stakeholders within the Student Journey Transformation Programme (SJTP) in order to contribute information to board level meetings. Provide an advanced level of in-depth analyses of the Student Journey Software (U4SMs) roadmap to record and manage the integration solution, ensuring that the University is aware of what is being delivered. Undertake bespoke analyses in response to specific requests or queries by the business teams or Project Manager. Deliver systems that integrate internal and external data sources to inform high quality decision making at operational, institutional and governance levels. Challenge and develop existing systems and processes, applying reasoning and informed logic, to ensure that all work generated is appropriate to the request and the desired outcome. Through liaison and negotiation with relevant parties such as U4SM, SJTP and Manchester Met colleagues up to Director level, provide a resolution to complex information issues on an institution wide basis and make recommendations from analysis to senior level stakeholders. Develop strong working relationships with senior managers within the SJTP and central service areas to influence and promote an integrated approach to data capture, storage, analysis and interpretation. Service Delivery Summarise and present detailed analytical findings in a way that can be easily understood to help inform SJTP management team and strategic decision-making. This will include written reporting, statistical reporting, and delivering presentations internally and externally. Analyse data and present this to senior stakeholders to make informed decisions, which will have University wide implications, regarding the mapping of integration solutions. Within Business Analyst methodologies, functionality analysis, compare U4SM services provided and downstream system functionality to report on discrepancies and advise on solutions to senior stakeholders. Areas will include functionality issues, timelines, informing the specialist agile development team on findings and giving input to provide a solution that works for SJTP, U4SM and BAU with minimal disruption to BAU operations. Co-ordinate meetings between U4SM and any other Manchester Metropolitan University departments to ensure information is gathered and shared in a timely manner in line with the SJTP programme delivery roadmap. Co-ordinate, on behalf of the Solution Project Manager, the planning of tasks and document risks specific to the work-stream. RF Manager 25 8 IH

3 On behalf of the Integration team, delegate tasks and put together a plan including key milestones to collaborate with business as usual (BAU) teams to meet deadlines. Plan to ensure the team deliver on their responsibilities in line with Programme timescales to the Solution Project Manager. Provide accurate information for SJTP programme impact. Challenge and develop existing systems and business processes, applying reasoning and informed logic, to ensure that SJTP solution is appropriate to the request and the desired outcome. Make an active contribution to relevant external groups. Provide support to scrum master and Solution Project Manager in planning the project activities in line with University and programme life cycle for Go-lives to feed into the overall Integrations project plan and product backlog for the development team. RF Manager 25 8 IH

4 Special Features You may be required to work additional hours to meet the needs of the business. Miscellaneous You will ensure that appropriate management systems and procedures are in place to meet your health and safety duties and responsibilities contained within the University s health and safety policy. In particular, you will ensure that appropriate risk assessments are carried out in respect of significant hazards and that safety inspections are undertaken on at least an annual cycle in each workplace under your control. You are responsible for applying the University s qual Opportunities Policy in your own area of responsibility and in your general conduct. You have a responsibility to promote high levels of customer care within your own areas of work. You are expected to co-operate with the PDR process, engaging in the setting of objectives in order to assist in the monitoring of performance and the development of the individual. Such other relevant duties commensurate with the grade of the post as may be assigned by the Manager in agreement with you. Such agreement should not be unreasonably withheld. You may be required to undertake a specific Health & Safety role, commensurate with your grade, to support the University in meeting its statutory Health & Safety obligations. This could include acting as a DS Assessor, First Aider, Fire Marshall or Departmental Safety Co-ordinator. The allocation of such roles will be subject to the provision of appropriate training and assessment of competence. You may with reasonable notice, be required to work at any of the Manchester Metropolitan University sites. You are responsible for assessing and managing risk for all elements of work within your own area/team and for ensuring effective risk management processes are in place. You have the responsibility to engage with the University s commitment to nvironmental Sustainability in order to reduce its waste, energy consumption and carbon footprint. You have the responsibility to engage with the University s commitment to delivering value for money services that optimise the use of resources and therefore should consider this when undertaking all duties and aspects of your role. Review This is a description of the job at the time of issue. It is the University s practice periodically to review and update job descriptions to ensure that they accurately reflect the current nature of the job and requirements of the University and to incorporate reasonable changes where required, in consultation with the job-holder. RF Manager 25 8 IH

5 Person Specification In order to be shortlisted you must demonstrate that you meet all the essential criteria and as many of the desirable criteria as possible. Where we have a large number of applications that meet all of the essential criteria, we will then use the desirable criteria to produce the shortlist. All disabled candidates who meet the minimum essential criteria will be included on the shortlist. Selection Criteria Attributes Item Relevant Criteria Rank. xcellent written, presentational and oral communication skills, with the ability to exchange complex technical concepts in a manner appropriate to the audience..2 Strong interpersonal and negotiation skills with the ability to influence people at all levels..3 Ability to develop and maintain collaborative working relations across organisational boundaries. Skills & Abilities.4 vidence of excellent analytical skills, including the ability to explore, evaluate and interpret complex sets of information, draw conclusions, report and recommend potential solutions with practicable courses of action..5 Ability to construct complex multi-layered spreadsheets, and integrate different databases to provide consolidated management information..6 Ability to balance competing demands and manage expectations, bearing in mind the needs of the customer and operational priorities. 2 3 General & Specialist Knowledge ducation & Training Relevant working experience of software systems. A knowledge of appropriate numerical and statistical analytical techniques. 3. A degree or equivalent professional qualification or training. 4 Relevant xperience 4. xperience of undertaking complex data gathering/information retrieval and statistical analysis. RF Manager 25 8 IH

6 xperience in developing and operating successfully information analysis operations in an organisation of comparable size and complexity. xperience of using Microsoft Office (especially xcel and Access) to a high standard. 5 Special Requirements 4.4 xperience of working in education sector. D 5. Able to work across all Manchester Metropolitan sites Date of Revision Feb 208 RF Manager 25 8 IH