POSITION DESCRIPTION Outcomes Facilitator

Transcription

1 P O Bx 4083, Hamiltn East /210 Cllingwd Street, Hamiltn Phne: Fax: POSITION DESCRIPTION Outcmes Facilitatr VISION: PROMISE: REPORTS TO: General Manager with input frm the Supprt Lead FUNCTIONAL RELATIONSHIPS: Residents, their Families, Whanau, Advcates and Significant Others Hamiltn Residential Trust Management and wider rganisatinal Team Other Allied and Health and Scial Service Agencies Wider Cmmunity and Natural Supprt Netwrks POSITION SUMMARY: This psitin is specifically develped t rll ut a new utcmes framewrk using the PATH tl that enhances the rganisatins gal planning and implementatin prcess t be persn centred, inclusive, dynamic and engaging fr peple using ur services. The incumbent will be respnsible fr all aspects f the prject design, develpment and implementatin. The rle will guide and supprt staff and circles f supprt t assist peple t realise their gals. The expected utcme is that every persn wh receives service frm HRT will have a PATH by end April The rle is fulltime fixed term fr 12 mnths. PRIMARY OBJECTIVES OF THE POSITION: 1. Lead and facilitate a prcess using the PATH framewrk that explres peple s wrlds and harnesses their hpes and dreams resulting in tangible and rewarding utcmes with every persn receiving services frm HRT. 2. Effectively engage a persn s circle f supprts as part f the prcess. 3. Efficiently manage all administrative aspects f Prject PATH frm inceptin t cmpletin.

2 4. Champin PATH implementatin and actively supprt peple using services, staff, family and circles f supprt fr successful utcmes frm the PATH plan. 5. Translate PATH int measurable utcmes against service specificatins. 6. Develps an evaluatin framewrk and implements. Delegatins: The psitin has interactin with all parts f the rganisatin and fllws up n deliverables, receiving inputs frm the General Manager & Supprt Lead. Financial: Staff: As agreed PATH budget Nil Nature and Scpe f Key Respnsibilities Accuntabilities PATH Develpment Lead and facilitate a prcess using the PATH framewrk that explres peple s wrlds and harnesses their hpes and dreams resulting in tangible and rewarding utcmes with every persn receiving services frm HRT Displays a cmprehensive understanding and applicatin f the PATH prcess. Actively takes the lead rle in all aspects f prject delivery. Is a dynamic and inspiring facilitatr wh is highly rganised. Uses a persn centred apprach and best practice principles in all aspects f wrk. Includes all relevant supprts in the residents life as part f this prcess. Invlved parties are excited, mtivated and engaged thrughut the prcess. Outcmes are dcumented and up t date. Supprts the achievement f persnal utcmes as identified fr each persn. Finds the right graphic artist t supprt PATH prcess. Understands and utilised all relevant legislatin including but nt limited t Privacy Act, Health Infrmatin Privacy Cde, Health and Disability Cde f Rights and the Human Rights Act, Hamiltn Residential Trust s Cde f Rights fr clients and knw where t lcate these.

3 Champins the PATH cncept in the true realisatin f successful utcmes f peples gals while using services Develps an evaluatin framewrk and implements Prvides any additinal training, resurces and/r supprt t staff, families, residents in rder t influence the PATH prcess t prduce successful utcmes. Ensures utcmes enrich the lives f residents and that they truly reflect a persn s mst aspiratinal gals. While gals need t reflect aspiratinal gals the prcess must ensure that the gals are SMART (specific, measurable, achievable, realistic and have timeframes). Reprts regularly with management and cmpletes a mnthly prgress reprt t a high standard. In cnsultatin with the trainers develps a framewrk t effectively evaluate the prject prcess and utcmes. Implements the framewrk. Reprts n prgress. Analyses trends and implements agreed changes fr cntinuus quality imprvement f prject rllut Accuntabilities Prject Management Develps a rbust cmprehensive prject plan that uses best practice prject management principles Efficiently manage all administrative aspects f Prject PATH frm inceptin t cmpletin Plan develped and signed ff by General Manager. Plan includes identified risks and mitigatin strategies. Plan includes agreed targets. Plan includes a realistic timeline. Plan identifies all resurces required. Plan includes a cmmunicatin plan. Plan includes a lessns learned lg. Plan includes the design f an evaluatin framewrk. Prject plan is reprted against mnthly with any variances identified and with a mitigatin plan. Reprts and discusses any significant issues immediately with General Manager. Maintains accurate and up-t-date recrds and dcumentatin. Ensures all dcumentatin is cncise, prfessinal

4 Ensuring PATH prcess includes effective visual requirements via an external mechanism Prject reflectin ensures learning develpment and current as per HRT plicies and relevant standards and legislatin. Makes all required infrmatin available t Users/whanau and third parties as per legislatin and plicies, stres peple s infrmatin securely and dispses f this infrmatin in a manner that meets rganisatinal and legislative standards. Cmpletes required reprting t meet rganisatinal & cntractual requirements. Utilises an efficient yet cst effective resurce fr graphical depictin in the PATH prcess. All parties invlved are satisfied with the end visual result which is f high standard. An active reflexive prcess is used t dcument key prject learnings with an end aim f cnference presentatin. Accuntabilities Reprting Reprting meets all agreed requirements Translate PATH int measurable utcmes against service specificatins A written reprt is prvided t the General Manager n a mnthly basis. Cvers prgress against prject plan deliverables. Outcmes f the PATH prcess reflect the key areas f identity, autnmy, affiliatin, safe guards, rights, health and wellness. Mnthly reprts reflect residents PATH prgress with specific attentin t the abve areas f gal attainment. Outcmes are recrded in a way that meets reprting requirements bth internal and external. Other Organisatinal Respnsibilities Quality Assurance & Risk Minimisatin Accuntabilities T maintain Cntinuus Quality Imprvement within HRT services in accrdance with the rganisatin s Quality & Risk Management Framewrk Supprt the implementatin f a Cntinuus Quality Imprvement & Risk Management prgramme within HRT in accrdance with the rganisatin s Quality Framewrk, by: Identifying imprvement pprtunities.

5 Fstering healthy relatinships with users f services, spnsrs and key stakehlders. Undertaking any training requested that supprts the rganisatin s quality gals. Participates in the delivery f the quality plan. Manages feedback prcesses. Mnitrs the effectiveness f risk management strategies and regularly reviews and reprts current risks t ensure they remain at acceptable levels. Prvides timely ntificatin t the General Manager f new risks and serius events as they arise. Participates in internal and external audits as required. Cmpletes apprpriate sectin f incident reprts and frwards t General Manager. Accuntabilities Civil Defence and First Aid Staff Awareness T participate in and cmply with the requirements f the Health & Safety Emplyment Act 1992 and assciated HRT plicies Business Cntinuity Plan: Pandemic Health and Safety Understands and use rganisatinal prcess. Demnstrates an understanding f Health and Safety plicies and prcedures and knws wh the rganisatin s Health and Safety representative is. Engages in wrk practices that ensure safety fr self and thers Cmplies with HRT incident reprting plicy. Cmpletes emergency management prcedures and cmpulsry / cmpliance educatin and training. Recgnises the significance f unexpected events. Caches residents arund risk identificatin and health and safety prcedures. Adhere t Infectin Cntrl Prgramme, accrding t HRT Plicies and Prcedures. Is riented t the rganisatinal plan and is aware f their rles and respnsibilities. Persnal and Prfessinal Develpment Accuntabilities Takes charge f persnal and prfessinal / wrk educatin and Engages with regular supervisin prcess. Maintains and/r extends persnal knwledge and

6 develpment in cnsultatin with Team Lead Perfrm such ther duties as reasnably required by the Manager in accrdance with the cnditins f the psitin skill base required fr effective perfrmance. Identifies any training needs. Keeps self up t date with Sectr develpments Participates in regular wrkflw and perfrmance meetings as required: Self reflectin Training and develpment plans Frmal review prcess Staff wrkplace satisfactin quarterly review. Perfrms all ther additinal duties in an efficient manner. Accuntabilities Team Membership Equal Emplyment Opprtunities (EEO) Individual respnsibilities, actins and cntributins enhance the success f the team and rganisatin Human Resurces Plicies and Prcedures Demnstrates behaviur that recgnises and is cnsistent with EEO principles and practices. Maintains a current knwledge f relevant issues, trends and practices. Demnstrates cultural apprpriate behaviur. Builds and maintains prductive wrking relatinships. Participates as a member f designated grup(s). Participates in team meetings. Liaises with ther functinal rles t understand needs f the rganisatin and rle. Values individual effrt, innvatin and creativity. Actively cntributes t the well being f the team and rganisatin. Is aware f Human Resurces plicies and prcedures and uses manual as a tl t ensure wrk best practise standards. Accuntability Availability is high fr advice and mentring t ther team members. Actively fsters their wn self management and seeks advice and guidance as required.

7 Persn Specificatins: Credentials/Qualificatins/Training: Has sectr knwledge and sectr wrking experience. Outlined belw are cmpetencies expected f the persn fulfilling the rle: Essential: Understanding f strength based appraches, values based philsphies and persn centred practice Training and Facilitatin skills An artistic flair Extremely gd at prductive self-management Prven ability t wrk with peple with intellectual disability and their family/whanau f chice Excellent verbal and written cmmunicatin skills Ability t wrk as a member f a team and autnmusly Ability t priritise wrklad effectively and wrk under pressure and t deadlines Attentin t detail and quality assurance prcesses Ability t seek relevant infrmatin Ability t react quickly and adapt t situatins as they arise, and t shw initiative Ability t analyse varied infrmatin frm multiple and diverse surces and t make sund decisins Ability t champin all areas f respnsibility Experience in managing and achieving cmplex utcmes in a skilled, c-rdinated and efficient manner T be able t develp best practice prcess and develp and replicate it effectively in a shrt time frame Creativity and ability t think utside the square Cmpetencies (Knwledge, Skills & Attributes): Analytical thinking and reflective prcess Flexible and adaptable High degree f integrity Cmmitment t prviding a quality values based and persn centred service Wrk prud Physical Requirements / Wrk Functins: The fllwing dente the key physical requirements fr the jb: Standing Walking Sitting

8 Driving Simple Grasping (handling, seizing, hlding, grasping) Fine Manipulatin (e.g. keybarding, cutting, using fingers) A full NZ driver s licence is required fr the psitin.