PCYC Position Description
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1 PCYC Psitin Descriptin Part One: Psitin Details Psitin Title: Club Manager Staff Member: Respnsible T: General Manager Club Operatins Terms f Emplyment: PCYC Cllective Agreement Essential Experience &/r Qualificatins: Prven management experience including planning, prject management, staff supervisin, risk management, and ccupatinal health and safety Experience in business/service marketing and develpment Capacity t establish netwrks and build psitive relatinships with a wide variety f stakehlders including vlunteers Sund financial management skills, including preparatin f budgets, and detailed budget reprts, and management t budget Highly develped cmmunicatin, interpersnal and mediatin skills A cmmitment t the yuth develpment and juvenile crime preventin gals f PCYC Sund cmputer skills. Current driver s licence. Desirable Experience &/r Qualificatins: Qualificatins in business management and/r fitness/leisure management. Experience in wrking with a nt fr prfit rganisatin. First Aid certificatin Experience in MYOB accunting sftware Jb Review: Prbatin 6 mnths, qualifying perid 6 mnths then annual
2 PCYC Psitin Descriptin Part Tw: Annual Gals 2012 Psitin Title: Club Manager Staff Member: Gal (General & Bnus* Related) Expected Outcmes Outcme Date * Please nte: Bnus payments will nly be cnsidered if gals are met and perfrmance f standard respnsibilities, particularly in regard t regulatry and plicy cmpliance, is satisfactry. Adherence t apprved budget Budget bttm line met 31 December Key stakehlder satisfactin Satisfactry ratings frm Club President, General Manager Club Operatins, and Zne Cmmander 31 December Increased yuth membership Yuth Membership target met 31 December Gal (Develpment) Expected Outcmes Outcme Date Staff Member Signature & Date: GM CLUB OPERATIONS Signature & Date:
3 Part Three: Psitin Descriptin & Indicatrs/Outcmes Psitin Title: Club Manager Staff Member: Respnsibilities Missin f PCYC Ethical cnduct in jb Psitive wrking relatinships with Zne Cmmanders, Club Plice, Club staff, State Office and cmmittees Persnal Develpment Maintain understanding f prfessinal areas f respnsibilities Identify and achieve annual prfessinal develpment gals Club Operatins Schedule Club Operating Hurs t maximise facility usage and satisfy cmmunity needs. Rster club staff (nn Plice) in accrdance with perating hurs t ensuring effective club cverage. Facilitate and supprt Club Cmmittee meetings as apprpriate. Negtiate cntracts with lcal service prviders in accrdance with delegatins and plicies. Manage venue user agreements. Oversee Club Security including dealing with Call Outs. Recruit apprpriate supprt staff in accrdance with delegatins and plicies. Ensure all staff are apprpriately inducted int the rganisatin and receive apprpriate develpment. Ensure demnstratin and instructin f the peratin and purpse f all Club equipment. Manage supprt staff perfrmance in Indicatrs & Outcmes Nil instances f unethical cnduct Satisfactry feedback frm Zne Cmmanders, Club Presidents and General Manager Club Operatins Attendance at prfessinal assciatin seminars Prfessinal develpment gals achieved Operating hurs apprved by General Manager Club Operatins Rster apprved by General Manager Club Operatins Meetings held, recrds accurate, Club Cmmittee feedback satisfactry Nil nn-cmpliance with delegatins and plicies Up-t-date venue user agreements in place and enfrced N gaps in emergency cverage Recruitment apprved by General Manager Club Operatins and General Manager Human Resurces Frmal inductin reprt and jb reviews accepted by General Manager Human Resurces Nil usage f equipment by unassessed r nn-supervised users Perfrmance issues managed successfully
4 accrdance with delegatins and plicies disciplines bth staff and vlunteers. Vlunteer Recruitment & Develpment Identify vlunteers with specific skills r talents t satisfy cultural and/r envirnmental issues r general club requirements Establish cmmittees t wrk with specific cmmunity grups. Induct, train and develp vlunteers Nurture vlunteers s that they are effectively engaged in the activities and bjectives f the Club, and actively prmte the special cntributins f vlunteers Strategic Planning In cnjunctin with Senir Yuth Prgrammer, and where apprpriate Club Cmmittee, identify areas fr imprvement within Club peratins and develp recmmendatins fr endrsement by either the Zne Cmmander and/r General Manager Club Operatins. Financial Management Undertake r ensures lcal Accunting and Banking. Ensure that all mnies handled in accrdance with delegatins and PCYC plicies Participate in budget reviews Ensure all expenditure apprval and dcumentatin is in accrdance with delegatins and plicies Incme Generatin and Grants Facilitate lcal fund raising events and activities fr Club Actively seek dnatins and spnsrship frm the lcal cmmunity Manage venue usage t supprt Club business plan and incme generating pririties Identify pprtunities fr funding grants, make submissins, manage reprts and cmplete evaluatins Netwrking Establish and maintain psitive Required Vlunteer skills prfile created, and active vlunteer prgram in place, with vlunteer target met Cmmittees in place as needed Active vlunteer prgram in place Active vlunteer prgram in place Satisfactry feedback frm General Manager Club Operatins Accunting and banking cmpleted accurately and n time Nil nn-cmpliance with plicy and prcedures Satisfactry feedback frm General Manager Club Operatins Fund raising incme targets met Fund raising incme targets met Venue usage incme targets met Cmpany grant targets met, reprts submitted n time Satisfactry feedback frm Club
5 prfessinal relatinships with Club members, yung peple visiting the Club, venue users, cmmunity, vlunteers and ther stakehlders Effectively build and develp internal wrking relatinships (civilians, Plice and State Office) Membership Establish and maintain lcal membership prmtin and renewal prgrams Develp lcal innvative prgrams t attract, retain and service members Lcal Marketing and Business Develpment Initiate cmmunity awareness f Club prgrams and activities Identify and liaise with business partners fr lcal Prmtinal and Spnsrship supprt Liaise with lcal Media Asset, Prperty and Equipment Maintenance Purchase new equipment in accrdance with delegatins and plicies Ensure lcal assets, prperty and equipment is prperly maintained Ensure all dcumentatin relating t lcal assets, prperty and equipment is prperly maintained Repair and replace any faulty equipment as required Risk Management & Cmpliance Practively ensure the fllwing legislatin is cmplied with at the club - Occupatinal Health and Safety, Duty f Care, Child prtectin, Discriminatin, Harassment and Privacy Establish lcal prcesses t enable the rganisatin t realise quality accreditatin Establish and encurage Cntinuus Quality Imprvement Ensure cmpliance with PCYC delegatins and plicies Ensure apprpriate licensing including fund raising and husie are btained and that users receive prper instructin President and users Satisfactry feedback frm Club President, General Manager Club Operatins and Zne Cmmander Membership targets met Membership targets met Publicity and public relatins plans implemented Business supprters club targets met Up-t-date list f cntacts Nil nn-cmpliance Satisfactry feedback frm Facilities Manager Recrds are cmprehensive and up-tdate Satisfactry feedback frm Facilities Manager Nil nn-cmpliance Accreditatin achieved as necessary Satisfactry feedback frm General Manager Club Operatins Nil cn-cmpliance Nil nn-cmpliance
6 Cmplaints and Disputes Reslve and effectively manage all lcal cmplaints and disputes, in cnsultatin with the General Manager Club Operatins and Zne Cmmander Recrds Management Manage database creatin fr members, vlunteers, cmmunity, ptential spnsrs and service prviders Take and stre Club Cmmittee minutes Manage cnfidential staff recrds Maintain Club Registers Ensure all cmputer systems are effectively backed up Reprting Prvide t state ffice mnthly reprts n Club Operatins and Activities, Fund Raising, Media, Cmpliance, and prgress t targets n business plans, ther stakehlder activities and ther lcal issues General Jb related prjects as directed by the General Manager Club Operatins r Zne Cmmander Cmplaints reslved satisfactrily at Club level Data bases up-t-date Cmmittee minutes up-t-date Staff recrds secured Cmprehensive and up-t-date registers Data back-up strage up-t-date Satisfactry feedback frm General Manager Club Operatins and Manager, Finance and Admin Prjects n time and targets met Staff Member Signature & Date: GM Club Operatins Signature & Date:
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